6/10 Okay
Adriana
26 Jan 2025
Liked: Staff & service
Lovely, Historic
Came here for a one-night stay for my husband's birthday. Our room's shower did not work, which we did not discover until the net morning when he went to turn it on. Also, the bed seemed to have dirt on it - another thing that we did not notice until the daylight of the next day. We were up so late, celebrting at the Observation Bar (which was wonderful), and then roaming around "ghost hunting" which was fun - that we just went straight to bed without looking at the sheets I was worried that it might be bedbugs, so I notified the front desk. We were already at the end of our stay when we discovered these issues. They said that they will remove the resort fee and parking fee as a concession, but I have not yet received the emailed receipt they said they were going to send me - so we will see... I don't know if this was just a hit or miss with the rooms, because we've stayed here before and had no issues. Our room this time was a Harbor View w/ King Size Bed, which we though was a step up from a standard room. We get that this place is old, and we weren't bothered by the lack of heating in the room. But no shower at all is an issue, and thankfully we were only staying for one night, and had showered at home before we arrived.
Adriana
Stayed 1 night in Jan 2025