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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention centre, steps from Puerta del Sol

Photo gallery for Hotel Europa

Front of property - evening/night
Exterior
2 Double connecting rooms with Puerta del Sol views
Quadruple room with Puerta del Sol views
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
The current price is NZ$332
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza de Callao
    ‪4 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Similar properties

Exterior

Hotel Emperador

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1519)
The price is NZ$388
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Emperador

About the area

Madrid

Hotel Europa places you in the centre of Madrid, connected to the convention centre and within a short 5-minute stroll of Puerta del Sol and Gran Via. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, Café Europa, serves Spanish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 4 min walk - 0.4 km
  • Plaza Mayor - 7 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 15 min walk - 1.3 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Ciudad de Tui - ‬3 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

What is the cancellation policy at Hotel Europa?

Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Europa?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Europa on 5 Mar 2025 start from NZ$331.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Europa?

Yep, Hotel Europa has a self car park for EUR 25.00 per day.

Does Hotel Europa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Europa?

No, Hotel Europa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Europa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Europa?

No, only service animals are allowed.

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Livia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinada con este hotel muchísimas gracias por la atencion y amabilidad de todos sus trabajadores ,muy centrico todo volvere nuevamente gracias
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experiences
Stayed 7 nights in Nov 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service
Rooms in need of updating but clean. No amenities except 2 bottles of water the first night. Excellent location. Friendly and helpful staff.
Stayed 3 nights in Nov 2024

6/10 Okay

ying

Travelled with group
Disliked: Property conditions & facilities
The property is in a convenient location to walk to shops/restaurants. The staff are friendly However, the room is in the 60s and the free WiFi did not work in the room(only in the lobby). The sound insulation is minimal so you will hear the sound from other rooms as well as from the window.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ovidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yobana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2024
The best location ever!! Staff superrr friendly!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosen Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location close to Plaza del Sol, Plaza Mayor, Mercado de San Miguel, etc. You can walk everywhere or take the metro, which right in Plaza del Sol. Very clean and quiet hotel. Check-in wasn't until 2pm, so I had to come back. They did hold my bags, which made it convenient to shop in the meantime. Bathroom was modern with rainfall shower. Bed wasn't very comfortable, but it was fine for me.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Never order from the restaurant. The food is for pig
Stayed 1 night in Nov 2024

10/10 Excellent

Indra

Travelled with family
Liked: Amenities
Excellent!!!! Super clean. Nice views. Super nice people. Love it.
Stayed 6 nights in Nov 2024

8/10 Good

Germain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfortable and clean room, awesome location.
Stayed 2 nights in Nov 2024

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great great location and nice hotel ! Basic but nice!! Location location location !! If you travel during Christmas time , the best Christmas tree in Madrid in Puerta del Sol!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with helpful and welcoming staff!
Stayed 8 nights in Nov 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The center location of this hotel was perfect, few feet from the metro, the only thing I couldn’t sleep it’s in the plaza center so people are out very late! I think the staff overwhelmed with work! Few times I had to walk away from asking about things need it! Bits it’s clean and the room are spacious!
Stayed 3 nights in Nov 2024

10/10 Excellent

Enmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Diego, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right at Puerta del Sol, probably the busiest area in Madrid. Hotel and staff are great. Lots of places to eat and you can walk to most turist points. Metro is right there too. The only issue is if you want to sleep at night. It is very loud past midnight, sometimes until 130am with illegal live performers and loud speakers. Bring ear plugs if you are planning on sleeping. I stayed 5 nights and 4 were like that.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leonora Coralia Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and location.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Chuang-Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The front desk is friendly. The room is comfortable. The included breakfast is delicious. The location is convenient to major tourist sites. The price is affordable. We are glad we chose this hotel for our first time Spain trip. We are looking forward to come back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

CARMEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and the location was great !
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service
Excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel Europa is highly recommendable. from the location to all their staffs and they had an excellent service. Room was impeccable everyday snd it is convenient to all places. Overall - a 10!
Stayed 5 nights in Oct 2024