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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Exterior
Lobby
Reception
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is NZ$148
includes taxes & fees
7 Mar - 8 Mar

Explore the area

Map
The Bridge, Maidenhead, England, SL6 8DW
  • Thames Path
    ‪1 min walk‬
  • Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪6 min walk‬
  • Bray Marina
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 1
  • 1 Single Bed

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About the area

Maidenhead

At Thames Riviera Hotel, Sure Hotel Collection by Best Western you'll be within steps of Thames River and Thames Path. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Blue River Cafe, serves Modern European cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .Attractions within a 15-minute drive of this 3-property class Maidenhead hotel include Windsor Castle and LEGOLAND® Windsor.

What's nearby

  • Thames Path - 1 min walk
  • Maidenhead Railway Bridge (Maidenhead Viaduct) - 6 min walk
  • Cliveden House - 6 min drive
  • Windsor Castle - 10 min drive
  • LEGOLAND® Windsor - 11 min drive

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Bakedd - ‬12 min walk
  • ‪The Bear - ‬12 min walk
  • ‪Grenfell Arms - ‬6 min walk
  • ‪Knead - ‬15 min walk
  • ‪Hall & Woodhouse - ‬6 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A terrace, barbecue grills, and tour/ticket assistance are also featured at the eco-certified Thames Riviera Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 3-star Maidenhead hotel is smoke free.

  • 52 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Hindi, Hungarian, Lithuanian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 8.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yep, Thames Riviera Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Thames Riviera Hotel, Sure Hotel Collection by Best Western on 7 Mar 2025 start from NZ$148.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western serve breakfast?

You bet, full breakfast is on offer on weekdays from 7:00 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, Thames Riviera Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 106 out of 504 reviews
Rating 8 - Good. 200 out of 504 reviews
Rating 6 - Okay. 113 out of 504 reviews
Rating 4 - Poor. 57 out of 504 reviews
Rating 2 - Terrible. 28 out of 504 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a stale smell in the bathroom, could be just the drains, the door lock is temperamental and the room could do with a Mirror. Other than that I would have given 5 stars for everything. :)
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Room was nice and smart, but unfortunately had cobwebs in several parts and my bed was broken on arrival on one side - otherwise was lovely, just a shame about the bed
Stayed 2 nights in Nov 2024

2/10 Terrible

Ryan

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jayashree

Liked: Cleanliness, staff & service
Friendly, ibligung
Stayed 4 nights in Nov 2024

4/10 Poor

Jackie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel has a strange heating system which is a aircon/heat unit in the bedrooms. On arrival we wanted to turn heat up in our room but the control panel was in German. One of the staff sorted this out for us, they apparently have a lot of Germans staying. The aircon/heat unit was positioned near the bed, so although we had hot air coming out there was a draft blowing all over the bed. If you suffer from arthritis the draft is guaranteed to aggravate your condition. One small tube of shower gel for two people to shower, not enough. Tea /coffee making facilities in the room but only two sachets milk, not enough unless you drink really strong tea, the packets of biscuits was nice gesture. Apparently you can ask for more shower gel, milk etc but you shouldn’t have to there should be enough. The bed was very comfortable and a nice spacious bathroom. They have a bar but the decor is very 70s dark and lacking atmosphere. Breakfast was not good soggy cold scrambled eggs, cold bacon. They seem to have a thing about doors being open all the time. The door by our room was open in order to take dirty laundry out when we arrived and first thing in the morning as we went to breakfast. Also the bar restaurant area had both doors wide open in November. Free on site car parking was a bonus. It’s about a 20 minute walk into town although there is a Restaurant, pub and takeaway a bit nearer. I would not stay at this hotel again.
Stayed 1 night in Nov 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 410 and it was great, the decor was lovely, the bathroom clean and modern, and the shower amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were friendly. The room was clean and comfortable. A/c worked good. Breakfast was good. Currently 12.50. The only downside was the hotel has no lift. I would stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Stayed 1 night in Sep 2024

6/10 Okay

Mandeep

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

very good
Stayed 5 nights in Sep 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a single bed, very small room and the menu in the restauruant was vey basic unhealthy, no steak on the menu I can't eat potatoes or chips no salad on the menu to swap out the potato elements very disapointing.
Stayed 1 night in Sep 2024

2/10 Terrible

Sibghat

Disliked: Cleanliness, amenities, property conditions & facilities
My worst experience @ hotel.com about this hotel. There was no electricity when I awake in the morning. Floor was wet !
Stayed 1 night in Sep 2024

6/10 Okay

Elsie

Liked: Cleanliness
Good stay right next to river! Taplow prime location. Good restaurant food and wide area for comfortable and relaxed dining or working.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my girlfriend Went away for a night In Maidenhead Was really pleased with the hotel and the staff
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reception Area needs cheering as first impression is important
Stayed 1 night in Sep 2024

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

8/10 Good

keith

Stayed 1 night in Aug 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Hotel is much improved with it's refurbished rooms. Breakfast was one of the best we have had for a ' Self service' cooked breakfast was lovely and hot on both days. I would suggest that the lunch and evening menus could do with a change.. very basic which meant we didn't eat in the hotel. Our only other suggestion would be for the bathroom...please put a shower caddy in the shower to take shampoo, shower gel etc and because the sink is very small and the shelf above very tiny think about an additional shelf by the sink to be able to put out your toiletries...especially for us ladies! Overall though a good hotel at a good price with easy access into London.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Travelled with group
Tired hotel in need of attention
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The booking showed king size beds but apparently this is a lie. I tried several times to speak to the general manager Lauren However she refused to speak to me. Nice property in lovely location but run by rude, incompetent morons.
Stayed 7 nights in Jul 2024

6/10 Okay

Bhavana

Liked: Cleanliness
Great & convenient location. Good views. Recently refurbished. Good breakfast. However a few downsides - water accumulation issues in the bath, no remote for the air con (temp control is at a fixed point in the bedroom away from the bed) and it’s rubbish in terms of noise proofing. The floors are creaky - I got back late last night and tried to walk the 3 flights of stairs up as quietly as I could but someone was already having a bad time sleeping I think as I heard them open their door and shout “hello? Hello?” when I got to my room. I wasn’t sure if they thought me walking up was similar noise level to knocking on their door but they sounded distressed.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024