Lombok Garden Hotel (Mataram, IDN): Reviews & Deals | Wotif

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Central Mataram hotel connected to the convention centre, a quick walk to Mataram Mall

Where to?

Dates

March 2025

28

April 2025

2 outdoor pools

Front of property

Reception

Deluxe Twin Room Pool Access | Terrace/patio

Sasak Suite Room

Overview
Rooms
Location
Policies

Popular amenities

Breakfast available
Spa
Room service
Pool
24/7 front desk
Housekeeping

Explore the area

Jl. Bung Karno No.7, Mataram, Lombok, 83231

Mataram Mall
‪5 min walk‬
Lombok Epicentrum Mall
‪3 min drive‬
Islamic Center NTB
‪3 min drive‬
Lombok (LOP-Lombok Intl.)
‪43 min drive‬

Room options

Cottage King Room

Cottage King Room

Highlights

Balcony

Air conditioning

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

Daily housekeeping

37 sq m
Sleeps 2
1 King Bed

Deluxe Twin Room Pool Access

Deluxe Twin Room Pool Access

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

33.1 sq m
Sleeps 2
2 Single Beds

Deluxe King Room

Deluxe King Room

Highlights

Balcony

Air conditioning

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

Daily housekeeping

32 sq m
Sleeps 2
1 King Bed

In-room safe, desk, free WiFi, bed sheets

Cottage Twin Room Pool Access

Highlights

Balcony

Air conditioning

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

Daily housekeeping

37 sq m
Sleeps 2
2 Single Beds

Cottage Twin Room

Cottage Twin Room

Highlights

Balcony

Air conditioning

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

Daily housekeeping

33.0 sq m
Sleeps 2
2 Single Beds

Garden Suite King Room

Garden Suite King Room

Highlights

Balcony

Air conditioning

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

Daily housekeeping

45 sq m
Sleeps 2
1 King Bed

Deluxe Twin Room

Deluxe Twin Room

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

32 sq m
Sleeps 2
2 Single Beds

Cottage King Room Pool Access

Cottage King Room Pool Access

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

37 sq m
Sleeps 2
1 King Bed

Sasak Suite Room

Sasak Suite Room

Highlights

Balcony

Air conditioning

Kitchen

Fridge

LCD TV

Private bathroom

Microwave

Free bottled water

59 sq m
Sleeps 2
1 King Bed

In-room safe, desk, free WiFi, bed sheets

Garden Suite Twin Room

Highlights

Balcony

Air conditioning

LCD TV

Private bathroom

Electric kettle

Free bottled water

Cable channels

Daily housekeeping

59 sq m
Sleeps 2
2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Sasak Suite Room

Sleeps 2
1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe King Room

Sleeps 2
1 King Bed

In-room safe, desk, free WiFi, bed sheets

Cottage King Room with Pool Access

Sleeps 2
1 King Bed

In-room safe, desk, free WiFi, bed sheets

Cottage King Room

Sleeps 2
1 King Bed

In-room safe, desk, free WiFi, bed sheets

Garden Suite Twin Room

Sleeps 2
2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room with Pool Access

Sleeps 2
2 Single Beds

Lobby

Garden Suite King Room

Sleeps 2
1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

Sleeps 2
2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Cottage Twin Room

Sleeps 2
2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Cottage Twin Room with Pool Access

Sleeps 2
2 Single Beds

About the area

Mataram

Lombok Garden Hotel places you in the centre of Mataram, connected to the convention centre and within a 30-minute stroll of Mataram Mall and Pura Meru. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Flamboyan, serves international cuisine. Enjoy access to 2 outdoor swimming pools along with a kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Mataram hotel, you'll be 2.2 km (1.3 mi) from Lombok Epicentrum Mall and 2.6 km (1.6 mi) from Mayura Park.

Getting around

Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

‪Delicio Bakery & Cafe - ‬9 min walk
‪Citi Crab - ‬13 min walk
‪Idoop Hotel - ‬5 min walk
‪McDonald's - ‬9 min walk
‪Ayam Goreng Lombok Ijo - ‬4 min walk

About this property

Lombok Garden Hotel

Central Mataram hotel connected to the convention centre, a quick walk to Mataram Mall

There are 4 restaurants on site. A computer station is on site and WiFi is free in public spaces. Lombok Garden Hotel offers its guests 2 outdoor swimming pools and a children's pool. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Lombok Garden Hotel.

This 3.5-star Mataram hotel is smoke free.

205 guestrooms or units

4 dining venues

Conference rooms

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Terrace

Garden

Computer for guest use

Lift

No smoking on site

Lombok Garden Hotel offers 205 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Indonesian

Similar properties

Gazebo

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

16 Apr - 17 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
24-hour return airport shuttle on request for a surcharge

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 75,000 for adults and IDR 75,000 for children
4 restaurants

Restaurants on site

Flamboyan

Things to do

2 outdoor pools
Children's pool

Family friendly

2 outdoor pools
Children's pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Computer station
Meeting rooms

Outdoors

Garden
Terrace

Spa

Massage
Spa services

Accessibility

Lift

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Private bathroom
Shower
Slippers
Towels provided

Entertainment

32-inch LCD TV with premium cable channels

Food and drink

24-hour room service
Electric kettle
Free bottled water

More

Air conditioning
Desk
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Lombok Garden Hotel

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately IDR 75000 for adults and from IDR 75000 for children
Airport shuttle fee: IDR 250000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Garden Hotel Lombok

Hotel Lombok Garden

Lombok Garden

Lombok Garden Hotel

Lombok Garden Hotel Mataram

Lombok Garden Mataram

Lombok Garden Hotel Hotel

Lombok Garden Hotel Mataram

Lombok Garden Hotel Hotel Mataram

Frequently asked questions

What is the cancellation policy at Lombok Garden Hotel?

Lombok Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Lombok Garden Hotel?

The closest beach to Lombok Garden Hotel is Senggigi Beach (13 km).

Is there a spa on site at Lombok Garden Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Lombok Garden Hotel have a pool?

Lombok Garden Hotel has 2 outdoor swimming pools and a kids' pool.

What makes Lombok Garden Hotel a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Lombok Garden Hotel.

Does Lombok Garden Hotel serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Lombok Garden Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lombok Garden Hotel?

Yep, you can grab a meal at Lombok Garden Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Lombok Garden Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Lombok Garden Hotel?

No, pets and service animals are not allowed.

Lombok Garden Hotel Reviews

6.6

6.4/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

10/10 Excellent

John

13 Aug 2024

Liked: Staff & service, property conditions & facilities

I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return.

Stayed 2 nights in Aug 2024

6/10 Okay

Fleur

2 Jul 2024

Disliked: Cleanliness, amenities

The staff were friendly and helpful despite having limited English. The WiFi was intermittent. I sat at the pool to get a strong signal as I wasn't able to get one in my room. TV reception was fuzzy. The room itself was basic and tired. The bed sheets and towels had stains. The shower water was luke warm. There was plenty of breakfast options but they didn't cater to all tastes. The hotel was mostly used by locals.

Stayed 7 nights in Jun 2024

8/10 Good

Gino

Travelled with partner

13 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very bad television 📺 reception

Stayed 2 nights in Jun 2022

6/10 Okay

Martyn

14 Jun 2019

Liked: Cleanliness, property conditions & facilities

Been once !

Basically not a good area for finding any restaurants, old mall close by more modern need taxi for 2 miles each way. Pavements a challenge at 12 inches high, dotted with trees and missing manhole covers/slabs so you can disappear in the abyss of drains. KFC air con resto saved us and you can order as take out with free delivery. Grounds, rooms and pool were nice everything worked well. The gardens were large and beautiful. Only desperate thing was breakfast. Mostly hot lockers of Indonesian rice/curry/rice porridge. Fruit slices but on two mornings the papaya tasted like mouldy water . A nice little older waiter came to ask if we would like omelette. One two slice toaster with half a sliced loaf, communal butter jar where guests dipped knives to smother bread before toasting - all very messy along with the tables same coffee stains for two days. Nothing got replenished even when more guests used dining room, staff seemed to like to sit behind a big desk and look busy.

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

3 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 1 night in Jul 2018

4/10 Poor

anynomous

16 Dec 2016

Disliked: Cleanliness, room comfort

Nice facilities but worse room

Aircond not function well. Bathroom dirty. Get cheat by hotel taxi to gili trawangan

6/10 Okay

Pam, Hobart, Australia

19 Feb 2016

Liked: Staff & service, property conditions & facilities

Centrally located with lovely expansive gardens

We spent 3 weeks at Lombok Garden while on business in Mataram. The hotel was in an ideal location for our needs and we particularly liked the expansive gardens, which are well maintained. We were originally in an older style bungalow overlooking the garden. That room was spacious but in need of maintenance. Because of ongoing internet access problems, we were upgraded to a room in the new part of the hotel, overlooking the pool. The downside was that the room, while modern, was much smaller, perhaps not suited for a longer stay like ours. Overall we were happy with our stay but there are some problems with service that need fixing (see below). The room was not thoroughly cleaned each day. The towels were thin and frayed, and toiletries, even toilet paper, were not regularly replenished. The pool towels were constantly 'habis' (run out). The young housekeeping staff, while friendly and kind, were in the habit of conducting loud shouted conversations across the two wings of the hotel, reverberating throughout the entire area. Dirty dishes from room service were regularly left lying outside rooms, often in the rain, for up to 24 hours. When we enquired about the possibility of another umbrella, we were told that only one could be supplied per room - even though the room sleeps two people.

6/10 Okay

Verified traveller

3 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

With this price, this hotel was good enough. All that matters are the food on breakfast, not tasty at all, maybe because there are a lot of people stayed in this hotel so they couldn't taste the food properly before it served.

8/10 Good

Verified traveller

8 Oct 2014

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sam, Western Australia

31 Aug 2014

Economical hotel near best shopping in Lombok

We were happy with what we got for the price but do note that the staff's command of English is limited, WiFi intermittent and the hot water was not working in some rooms. The majority of guests were Indonesian or SE Asian so presumably hotel gears more towards this demographic than Western tourists.

4/10 Poor

Leanne, Ocean Grove

24 Aug 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ordinary

We had 2 stays here and were not impressed. Staff need to be more diligent and pleasant to their customers- that's all I can say. Rooms are very tired and mosquitoes galore . The grounds and 2 swimming pools are impressive but its the rooms that make it but these didn't do much for us - sorry. You get what you pay I guess.

4/10 Poor

Leanne, Ocean Grove

22 Aug 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired Hotel

We stayed twice here in one week due our travel arrangements. First superior room was musty , old worn out and dirty. There is no fridge , plastic coat hangers were broken and still left hanging in wardrobe . Bathroom old and tapes did not turn off and if you had hit water on in shower you had to be careful not to burn yourself because when turning it off to the right it turns on again !! Walls and ceilings badly needed painting . Asked for double and got two singles ! Pillows lumpy and hard . The curtaining was not block out so the the night light outside was shining into our room when we went to bed - thankful for eye masks ! Breakfast however was ok with some nice local dishes. The staff need to be more active in restaraunt as they just stand around against the wall and do nothing to serve you only take plates when you leave! Front desk staff blunt and direct nothing more ! Our second room we asked for a more modern cleaner room which we got near the first swimming pool. But there were mosquito s by the dozen that bit us all night!! The best thing was the swimming pools- long in length - and the gardens are beautiful. So important to up keep the rooms as well.

4/10 Poor

Paula, Chile

7 Aug 2014

Disliked: Cleanliness, staff & service

Very standaed hotel

This hotel is locales in a very centrical point of the city and has good infrastructure, but doesn't take advantage of its benefits. The buffet breakfast is very poor, and if you get late, there won't be milk or bread. The room service people don't speak good English and they may not deliver what you requested. The pool was full of kids that could be heard even from the room (because of the acoustics). The floor in the hall was not clean.

6/10 Okay

Gerard, New Zealand

7 Aug 2014

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

surprise

On arrival at the Lombok Garden Hotel I thought i was at a 4 or 5 Star Hotel. A beautiful Garden setting with a decent size pool in the middle surrounded by one or two level villas. This impression faded quickly when I entered my room.Though large, the room had cold ambience . The hotel was build more than 30years ago, and the only improvement made since was a heat/cold pump (air conditioning) and a flat screen TV. The bathroom had the quality of a "no star" hotel . The room had no fridge, no safe and no lockable piece of furniture ! The hotel offered to store valuables in a safe at the reception . Unfortunately smoking (as often in Bali) was permitted in the dining room . There were separate tables for smokers and non smokers, but despite open sides of the dining area, none smokers had to endure smoke as well ! I asked for and was shown a room at the new five storey building of the Lombok Garden Hotel. This room was much nicer and deserved the 31/2 star rating and is well worth the extra 50k Rupiah !

4/10 Poor

Sarah, Perth, Australia

24 Jul 2014

Disliked: Cleanliness, staff & service

Dated hotel close to Mataram Mall

We stayed here one night after the Gili Islands as it is closer to the airport (45mins). The hotel staff were not very friendly in comparison to what we experienced elsewhere in Lombok and the gilis. The pool was nice, but rooms dated, bathroom stained and sheets didn't look the cleanest with some black spots and what looked like pen marks. Not the best, but Ok for what we paid.

8/10 Good

Verified traveller

7 Apr 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jenny

10 Jun 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

Zimmer renovierungsbedürftig.

6/10 Okay

rene

29 Sept 2022

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

20 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asri

Bagus taman

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

25 Jul 2018

Disliked: Cleanliness, property conditions & facilities

Resa med vänner

Ok för priset

Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

27 May 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

13 Dec 2014

Liked: Cleanliness, staff & service, property conditions & facilities

bon choix

Un bon hotel, avec piscine et restaurant, à Mataram près du Mataram hall, le grand centre commercial de la ville. Idéal pour ceux qui veulent échapper à Sengigi et aux touristes. Le restaurant sert des repas le soir, et un petit déjeuner buffet indonésien. Les temples hindoux de Mataram sont accessibles pour certains à pieds, pour d'autres en taxi.

8/10 Good

Verified traveller

1 Sept 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

eddy, kl

5 Aug 2014

Disliked: Staff & service

무난했음. 직원만 친절하면 더 높은점수도 가능

무난했음. 직원만 친절하면 더 높은점수도 가능, 발리에서 기대했던 친절은 없었다. 역시 그냥 인도네시아의 한도시의 평범한 도시호텔

8/10 Good

Verified traveller

4 Aug 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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