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Carillon Miami Wellness Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Carillon Miami Wellness Resort

2 outdoor pools, pool umbrellas, pool loungers
Courtyard
View from room
Daily cooked-to-order breakfast (USD 43.18 per person)
Gym

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
6801 Collins Ave, Miami Beach, FL, 33141
  • Miami Beach Beaches
    5 min walk
  • Surfside Beach
    3 min drive
  • Bal Harbour Beach
    8 min drive
  • Miami, FL (MIA-Miami Intl.)
    22 min drive

Room options

View all photos for Luxury Apartment, 1 Bedroom, Accessible (1 King Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 Bedroom, Accessible (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony, Ocean View (1 King Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 Bedroom, Balcony, Ocean View (1 King Bed)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 67 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom (1 King Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 Bedroom (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Ocean View (1 King Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 Bedroom, Ocean View (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 67 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms, Balcony, Partial Ocean View (1 King Bed & 2 Queen Beds)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 2 Bedrooms, Balcony, Partial Ocean View (1 King Bed & 2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 106 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Apartment, 2 Bedrooms, Balcony, Oceanfront (1 King Bed & 2 Queen Beds)

Luxury Apartment, 2 Bedrooms, Balcony, Oceanfront (1 King Bed & 2 Queen Beds)

Luxury Apartment, 2 Bedrooms, Balcony, Oceanfront (1 King Bed & 2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 111 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Apartment, 2 Bedrooms (1 King Bed & 1 Queen Bed)

Fridge, microwave, stovetop, dishwasher

Luxury Apartment, 2 Bedrooms (1 King Bed & 1 Queen Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 88 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom (2 Queen Beds)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 Bedroom (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Apartment, 1 Bedroom, Ocean View (2 Queen Beds)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 Bedroom, Ocean View (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 67 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Apartment, 1 Bedroom, Balcony, Oceanfront (2 Queen Beds)

Luxury Apartment, 1 Bedroom, Balcony, Oceanfront (2 Queen Beds) | Living area

Luxury Apartment, 1 Bedroom, Balcony, Oceanfront (2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Loews Miami Beach Hotel – South Beach
Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (4012)
The price is NZ$962
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Loews Miami Beach Hotel – South Beach

About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Carillon Miami Wellness Resort. You'll be within a 10-minute walk of Miami Beach Beaches and 4.2 km (2.6 mi) from Fontainebleau. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Carillon Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, The Strand at the Carillo, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Carillon Bar & Lounge is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and gym. Additionally, you'll find a sauna, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class North Beach hotel include Miami Beach Boardwalk and Collins Avenue Shopping Area.

What's nearby

  • Surfside Beach - 3 min drive
  • Bal Harbour Shops - 5 min drive
  • Fontainebleau - 6 min drive
  • Miami Beach Boardwalk - 8 min drive
  • Miami Beach Convention Center - 9 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 15 min drive
  • Hialeah Market Station - 18 min drive
  • Miami International Airport (MIA) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪BurgerFi - ‬1 min walk
  • ‪IHOP - ‬3 min walk
  • ‪Norman's Tavern - ‬1 min walk
  • ‪Sand Bar Taco Bar - ‬4 min walk

About this property

Carillon Miami Wellness Resort

Luxury hotel on the beach, with 2 outdoor swimming pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Carillon Miami Wellness Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This luxury hotel also offers a steam room, a fitness centre and a garden. For a fee, parking is available.

This 5-star Miami Beach hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Carillon Miami Wellness Resort offers 150 accommodations with MP3 docking stations and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Accommodation at this 5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

50-inch flat-screen televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Carillon Spa has 22 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 43.18 for adults and USD 20.32 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Carillon Bar & Lounge
  • The Corner Store
  • The Seaglass Cafe
  • The Strand at the Carillo

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 43.18 for adults and from USD 20.32 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carillon Miami Beach Hotel
Carillon Hotel
Carillon Miami Wellness Resort Miami Beach
Carillon Miami Wellness Miami Beach
Carillon Miami Wellness
Canyon Hotel Miami Beach
Carillon Miami Wellness Miami
Carillon Miami Wellness Resort Hotel
Carillon Miami Wellness Resort Miami Beach
Carillon Miami Wellness Resort Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Carillon Miami Wellness Resort?

Carillon Miami Wellness Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Carillon Miami Wellness Resort?

Yep, Carillon Miami Wellness Resort has secured covered valet parking with in/out privileges for USD 40.00 per night.

Are there any beaches close to Carillon Miami Wellness Resort?

Yep, Carillon Miami Wellness Resort is a short 5-minute walk from Miami Beach Beaches. Fun beach activities include yoga.

Is there a spa on site at Carillon Miami Wellness Resort?

Yep, Carillon Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Carillon Miami Wellness Resort have a pool?

Carillon Miami Wellness Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Carillon Miami Wellness Resort?

Carillon Miami Wellness Resort features 2 outdoor pools, 2 hot tubs and 2 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Carillon Miami Wellness Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Carillon Miami Wellness Resort.

Is Carillon Miami Wellness Resort family-friendly?

You bet! With amenities such as supervised childcare and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Carillon Miami Wellness Resort is a hit with families.

Are there hot tubs in the rooms at Carillon Miami Wellness Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Carillon Miami Wellness Resort serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Carillon Miami Wellness Resort?

No, Carillon Miami Wellness Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Carillon Miami Wellness Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Carillon Miami Wellness Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Carillon Miami Wellness Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 679 reviews" "
Rating 8 - Good. 135 out of 679 reviews" "
Rating 6 - Okay. 54 out of 679 reviews" "
Rating 4 - Poor. 30 out of 679 reviews" "
Rating 2 - Terrible. 29 out of 679 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Min, Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight parking fee was little high but complimentary beach chair/umbrella/towel was balanced out. Very satisfactory experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul, Miami

Liked: Cleanliness
Stayed 8 nights in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Kendal

Stayed 4 nights in Jul 2024

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was my first trip to a wellness center and i did really liked it
Stayed 6 nights in Jun 2024

10/10 Excellent

Ehsanul

Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience and i am definitely going to do it again and again.
Stayed 4 nights in Jun 2024

2/10 Terrible

dima

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely not a 5 star hotel. Rooms are falling apart. Bloody towels. And the hotel in general has building problems. The coffee shop was also not good.
Stayed 7 nights in Jun 2024

8/10 Good

Leonte

Stayed 3 nights in Jun 2024

10/10 Excellent

Jemel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is all very knowledgeable
Stayed 2 nights in May 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Justin

Stayed 6 nights in May 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice property right on the beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Luigi, Harrison

Stayed 6 nights in Apr 2024

10/10 Excellent

Danna

Travelled with family
Liked: Cleanliness, room comfort
My sister and her family met mine for a long weekend. We have 4 kids under 10years. The beach access is incredible, but having only one pool the kids could enjoy was tough. We had to find other things to do to change things up a bit. The property is beautiful. We had a relaxing time.
Stayed 3 nights in Mar 2024

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s property was just beautiful. The pool was wonderful and the rooms are gorgeous. We had an ocean view and enjoyed it.
Stayed 2 nights in Mar 2024

8/10 Good

Monica

Stayed 4 nights in Mar 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 out of 5 Pros: Easy beach access Quiet rooms Comfy bed Great gym Daily fitness classes Walkable area Good service except at on site restaurant The Strand Cons: Service at The Strand is very slow Small pool Few food options Other Notes: Nice room but could use refresh Nice spa but disorganized so not entirely relaxing
Stayed 4 nights in Mar 2024

8/10 Good

Ronald, Reidsville

Liked: Cleanliness, staff & service, amenities
The resort is tired, that’s the bad. We had to have maintenance up for several repairs, hot water in the shower cuts off when someone uses the sink, scale was broken. The staff was great however and very professional and hospitable. It’s a typical resort, overpriced, for mediocre food and drink, and tons of hidden fees meant to pad margins. Overall nice facilities, good beach, beautiful gym and club. Needs a facelift and bring your wallet.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2024

6/10 Okay

chris

Disliked: Staff & service
Stayed 4 nights in Feb 2024

4/10 Poor

Jennifer

Travelled with partner
Not a 5-star property. Apartment-style rooms; while it was nice to have more space, the room was very tired. A/C didn't work, terrible smell of mildew when we got back to the room one night, a light fixture just fell off the wall, with no warning. Spa was just okay. Didn't feel very high-end at all. Also has a ton of residences, so there seemed to be a lot of people in their 70s and 80s with grandchildren visiting. Food at The Strand was average. We had a dinner that cost $250., and we had NO DRINKS. WAY overpriced for thequality. Manager was very nice, though, when I let him know about all of the issues in our room.
Stayed 3 nights in Feb 2024