Faena Hotel Miami Beach

5.0 star property
Ocean-view hotel with a poolside bar, near Miami City Ballet
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Faena Hotel Miami Beach

TV, pay films
Premium bedding, minibar, in-room safe, soundproofing
Meeting facility
Premium bedding, minibar, in-room safe, soundproofing
2 restaurants, breakfast, lunch, dinner served; Argentinean cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Free WiFi
    Free WiFi
  • Spa
    Spa

Explore the area

Map
3201 Collins ave, Miami Beach, FL, 33140
  • Miami Beach Beaches
    2 min walk
  • Miami Beach Boardwalk
    9 min walk
  • Fontainebleau
    14 min walk
  • Miami, FL (MIA-Miami Intl.)
    20 min drive

Room options

Bay View Room (Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • 46 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Premier Oceanfront Four-Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 420 sq m
  • Sleeps 9
  • 4 King Beds

Imperial Ocean View 2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 231 sq m
  • Sleeps 6
  • 2 King Beds

Ocean View 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Ocean View 1 Bedroom Suite (Accessible)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Oceanfront 3 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 317 sq m
  • Sleeps 9
  • 3 King Beds

Partial Ocean View 1br Suite (Accessible)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 86 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Bay View 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 126 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Bay View 2 Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
2 bedrooms
  • 139 sq m
  • Bay view
  • Sleeps 6
  • 2 King Beds

Bay View Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 79 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

Bay View Twin Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • 59 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Oceanfront Junior Suite (Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Premier Oceanfront View Corner 1 Bedroom Suite (Accessible)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 King Bed

Premier Oceanfront View Corner Junior Suite (Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Saxony Oceanfront 2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 221 sq m
  • Partial sea view
  • Sleeps 6
  • 2 King Beds

Partial Ocean View Junior Suite (Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 83 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Partial Ocean View Queen/Queen Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Partial Ocean View Junior Suite (Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 76 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Faena Penthouse Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Ocean view
  • Sleeps 9
  • 5 King Beds

Premier Oceanfront 3 Bedroom Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 9
  • 3 King Beds

Premier Oceanfront Corner Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Premier Ocean Front Junior Suite (Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Premier Oceanfront Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Premier Oceanfront Corner 1 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 145 sq m
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Partial Ocean View Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Partial Ocean View 1 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Premier Oceanfront Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Partial Ocean View Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Bay View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Bathrobes
  • 46 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Faena Hotel Miami Beach. Within a 20-minute stroll, you'll find Miami City Ballet and Bass Museum of Art. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Tierra Santa Healing House can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Los Fuegos, serves Argentinean cuisine and is open for breakfast, brunch, lunch and dinner. Living Room is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site outdoor swimming pool and nightclub. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. Continental breakfast is available daily between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Mid Beach hotel include Miami Beach Convention Center and Miami Beach Golf Club.

What's nearby

  • Miami Beach Boardwalk - 9 min walk
  • Fontainebleau - 14 min walk
  • Miami Beach Convention Center - 3 min drive
  • Mount Sinai Medical Center - 4 min drive
  • Lincoln Road Mall - 4 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 24 min drive

Restaurants

  • ‪Hoja Taqueria Miami Beach - ‬2 min walk
  • ‪Broken Shaker - ‬6 min walk
  • ‪Piola Miami Beach - ‬6 min walk
  • ‪Casa Faena Restaurant - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Faena Hotel Miami Beach

Ocean-view hotel with a poolside bar, near Miami City Ballet
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Faena Hotel Miami Beach such as an outdoor pool and a hot tub.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Parking is available for a fee.

This 5-star Miami Beach hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Faena Hotel Miami Beach offers 179 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Tierra Santa Healing House has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11 AM for a fee: USD 16 to 38 for adults and USD 16 to 38 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Living Room
  • Los Fuegos
  • Pao by Paul Qui
  • Saxony Bar
  • Sun Bar

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 62.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Fitness centre access
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 16 to 38 for adults and USD 16 to 38 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Faena Hotel Miami Beach
Faena Hotel
Faena Miami Beach
Faena
Faena Hotel Miami Beach Hotel
Faena Hotel Miami Beach Miami Beach
Faena Hotel Miami Beach Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Faena Hotel Miami Beach?

Faena Hotel Miami Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Faena Hotel Miami Beach?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Faena Hotel Miami Beach on 3 Nov 2024 start from NZ$1,431.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Faena Hotel Miami Beach?

Yep, Faena Hotel Miami Beach has valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to Faena Hotel Miami Beach?

Yep, Faena Hotel Miami Beach is on Miami Beach Beaches. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Faena Hotel Miami Beach?

Yep, Tierra Santa Healing House is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Faena Hotel Miami Beach have a pool?

Faena Hotel Miami Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Faena Hotel Miami Beach?

Faena Hotel Miami Beach features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Faena Hotel Miami Beach a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Faena Hotel Miami Beach.

Is Faena Hotel Miami Beach family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Faena Hotel Miami Beach is a hit with families.

Does Faena Hotel Miami Beach serve breakfast?

You bet, continental brekkie is offered daily from 7:00 AM to 11 AM.

Is there a free airport shuttle available at Faena Hotel Miami Beach?

No, Faena Hotel Miami Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Faena Hotel Miami Beach?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Faena Hotel Miami Beach?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Faena Hotel Miami Beach?

Furry friends are welcome at Faena Hotel Miami Beach, with food and water bowls on offer.

Faena Hotel Miami Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 492 out of 679 reviews" "
Rating 8 - Good. 102 out of 679 reviews" "
Rating 6 - Okay. 44 out of 679 reviews" "
Rating 4 - Poor. 19 out of 679 reviews" "
Rating 2 - Terrible. 22 out of 679 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jagjit singh, east norwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
Excellente hotel and services
Stayed 1 night in Aug 2024

10/10 Excellent

sarai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2024

10/10 Excellent

Zacgary

Liked: Amenities
I love it I will come back with my 2 kids
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure. Kelvin takes very good care of me on every stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the board, the staff at Faena is what really makes this exquisite hotel so special. After several days in Key West, we were originally scheduled to stay at Faena one night - We thought we would try it for one night. However, my husband took one look at the rooms, property and the welcoming spirit of ALL of the staff and we gladly added more time to our stay. This resort is impeccable! Grateful that Faena was a great ending to a marvelous FL/US vacation.
Stayed 1 night in Jul 2024

10/10 Excellent

Folger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is outstanding. From check in to being greeted by name walking around the property. It was my first time staying at the hotel and now will be the only place I stay while in Miami. Words really can not explain the experience you get staying at the Faena. I highly recommend staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rudy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in all areas very attentive
Stayed 1 night in Jul 2024

10/10 Excellent

JEFFREY, Woodbury

Stayed 2 nights in Jul 2024

10/10 Excellent

Bernadette

Stayed 1 night in Jul 2024

10/10 Excellent

luca

Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel and the amenities also the food is so good!!
Stayed 2 nights in Jun 2024

8/10 Good

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Veronika

Stayed 2 nights in Jun 2024

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall absolutely great experience! Will definitely be back!
Stayed 4 nights in Jun 2024

6/10 Okay

Marisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

ahmad O

Travelled with partner
Disliked: Property conditions & facilities
Bathrooms horrible One sink for couples One toilet No privacy Poor lighting Receptionist very bad We had to wait 20 minutes in the morning to check out , nobody was there Almost missed our flight
Stayed 3 nights in Jun 2024

8/10 Good

JOSHUA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Great food options. Only problem was we were outside about to order lunch and it started to get cloudy.. The waitress told us they can't serve because it may thunderstorm. But if we go inside, we can have the same menu.. We went inside and no restaurant was able to provide the same menu... The hostess at the living room on Friday 6/7/24 around 1 - 2pm was nasty. We even went to the concierge to ask why the waitress outside told us we can have the same menu inside... Both the Concierge and the hostess told us the hotel doesn't even serve poke bowls in any restaurant... After ordering not great pizza and horrible lobster roll from the Living Room, my wife went outside to the pool where she met Michael, who was a server or a busboy by the pool area.. We asked him for the Poke Bowl we had every day for lunch for the past 4 days and he went above and beyond and got the dish we wanted from the chef and brought it into the living room for us to eat. The concierge should really check out the menu and not just listen to the hostess. Hostess was nasty.. But I got the Poke Bowl and showed her that I wasn't dreaming.. It was in fact a meal that is served for lunch at the pool... and it's delicious.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mark, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience
Stayed 1 night in Jun 2024

10/10 Excellent

Naji

Stayed 1 night in May 2024

10/10 Excellent

Mark, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Shannon

Liked: Cleanliness
Worth a visit…
This hotel was one I wanted to check out for the imaginative spaces and whimsical design aspects. It certainly delivers in that department. The check in staff, valet and restaurant service was excellent. The pool staff seemed to be in training or unwilling to help guests but one person was extremely helpful I believe he was a pool manager. The pillows and beds were lacking comfort and the bathroom has extremely dim lighting that makes it difficult to get ready. Overall the hotel was with the visit but I think I’ll try a different hotel next time.
Stayed 2 nights in May 2024

10/10 Excellent

DANIEL

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

racha

Travelled with family
Excellent hotel
Amazing time , highly recommended. Staff very professional.
Stayed 4 nights in May 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, beautiful hotel, wonderful restaurant.
Stayed 3 nights in May 2024