DoubleTree by Hilton Hotel Cairns

4.5 star property
Waterfront Cairns hotel in Cairns Central Business District with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View
Exterior
Double Double Room Water View | View from room
Lobby
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Cairns Aquarium
    2 min walk
  • Muddy's Playground
    3 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    10 min drive

Room options

King One Bedroom Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Guest Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

King Room City Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Double Deluxe City Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Guest Room Water View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 26.4 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Double Room Water View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26.4 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Accessible King Room with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe Two Double Room with Water View and Balcony

  • Sleeps 4
  • 2 Double Beds

Deluxe City / Mountain View King Room

  • Sleeps 2
  • 1 King Bed

Guest Two Double Room

  • Sleeps 3
  • 2 Double Beds

Guest King Room

  • Sleeps 2
  • 1 King Bed

King Superior Balcony Room

  • Sleeps 2
  • 1 King Bed

Superior Double Double Room With Balcony

  • Sleeps 3
  • 2 Double Beds

Deluxe City / Mountain View room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe City / Mountain View Two Double Room

  • Sleeps 3
  • 2 Double Beds

One Bedroom Water View Suite With Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Water View and Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at DoubleTree by Hilton Hotel Cairns. Within steps you'll find Cairns Esplanade and Cairns Marlin Marina within a 15-minute stroll. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Atrium Restaurant & Bar, is open for breakfast, lunch and dinner. Enjoy the gym and pool loungers. Business amenities include 5 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site. .Near this 4.5-property class Cairns Central Business District hotel, you'll find Cairns Central Shopping Centre.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Esplanade Lagoon - 9 min walk - 0.8 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km
  • Cairns Central Shopping Centre - 12 min walk - 1.0 km
  • Reef Fleet Terminal - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬4 min walk
  • ‪La Pizza Trattoria - ‬4 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cairns

Waterfront Cairns hotel in Cairns Central Business District with a 24-hour fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 237 guestrooms or units
  • 6 levels
  • Built in 1989
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to July 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults and AUD 22 to 32 for children
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Cairns?

DoubleTree by Hilton Hotel Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Cairns?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cairns on 22 Nov 2024 start from NZ$243.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Cairns?

Yep, DoubleTree by Hilton Hotel Cairns has a self car park for AUD 15 per day.

Are there any beaches close to DoubleTree by Hilton Hotel Cairns?

The closest beach to DoubleTree by Hilton Hotel Cairns is Yorkeys Knob Beach (11.6 km).

Does DoubleTree by Hilton Hotel Cairns serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Cairns?

No, DoubleTree by Hilton Hotel Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. One of the dining venues will be unavailable from November 18 2024 to July 31 2025 (dates subject to change).

What time are check-in & check-out at DoubleTree by Hilton Hotel Cairns?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Cairns?

No, pets are not allowed.

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1001 reviews" "
Rating 8 - Good. 371 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

HILARY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed Absolutely no toiletries, shower cap etc in the room
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

6/10 Okay

Joy

Liked: Staff & service
Unfortunately I was disappointed in this property finding it quite dated in places. The curtains did not close completely waking us at daybreak with bright sunlight. I do not feel it was good value for money.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

NATALIE

Travelled with partner
All good except face washers were not replaced and tissues
Stayed 3 nights in Oct 2024

6/10 Okay

Ella

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were lovely but I did have a cockroach in my room
Stayed 1 night in Oct 2024

6/10 Okay

Havva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Chelsie

Travelled with family
Liked: Cleanliness, staff & service
Rain forest, fish, pool bar
Stayed 5 nights in Aug 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome at checkin from the fabulous staff made a wonderful start to our visit. Loved this hotel and will be staying again in future.
Stayed 4 nights in Aug 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely Filipino lady at the desk that welcomed us to breakfast :)
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and availabilty.
Stayed 1 night in Aug 2024

10/10 Excellent

Asera George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and it was great. I was on the second floor.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room with great access
Stayed 1 night in Aug 2024

6/10 Okay

Falkner

Stayed 1 night in Aug 2024

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, happy hour good.Food very limited and not real nice.Beds comfortable but when rooms were serviced we had to leave note for coffee etc to be restocked
Stayed 8 nights in Aug 2024

8/10 Good

John, Richmond

Liked: Cleanliness, staff & service, amenities
Recently stayed for 3 nights to visit the Great Barrier Reef. This property is centrally located by the waterfront, minutes walk to the main reef fleet terminal and the town centre's restaurants, shops and services. The staff encountered were friendly, attentive and competent. The room was adequately appointed, spacious, good air conditioning and bed comfortable. Overall, a pleasant and satisfying stay. Recommended, and I would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Simone

Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Valerina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is situated close to everything to explore locally and for pickups and cruise locations. Great lounge and atrium area and staff are warm and welcoming despite the busy period. Buffet breakfast was nice with enough variety to suit all tastes and diets. Roms, though a bit dated are comfortable and clean. We had the double superior for a family of four for four nights. Was the perfect base to rest every night to then set out for a full day of exploring and adventure. Don't expect early check-ins. Our direct flight landed at 9, and we got the room close to actual check-in time of 3pm. We made the most of it figuring out nearby important walk-to locations like the Cairns rly station for our next day out at Kuranda. Lovely experience overall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024