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Novotel Mumbai Juhu Beach Hotel

5.0 star property
Ocean-view resort with a poolside bar, near ISKCON Temple
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Mumbai Juhu Beach Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
On the beach, beach bar
Outdoor wedding area
Superior Room, 2 Single Beds, Ocean View | Beach/ocean view
Nightclub

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Balraj Sahani Marg, Juhu Beach, Mumbai, Maharashtra, 400049
  • Juhu Beach
    3 min walk
  • Prithvi Theatre
    6 min walk
  • ISKCON Temple
    9 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    23 min drive

Room options

View all photos for Premier Room, 1 King Bed, Business Lounge Access, City View (High Floor)

City view

Premier Room, 1 King Bed, Business Lounge Access, City View (High Floor)

Highlights

Air conditioning
Executive Lounge
LCD TV
Sofa bed - twin
Premium bedding
Rainfall showerhead
Hairdryer
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Ocean View

Superior Room, 2 Single Beds, Ocean View | Beach/ocean view

Superior Room, 2 Single Beds, Ocean View

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Bidet
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Beach/ocean view

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
LCD TV
Sofa bed - twin
Blackout curtains
Premium bedding
Bidet
Rainfall showerhead
Hairdryer
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Business Lounge Access, Ocean View (High Floor)

Beach/ocean view

Premier Room, 1 King Bed, Business Lounge Access, Ocean View (High Floor)

Highlights

Air conditioning
Executive Lounge
LCD TV
Sofa bed - twin
Premium bedding
Rainfall showerhead
Hairdryer
Bathrobes
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

City view

Superior Room, 2 Single Beds, City View

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Bidet
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
LCD TV
Sofa bed - twin
Blackout curtains
Premium bedding
Bidet
Rainfall showerhead
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access, Ocean View

Executive Suite, 1 King Bed, Business Lounge Access, Ocean View

Executive Suite, 1 King Bed, Business Lounge Access, Ocean View

Highlights

Separate sitting area
Air conditioning
Executive Lounge
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
Hairdryer
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access, City View

Executive Suite, 1 King Bed, Business Lounge Access, City View

Executive Suite, 1 King Bed, Business Lounge Access, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Business Lounge Access, City View (High Floor)

Beach/ocean view

Premier Room, 2 Single Beds, Business Lounge Access, City View (High Floor)

Highlights

Air conditioning
Executive Lounge
LCD TV
Blackout curtains
Premium bedding
Bidet
Rainfall showerhead
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby

Ramada Plaza by Wyndham Palm Grove

Pool
Hot tub
Spa
Parking included
3.9 out of 5, Good, (615)
The price is NZ$291
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Ramada Plaza by Wyndham Palm Grove

About the area

Mumbai

Novotel Mumbai Juhu Beach Hotel puts you in the heart of Mumbai, connected to a shopping centre and within a 20-minute stroll of Juhu Beach and ISKCON Temple. Highlights at this luxury resort include 6 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the steam room. The coffee shop, The Square, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Gadda Da Vida is the resort's own cocktail bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the on-site nightclub, gym and sauna. 75885 square feet (7050 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available daily between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and litter trays. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this Juhu resort, you'll be 2.7 km (1.7 mi) from Mount Carmel Church and 2.9 km (1.8 mi) from Versova Beach.
View more Resorts in MumbaiOpens in a new window

What's nearby

  • Juhu Beach - 3 min walk - 0.3 km
  • ISKCON Temple - 9 min walk - 0.8 km
  • Andheri Sports Complex - 4 min drive - 3.4 km
  • Bombay Convention & Exhibition Centre - 8 min drive - 7.7 km
  • Versova Beach - 11 min drive - 3.0 km

Getting around

  • D.N. Nagar Station - 4 min drive
  • Lower Oshiwara Station - 5 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 23 min drive

Restaurants

  • ‪The Terrace - ‬4 min walk
  • ‪Tanatan - ‬2 min walk
  • ‪R'Adda - ‬2 min walk
  • ‪The Conservatory - ‬3 min walk
  • ‪The Studs Sports Bar and Grill - ‬3 min walk

About this property

Novotel Mumbai Juhu Beach Hotel

Ocean-view resort with a poolside bar, near ISKCON Temple
Novotel Mumbai Juhu Beach Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this resort measures 75885 square feet (7050 square metres) and includes a conference centre. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Novotel Mumbai Juhu Beach Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mumbai resort.

  • 1 building
  • 204 guestrooms or units
  • 7 levels
  • 6 dining venues
  • Conference rooms
  • 75885 sq ft of conference space
  • 7050 sq. m of conference space
  • Built in 2009
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Novotel Mumbai Juhu Beach Hotel offers 204 accommodations with DVD players and minibars. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Mumbai resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: INR 1,299 per person
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bageecha
  • Gadda Da Vida
  • Sampan
  • The Square

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (75,885 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 1899 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls, an off-lead area and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 1299 per person
  • Airport shuttle fee: INR 2000 per person
  • Pet fee: INR 1899 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: INR 2000.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel Hotel Mumbai Juhu Beach
Novotel Mumbai Juhu Beach
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)
Novotel Mumbai Juhu Beach Hotel
Novotel Mumbai Juhu Beach Resort
Novotel Mumbai Juhu Resort
Novotel Mumbai Juhu Beach
Novotel Mumbai Juhu Mumbai
Novotel Mumbai Juhu Beach Hotel Resort
Novotel Mumbai Juhu Beach Hotel Mumbai
Novotel Mumbai Juhu Beach Hotel Resort Mumbai

Frequently asked questions

What is the cancellation policy at Novotel Mumbai Juhu Beach Hotel?

Novotel Mumbai Juhu Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Mumbai Juhu Beach Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Mumbai Juhu Beach Hotel on 13 Dec 2024 start from NZ$313.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Mumbai Juhu Beach Hotel?

Yep, Novotel Mumbai Juhu Beach Hotel has a free self car park and free valet parking.

Are there any beaches close to Novotel Mumbai Juhu Beach Hotel?

Yep, Novotel Mumbai Juhu Beach Hotel is a short 3-minute walk from Juhu Beach.

Is there a spa on site at Novotel Mumbai Juhu Beach Hotel?

Yep, there is an onsite spa at Novotel Mumbai Juhu Beach Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Novotel Mumbai Juhu Beach Hotel have a pool?

Novotel Mumbai Juhu Beach Hotel has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Novotel Mumbai Juhu Beach Hotel?

Novotel Mumbai Juhu Beach Hotel features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Novotel Mumbai Juhu Beach Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Novotel Mumbai Juhu Beach Hotel.

Is Novotel Mumbai Juhu Beach Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Novotel Mumbai Juhu Beach Hotel is a hit with families.

Does Novotel Mumbai Juhu Beach Hotel serve breakfast?

Sure does, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Mumbai Juhu Beach Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Mumbai Juhu Beach Hotel?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Mumbai Juhu Beach Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Mumbai Juhu Beach Hotel?

Cats and dogs are welcome at Novotel Mumbai Juhu Beach Hotel, with dog exercise areas, food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Novotel Mumbai Juhu Beach Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 806 reviews" "
Rating 8 - Good. 242 out of 806 reviews" "
Rating 6 - Okay. 179 out of 806 reviews" "
Rating 4 - Poor. 106 out of 806 reviews" "
Rating 2 - Terrible. 81 out of 806 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darshak

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable stay in Mumbai
Stayed 3 nights in Aug 2024

8/10 Good

Amit

Stayed 3 nights in Aug 2024

6/10 Okay

Tushar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

Reha

Disliked: Cleanliness, amenities, property conditions & facilities
The room was noisy and was dirty when I checked in. I requested to be moved to a higher floor or be upgraded, but both could not be done. The staff at the buffet breakfast and the gym were helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

GAGANBIR SINGH

Stayed 1 night in Jun 2024

2/10 Terrible

Lynette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All desk staff are so rude and un helpful. Cleaner staff amazing and friendly.. Maybe management should swap staff roles, it would be a massive improvement!
Stayed 12 nights in Jun 2024

10/10 Excellent

J V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Rayhan

Stayed 3 nights in May 2024

8/10 Good

Sharmil

Liked: Cleanliness
Overall a decent property. Right on the beach.
Stayed 6 nights in Apr 2024

2/10 Terrible

Rohit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole of 4th floor smells of damp. you can see staines all over the carpet. very bad smell due to damp. can see painting coming off the walls. this is a max 3 star property.
Stayed 7 nights in Mar 2024

10/10 Excellent

JAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant
"Staying at the hotel was an absolute delight. From the moment we stepped into our room, we were enveloped in a sense of comfort and relaxation. The bed was incredibly cozy, the amenities were luxurious, and the atmosphere was serene. The attention to detail in ensuring our comfort was evident throughout our stay. The staff were exceptionally attentive and went above and beyond to cater to our needs. Overall, our experience at the hotel was nothing short of perfect, and we can't wait to return for another relaxing getaway."
Stayed 2 nights in Mar 2024

8/10 Good

Prashant

Stayed 2 nights in Feb 2024

8/10 Good

ateendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt exclusive, right next to beach, overall vibe was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a great stay here for one night following my flight out. The food and dessert table was incredible, the staff was very friendly and helpful, and the shuttle to the airport was easy and at a great value. Highly recommended!
Stayed 1 night in Feb 2024

10/10 Excellent

Shaneabbas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and very friendly front desk
Stayed 6 nights in Feb 2024

6/10 Okay

KHILNA

Travelled with family and small children
It could have been better, we stayed as a family and unfortunately the staff whether it was the front desk or room service was really lagging behind. I personally feel the standards have dropped since the last time I was there, either the hotel is understaffed or they’re not well trained and efficient. Every little thing that we required in the room would come after almost 7-8 calls persistently made to the room service or front desk. Hotel management can definitely do better.
Stayed 6 nights in Feb 2024

8/10 Good

Kinjal, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Feb 2024

8/10 Good

Jenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and friendly staff..
Stayed 2 nights in Feb 2024

4/10 Poor

jignesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not maintained. The soap dispensers in the reception washroom are broken and only 1 works. The room cupboard doors are fragile and hanging on the hinges. The duvet covers are torn and on complianing got another one which was also torn.
Stayed 2 nights in Feb 2024

2/10 Terrible

Aasiya

Travelled with partner
The Staff at the Restaurant were Courteous and helpful. Front Desk was Disaster and Rude. I even complained GM Vishal Gupta no use. Very Disappointed.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ritu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Dipti

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

Gul, SAVANNAH

Stayed 9 nights in Jan 2024

2/10 Terrible

Hassanali

Disliked: Staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024