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Novotel Mumbai Juhu Beach Hotel

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for Novotel Mumbai Juhu Beach Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
6 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Executive Suite, 1 King Bed, Club lounge access, City View
Superior Room, 2 Single Beds, Ocean View | Beach/ocean view

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Breakfast available
  • Laundry
  • Free WiFi
The current price is NZ$224
includes taxes & fees
10 May - 11 May

Explore the area

Map
Balraj Sahani Marg, Juhu Beach, Mumbai, Maharashtra, 400049
  • Juhu Beach
    ‪3 min walk‬
  • ISKCON Temple
    ‪9 min walk‬
  • Versova Beach
    ‪11 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Club lounge access, City View (High Floor)

City view

Premier Room, 1 King Bed, Club lounge access, City View (High Floor)

Highlights

Air conditioning
Executive Lounge
LCD TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Ocean View

Superior Room, 2 Single Beds, Ocean View | Beach/ocean view

Superior Room, 2 Single Beds, Ocean View

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Bidet
  • Ocean view
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

Premier Suite, 1 King Bed, Club lounge access, Ocean View

Highlights

Air conditioning
LCD TV
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Beach/ocean view

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
LCD TV
Premium bedding
Sofa bed - twin
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • Ocean view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Club lounge access, Ocean View (High Floor)

Beach/ocean view

Premier Room, 1 King Bed, Club lounge access, Ocean View (High Floor)

Highlights

Air conditioning
Executive Lounge
LCD TV
Sofa bed
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Ocean view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

City view

Superior Room, 2 Single Beds, City View

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Bidet
  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
LCD TV
Premium bedding
Sofa bed - twin
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access, Ocean View

Executive Suite, 1 King Bed, Club lounge access, Ocean View

Executive Suite, 1 King Bed, Club lounge access, Ocean View

Highlights

Separate sitting area
Air conditioning
Executive Lounge
LCD TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access, City View

Executive Suite, 1 King Bed, Club lounge access, City View

Executive Suite, 1 King Bed, Club lounge access, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Fridge
LCD TV
Premium bedding
Separate bedroom
  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Club lounge access, City View (High Floor)

Beach/ocean view

Premier Room, 2 Single Beds, Club lounge access, City View (High Floor)

Highlights

Air conditioning
Executive Lounge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Mumbai

Novotel Mumbai Juhu Beach Hotel puts you in the heart of Mumbai, connected to a shopping centre and within a 20-minute stroll of Juhu Beach and ISKCON Temple. Highlights at this luxury resort include 6 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the steam room. The coffee shop, The Square, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Gadda Da Vida is the resort's own cocktail bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the on-site nightclub, gym and sauna. 75885 square feet (7050 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available daily between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and litter trays. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this Juhu resort, you'll be 2.7 km (1.7 mi) from Mount Carmel Church and 2.9 km (1.8 mi) from Versova Beach.
View more Resorts in MumbaiOpens in a new window

What's nearby

  • Juhu Beach - 3 min walk - 0.3 km
  • ISKCON Temple - 9 min walk - 0.8 km
  • Andheri Sports Complex - 4 min drive - 3.4 km
  • Bombay Convention & Exhibition Centre - 8 min drive - 7.7 km
  • Versova Beach - 11 min drive - 3.0 km

Getting around

  • D.N. Nagar Station - 4 min drive
  • Lower Oshiwara Station - 5 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 23 min drive

Restaurants

  • ‪The Terrace - ‬4 min walk
  • ‪Tanatan - ‬2 min walk
  • ‪R'Adda - ‬2 min walk
  • ‪The Conservatory - ‬3 min walk
  • ‪The Studs Sports Bar and Grill - ‬3 min walk

About this property

Novotel Mumbai Juhu Beach Hotel

Luxury resort on the beach, with outdoor pool
Novotel Mumbai Juhu Beach Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this resort measures 75885 square feet (7050 square metres) and includes a conference centre. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Novotel Mumbai Juhu Beach Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mumbai resort.

  • 1 building
  • 204 guestrooms or units
  • 7 levels
  • 6 dining venues
  • Conference rooms
  • 75885 sq ft of conference space
  • 7050 sq. m of conference space
  • Built in 2009
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Novotel Mumbai Juhu Beach Hotel offers 204 accommodations with DVD players and minibars. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Mumbai resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hindi

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Ramada Plaza by Wyndham Palm Grove

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  • Parking included
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The price is NZ$201
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: INR 1,399 per person
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bageecha
  • Gadda Da Vida
  • Sampan
  • The Square

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (75,885 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 April to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: INR 1899 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls, an off-lead area and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 1399 per person
  • Airport shuttle fee: INR 2000 per person
  • Pet fee: INR 1899 per pet, per night
  • Service animals are exempt from fees
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel Hotel Mumbai Juhu Beach
Novotel Mumbai Juhu Beach
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)
Novotel Mumbai Juhu Beach Hotel
Novotel Mumbai Juhu Beach Resort
Novotel Mumbai Juhu Resort
Novotel Mumbai Juhu Beach
Novotel Mumbai Juhu Mumbai
Novotel Mumbai Juhu Beach Hotel Resort
Novotel Mumbai Juhu Beach Hotel Mumbai
Novotel Mumbai Juhu Beach Hotel Resort Mumbai

Frequently asked questions

What is the cancellation policy at Novotel Mumbai Juhu Beach Hotel?

Novotel Mumbai Juhu Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Mumbai Juhu Beach Hotel?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Mumbai Juhu Beach Hotel on 10 May 2025 start from NZ$224.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Mumbai Juhu Beach Hotel?

Yep, Novotel Mumbai Juhu Beach Hotel has a free self car park and free valet parking.

Are there any beaches close to Novotel Mumbai Juhu Beach Hotel?

Yep, Novotel Mumbai Juhu Beach Hotel is a short 3-minute walk from Juhu Beach.

Is there a spa on site at Novotel Mumbai Juhu Beach Hotel?

Yep, there is an onsite spa at Novotel Mumbai Juhu Beach Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Novotel Mumbai Juhu Beach Hotel have a pool?

Novotel Mumbai Juhu Beach Hotel has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Novotel Mumbai Juhu Beach Hotel?

Novotel Mumbai Juhu Beach Hotel features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Novotel Mumbai Juhu Beach Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Novotel Mumbai Juhu Beach Hotel.

Is Novotel Mumbai Juhu Beach Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Novotel Mumbai Juhu Beach Hotel is a hit with families.

Does Novotel Mumbai Juhu Beach Hotel serve breakfast?

Sure does, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Mumbai Juhu Beach Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Mumbai Juhu Beach Hotel?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Mumbai Juhu Beach Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Mumbai Juhu Beach Hotel?

Cats and dogs are welcome at Novotel Mumbai Juhu Beach Hotel, with dog exercise areas, food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Novotel Mumbai Juhu Beach Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 219 out of 868 reviews
Rating 8 - Good. 254 out of 868 reviews
Rating 6 - Okay. 190 out of 868 reviews
Rating 4 - Poor. 117 out of 868 reviews
Rating 2 - Terrible. 88 out of 868 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

chetan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is one of my favorite area in Bombay, and this Hotel is a perfect way of enjoying your weekends. I would come again for sure the staff and restaurants are excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Brian

Stayed 2 nights in Dec 2024

4/10 Poor

Alay

Stayed 4 nights in Jan 2025

10/10 Excellent

ROOPA

Stayed 2 nights in Jan 2025

2/10 Terrible

Mala

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The service was really poor, I had to fight for the ocean view room after paying extra for it. I was told that the hotel location is diagonal and only 1 room has the full ocean view from their room. That’s unfair as they have flagged lots of rooms as ocean view and get customers to pay more for them when their is hardly any view. In my case I had to tilt my head from the corner of my window that’s when I could see a little bit of ocean and they kept telling me that it is an ocean view room. It was very unfair. Additionally this hotel wasn’t 5 star by any means. I will never book this hotel again.
Stayed 5 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
All in all we were happy with our stay. The room was well equipped and comfortable. My main problem was that they took a 15,000.00rp payment as security from my credit card and don’t refund it for 3-4 weeks. Normal practice would be to just place a hold on the credit card.
Stayed 5 nights in Dec 2024

6/10 Okay

Cleto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service is average.
Stayed 2 nights in Jan 2025

6/10 Okay

SUNIL

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Gopal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Vasima

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend anyone to stay here. The area is dirty and so is the hotel. The reception staff were unhelpful and have very clear problems with communication and decent customer service. I encountered several issues. Check in took almost two hours. They tried to charge my sister city tax even though she had already paid this on her booking. Our bedroom had scaffolding right outside and we were only moved once I complained. Bed sheets were dusty and the rooms had a smell. Very disappointed with my stay.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Khushboo

Stayed 3 nights in Dec 2024

10/10 Excellent

alakesh

Stayed 2 nights in Dec 2024

4/10 Poor

Sanjay

Disliked: Cleanliness
Bar service was poor. Staff not very attentitive. Cleanliness / state of rooms not very clean. For the money paid and star rating of the hotel, would prefere another property next time
Stayed 3 nights in Dec 2024

4/10 Poor

Surendra

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing & dirty
Disappointing. We had high hopes for this hotel as we were staying for a friend's wedding. Check-in was slow despite a number of staff being on the desk. When asking if we could speed up check-in as we were attending a wedding, we were asked to join a different queue. Eventually the woman managing wedding check-in agreed to check us in. Bags were meant to be brought to the room. We waited but eventually got the bags ourselves. Dirty! The hotel floors and rooms were dirty. They had not been vacuumed properly if at all, and the sheets had blood stains on them (noticed late at night) Gross. I did not feel like the hotel was taken care of. Rooms are dated. Hotel is also dated and needs refurb. Peeling paint etc. We enjoyed the wedding as was catered by outside caterers. Overall, I would not stay here again in its current state.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay thanks
Stayed 3 nights in Nov 2024

6/10 Okay

Rahim

Travelled with family
Liked: Cleanliness, staff & service
Staff was great. Property is old. Lot of noise due to repairs they were doing at property
Stayed 3 nights in Nov 2024

4/10 Poor

EURASIA, MUMBAI

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible visit do not come here
Service was terrible it took them 2 hours just to send a their address to be written on a paper. We asked for coffee mugs every evening and it took them over an hour to get us coffee mugs and plates to us. Lastly, the bed sheets were absolutely filthy with huge red marks on them! Not worth paying for this hotel considering how expensive the stay was just for 4 days terrible service overall 4/10 service
Dirty bed covers
Stained bed covers
Expect us to pay so much for a stay at their hotel and they give us this?
Terrible i don’t recommend staying here
Stayed 3 nights in Nov 2024

2/10 Terrible

Darshak

Stayed 2 nights in Oct 2024

4/10 Poor

Ashwini

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

shah

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Giovanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Novotel Mumbai Juhu Beach has an impressive room service menu; it would be even better if they could have provided what we ordered. Just "not available" was the disappointing answer to the items we chose. Reception staff were helpful; Diego the front of house valet was the most exceptional member of staff we met. Super-helpful, kind with a wonderful demeanour. He is an asset to the hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Rajesh

Disliked: Staff & service
Novatel Juhu Beach
On arrival, our check in was prompt. The bedroom did not have a remote for the T.V called the reception, they said an engineer will come to our room. 15 minutes later, the engineer arrived and said he will get a remote and walked away. 20 minutes he came back with a broken remote. He then went away again and said he will get another remote. He did not return.. I called the reception and they said the engineer will be back in 5 minutes. Guess what? No engineer. Eventually fuming i went down to the reception desk and asked what is the problem, it has been one and half hours since I asked for a remote! The receptionist had no credible answer. I asked for the manager on duty. They said he was busy. Eventually one staff called the manager, explained what had happened. I was then asked to return to my room, where yhe manager will meet me. 10 minutes later the manager indeed arrived, with a new remote and full of apologies. Later in the evening, I requested 2 bath towels. After 45 minutes and three calls to the reception, one bath towel is delivered. Eventually after 10 minutes, I receive two bath towels. Finally, following morning, just before checking out, our room safe doesn't open. Anyway that was sorted swiftly. In general very disappointed ...
Stayed 1 night in Oct 2024