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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping centre in Melbourne with a fitness centre

Photo gallery for Novotel Melbourne on Collins

Exterior
Bar (on property)
Indoor pool
Indoor pool
Junior Suite, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
The current price is NZ$210
includes taxes & fees
4 May - 5 May

Explore the area

Map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪8 min walk‬
  • Crown Casino
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Heating
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Melbourne

Novotel Melbourne on Collins places you in the centre of Melbourne,connected to a shopping centre and within a short 5-minute stroll of popular places like Collins Street and Bourke Street Mall. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Lane Restaurant, serves local cuisine and is open for breakfast, brunch, lunch and dinner. 7018 square feet (652 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this Melbourne Central Business District hotel include Melbourne Central and SEA LIFE Melbourne.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 8 min walk - 0.7 km
  • Queen Victoria Market - 16 min walk - 1.4 km
  • Crown Casino - 17 min walk - 1.5 km

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel connected to a shopping centre in Melbourne with a fitness centre
Novotel Melbourne on Collins offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 7018 square feet (652 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available.

This Melbourne hotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 9 levels
  • 7018 sq ft of conference space
  • 652 sq. m of conference space
  • Built in 1992
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Melbourne on Collins offers 380 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 38 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults and AUD 0 to 38 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Novotel Melbourne on Collins?

Novotel Melbourne on Collins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Melbourne on Collins?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 4 May 2025 start from NZ$210.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Melbourne on Collins?

Yep, Novotel Melbourne on Collins has covered valet parking for AUD 64 per day.

Are there any beaches close to Novotel Melbourne on Collins?

The closest beach to Novotel Melbourne on Collins is St Kilda Beach (6 km).

Does Novotel Melbourne on Collins have a pool?

Yep, and guests love it! Novotel Melbourne on Collins has an indoor pool. The pool is open 6 AM to 10 PM.

Is Novotel Melbourne on Collins family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Novotel Melbourne on Collins is a hit with families.

Does Novotel Melbourne on Collins serve breakfast?

Yep, buffet brekkie is on offer weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Melbourne on Collins?

No, Novotel Melbourne on Collins does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Melbourne on Collins?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from July 31 until September 30.

What time are check-in & check-out at Novotel Melbourne on Collins?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Melbourne on Collins?

No, only service animals are allowed.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1010 reviews
Rating 8 - Good. 331 out of 1010 reviews
Rating 6 - Okay. 133 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Jan 2025

6/10 Okay

Karina

Travelled with group
Liked: Cleanliness, staff & service
Pro's: Central, nice staff, value for money, comfortable rooms, lovely cleaners, average gym, asked for late checkout and got 12pm which was great, looked after our bags after we checked out until we had to get to airport Cons: 1 lift broken, fire alarm went off - was a fault but nobody cleared this fact up over the speaker so nobody knew what was going on, gym needs to be cleaned - dusty, not regularly wiped - unhygienic, couldn't get thru to room service one night, gave up after 4x calls and 1x to reception Overall a good stay
Stayed 5 nights in Apr 2025

6/10 Okay

Rajkumar

Liked: Cleanliness
Still staff service needs to be improved.
Stayed 4 nights in Apr 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service
Great location-transport and shops. Lift issues was only negative
Stayed 5 nights in Apr 2025

4/10 Poor

Umit

Disliked: Cleanliness, property conditions & facilities
Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all
Stayed 3 nights in Apr 2025

8/10 Good

Kristin

Travelled with family
Liked: Amenities
This property is in a great location. It was a bit noisy with maintenance works going on
Stayed 2 nights in Apr 2025

6/10 Okay

Sravya

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing . The hotel itself looked dull and the corridors were not vaccumed enough. Room was neat and clean but the service lacked effort. Dirty dining plates lying around and unattended to , on corridors. Not very impressed.
Stayed 4 nights in Apr 2025

6/10 Okay

Pat

Travelled with partner
Liked: Staff & service
One of the lobby lifts was out of service. When we arrived at our room, there was a meal try outside our door from a previous guest. When we left the next day it was still there. On Saturday at about 08:00 construction work on the building centre started with accompanying noise. Other than that, OK.
Stayed 1 night in Apr 2025

8/10 Good

Robert Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and loved the position. So easy to get to places, lots of eateries and shopping.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location
Stayed 3 nights in Mar 2025

8/10 Good

Stefanie

Business traveller
Liked: Staff & service, amenities
Staff were brilliant, very attentive and smooth check in process. Property is dated but comfy.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disappointed in room size and volume of AC in the room kept me awake. Not having mains plugs both side of the bed meant I had to sleep on wrong side as my CPAP machine didn’t have power on the right side for me. Broken reading lamp and hard towels. Overall 6/10.
Stayed 1 night in Mar 2025

8/10 Good

Domenic

Liked: Cleanliness, staff & service
Location is perfect
Stayed 2 nights in Feb 2025

6/10 Okay

John

The property is dated, and needs a make over, but very close to city center
Stayed 6 nights in Feb 2025

10/10 Excellent

brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Great staff. Great service. Great breakfast
Stayed 5 nights in Feb 2025

8/10 Good

Tania

Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, top location, fast lift, friendly staff, great breakfast buffet.
Stayed 6 nights in Feb 2025

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Reilly Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Feb 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Novotel on Collins is brilliantly located and reasonably priced with accommodating, friendly staff. The rooms are pleasant enough, and the lifts are fast. Ideal when you’re not spending a lot of time in you room and just need somewhere to shower and sleep.
Stayed 1 night in Jan 2025

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old property. Dirty and staff couldn’t care less. Lots of building works noise as well. Would not recommend was extremely disappointed.
Stayed 1 night in Jan 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Enjoyed it there and the pool was always busy! Staff were not helpful or friendly at all!
Stayed 5 nights in Jan 2025

6/10 Okay

Jesse

Business traveller
Liked: Cleanliness
Property was tired but in generally functioned well. Pool area was very rundown. Was disappointed it was difficult to get hold of reception on the phone and after trying to call I had to go down to reception to order my car from the valet. Despite trying to get hold of reception for 30mins, I had to wait another 30 minutes to get my vehicle.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shania

Stayed 1 night in Dec 2024