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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping centre in Melbourne with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Melbourne on Collins

Exterior
Bar (on property)
Indoor pool
Junior Suite, 1 King Bed
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking available

Explore the area

Map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    1 min walk
  • Regent Theatre
    3 min walk
  • Fed Square
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    30 min drive

Room options

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Living room

Family Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Melbourne

Novotel Melbourne on Collins places you in the centre of Melbourne,connected to a shopping centre and within a short 5-minute stroll of popular places like Collins Street and Bourke Street Mall. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Lane Restaurant, serves local cuisine and is open for breakfast, brunch, lunch and dinner. 7018 square feet (652 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this Melbourne Central Business District hotel include Melbourne Central and SEA LIFE Melbourne.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 8 min walk - 0.7 km
  • Crown Casino - 17 min walk - 1.5 km
  • Marvel Stadium - 4 min drive - 2.7 km

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel connected to a shopping centre in Melbourne with a fitness centre
Novotel Melbourne on Collins offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 7018 square feet (652 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available.

  • 1 building
  • 380 guestrooms or units
  • 9 levels
  • 7018 sq ft of conference space
  • 652 sq. m of conference space
  • Built in 1992
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Melbourne on Collins offers 380 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 38 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults and AUD 0 to 38 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Novotel Melbourne on Collins?

Novotel Melbourne on Collins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Melbourne on Collins?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 24 Dec 2024 start from NZ$212.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Melbourne on Collins?

Yep, Novotel Melbourne on Collins has covered valet parking for AUD 64 per day.

Are there any beaches close to Novotel Melbourne on Collins?

The closest beach to Novotel Melbourne on Collins is St Kilda Beach (6 km).

Does Novotel Melbourne on Collins have a pool?

Yep, and guests love it! Novotel Melbourne on Collins has an indoor pool. The pool is open 6 AM to 10 PM.

Is Novotel Melbourne on Collins family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Novotel Melbourne on Collins is a hit with families.

Does Novotel Melbourne on Collins serve breakfast?

Yep, buffet brekkie is on offer weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Melbourne on Collins?

No, Novotel Melbourne on Collins does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Melbourne on Collins?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from July 31 until September 30.

What time are check-in & check-out at Novotel Melbourne on Collins?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Melbourne on Collins?

No, only service animals are allowed.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bree

Stayed 4 nights in Oct 2024

6/10 Okay

Kerry

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cellina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A quiet stay with standard service. Concierge on Saturday afternoon was brilliant. We weren’t made aware of the major renovations occurring. Room had an internal window that looked out over the renovations and into the pool and gym. Because of this the privacy was lacking in our room and public spaces. Stayed in a family suite. The second ‘bedroom’ was small and the door wouldn’t stay shut as the strike plate was missing. The bathroom door couldn’t be locked, it was sticky. Beds were suitably comfortable. Overall a decent stay for the night even if it was quite pricey. Would consider alternatives and weigh up the options of booking again.
Stayed 1 night in Nov 2024

8/10 Good

penny

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Anthea

Stayed 2 nights in Oct 2024

4/10 Poor

Anthea

Stayed 2 nights in Oct 2024

8/10 Good

Paula

Travelled with partner
Excellent location- close to everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Service was fantastic especially the restaurant staff
Stayed 1 night in Oct 2024

10/10 Excellent

Phil

Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay. Close to everything and wonderful warm pool and spa. Close to Southern Cross station and Bourke st mall.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best accommodation and staff you could ask for
Stayed 1 night in Oct 2024

6/10 Okay

Angie

Business traveller, Travelled with partner
Disliked: Staff & service
A nice hotel, however staff were not very welcoming, they were quite busy. There was no milk in the fridge for a cup of tea or coffee. Room was quite good and clean. Expensive price for the lack of service
Stayed 1 night in Oct 2024

8/10 Good

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hospitality from all staff was amazing everyone was attentive and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely big room but the outlook was over the centre of the building. Would have preferred an outside view. There was an annoying noise which I think related to the lifts. Room felt a bit dated and there needed to be some lights on nightstands. Location was great but there was a sewer smell in the area which permeated through the entrance lifts which wasn’t pleasant. Breakfast was very good. Staff were all helpful and friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Renee

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay
Stayed 1 night in Sep 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor Pool is good
Stayed 1 night in Aug 2024

8/10 Good

Gensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good price
Very convenient location in the heart of Melbourne CBD. The building itself shows some wear and tear after decades of operation, some minor renovation or rejuvenating would make this hotel much nicer. The parking was extremely tight for Toyota landcruiser.
Stayed 1 night in Sep 2024

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay - we found the staff to be so incredibly accommodating with the kids. We will definitely be back
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
OK centrally located very close to all transport trams trains go anywhere in Vic from the front door.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
It was great
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiemce
Stayed 2 nights in Aug 2024