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Grey Street Hotel

3.5 star property
Hotel with a full-service spa, a quick walk to Castle Keep
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grey Street Hotel

Exterior
Deluxe Twin Room
Junior Suite
Daily full breakfast (GBP 15 per person)
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Newcastle-upon-Tyne Theatre Royal
    3 min walk
  • Castle Keep
    3 min walk
  • Eldon Square Shopping Centre
    5 min walk
  • Newcastle (NCL-Newcastle Intl.)
    14 min drive

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Maldron Hotel Newcastle
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1009)
The price is NZ$385
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

Grey Street Hotel puts you in the heart of Newcastle-upon-Tyne, within just a 10-minute stroll of Castle Keep and Tyne Bridge. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. Business travelers can take advantage of 3 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available at weekends between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 3.5-property class Newcastle City Center hotel include Chinatown and Quayside.

What's nearby

  • Castle Keep - 3 min walk
  • Chinatown - 8 min walk
  • Quayside - 11 min walk
  • St. James' Park - 11 min walk
  • Gateshead Millennium Bridge - 13 min walk

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Hotel with a full-service spa, a quick walk to Castle Keep
Grey Street Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. The business-friendly Grey Street Hotel also features a terrace, coffee/tea in common area, and concierge services.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Grey Street Hotel?

Grey Street Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grey Street Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Grey Street Hotel on 10 Nov 2024 start from NZ$135.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grey Street Hotel?

The closest beach to Grey Street Hotel is Herd Sand (12.7 km).

Is there a spa on site at Grey Street Hotel?

Yep, there is an onsite spa at Grey Street Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Grey Street Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grey Street Hotel.

Does Grey Street Hotel serve breakfast?

You bet, our visitors are hooked on the full breakfast here! Offered at weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grey Street Hotel?

No, Grey Street Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grey Street Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grey Street Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grey Street Hotel?

Dogs are welcome at Grey Street Hotel, with food and water bowls on offer.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 991 reviews" "
Rating 8 - Good. 288 out of 991 reviews" "
Rating 6 - Okay. 82 out of 991 reviews" "
Rating 4 - Poor. 28 out of 991 reviews" "
Rating 2 - Terrible. 10 out of 991 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable room in the heart of the city. Very nice facilities. Great city neighborhood with excellent restaurants and bar areas.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Just fine
The hotel is in a great location but a bit worn and absolutely the worst water pressure in the shower. This may be because we were on the top floor but it was little more than a drip. The staff was hit or miss on friendliness.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night
Smooth check in (friendly), unique and beautiful room, comfortable bed
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, I received excellent service and would recommend this Hotel to any prospective Guests.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia, El Paso

Stayed 3 nights in Jul 2024

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
At most 3 stars. ‘Spa’ apparently means services like nails, not an actual spa. Felt short changed by that.
Stayed 1 night in Jul 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed for 2 nights for a city break. It was an excellent central location, staff were friendly and helpful at all times. We booked a junior suite and it was very modern and clean with a huge comfy bed. Breakfast was excellent with a good choice of both continental and cooked breakfast, we would definitely recommend the waffles. We would definitely stay here again and recommend it to family and friends.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gillian

Travelled with family
Room was amazing . Bed so comfortable and so clean
Stayed 1 night in Jul 2024

8/10 Good

Shawna

Stayed 1 night in Jun 2024

8/10 Good

Shawna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel is a great location & the staff are friendly. Wish the internet worked though. Wasn’t ever able to get it to work not once over a week long stay.
Stayed 4 nights in Jul 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel with super stylish rooms and very friendly staff. Within walking distance of Newcastle city center surrounded by lots of eateries and bars. Third stay here and it will not be my last.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation Stay
Only stayed for a night for our daughter’s graduation but will certainly stay again. Can’t fault the hotel or staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Donato

Business traveller
Stayed 1 night in Jun 2024

8/10 Good

Simon

Travelled with family
Ok
Stayed 1 night in Jun 2024

6/10 Okay

John, Elkridge

Nice hotel, but AC didn’t work
Stayed 1 night in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel
Fantastic hotel near to shops bars and restaurants. Room was super clean, bed lovely and comfortable and staff very efficient. Will def stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful
Extremely friendly and helpful staff. Went way above and beyond following a small booking/room allocation mixup (both parties error). Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

jackie

Business traveller
Disliked: Cleanliness, staff & service
Poor service
No towels in the room on arrival, when wanted to make a drink in the morning there were no teabags and the cups were dirty containers tea and teabags in them So no morning tea
Stayed 1 night in Jun 2024

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very central
We stayed for two nights and the hotel is lovely, very central and easy to access - noise on a Friday/Saturday night was negligible, definitely not as bad as you would expect for how central it is. Service was good and the bed was very comfortable. Only downside was the air-conditioning not working very well - it was ok as we could open the window but was not as cool as you would like it for a summer weekend. Other than that, we had a lovely stay and would recommend for a city visit.
Stayed 2 nights in Jun 2024