North Stradbroke Island Holiday Packages

There was no hot water and noise all night fridge wasn’t cold and the bathroom there was hair all though the shower so mostly like wouldn’t stay here again

The roof top dining area was the perfect spot to eat and enjoy the city views. The apartment had everything you could possibly need and want. Even if you wanted to stay in and cook you didn't need to bring a thing. It was all readily available. The only thing I would say that they could improve is letting you know exactly where the refuse room is on each floor. Just a simple diagram would suffice

Great location and everything seemed clean but the stench permuating from the bathroom was insane. I suspect there were complaints by the placement of the air freshners. It was so bad that at 4am I dismantled the S bend under the basin - blocked with some filthy hair and debris but I couldn't stand it any longer. Reception didn't seem to care so much even though it's hardly what you'd expect to be doing as a guest. Even though I was really nice about it and suggested a clean of all the drains I may as well have been talking about the weather.

I've stayed in other Ovolo hotels (with their signature and ever-tempting complimentary Candy Bar) and had come to expect high standards and was not disappointed. Staff were excellent - helpful, prompt, and engaging. The dining and lounge area was wonderfully styled and comfortable, with a good selection of meals. Lack of lunch options was a minor issue but less relevant as my trip was conference related, but worth noting. Would recommend and stay again.

Lovely room but dining options way below expectations. I am a ceoliac and unable to consume glutin yet there were no glutin-free options on your menus. Another point is (and this is a delicate matter) but your staff are almost exclusively foreigners whose ability to speak English is very limited. We found this most irritating.