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voco Gold Coast by IHG

4.5 star property
Luxury Gold Coast hotel connected to the convention centre, steps from SkyPoint Observation Deck

Photo gallery for voco Gold Coast by IHG

2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Exterior
Point of interest
Point of interest
Serves breakfast, lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
The current price is NZ$187
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Centro Surfers Paradise
    ‪7 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪9 min walk‬

Room options

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Junior Suite, 1 King Bed, Ocean View

Crowne Plaza Surfers Paradise by IHG

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1025)
The price is NZ$192
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Crowne Plaza Surfers Paradise by IHG

About the area

Gold Coast

Voco Gold Coast by IHG puts you in the heart of Gold Coast, connected to the convention centre and within a 20-minute stroll of SkyPoint Observation Deck and Surfers Paradise Beach. Highlights at this luxury hotel include 3 restaurants, 2 outdoor swimming pools and a bar/lounge. .The buffet restaurant, Waves Buffet Restaurant, is open for breakfast. Social House is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the gym and pool loungers. 9 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 4.5-property class Surfers Paradise hotel include Cavill Avenue and Chevron Renaissance.

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 6 min walk
  • Cavill Avenue - 8 min walk
  • Chevron Renaissance - 9 min walk
  • The Star Gold Coast - 4 min drive

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 23 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast by IHG

Luxury Gold Coast hotel connected to the convention centre, steps from SkyPoint Observation Deck
Voco Gold Coast by IHG offers its guests 2 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury voco Gold Coast by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 389 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 2011
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Gold Coast by IHG offers 389 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Frequently asked questions

What is the cancellation policy at voco Gold Coast by IHG?

Voco Gold Coast by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Gold Coast by IHG?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at voco Gold Coast by IHG on 9 Mar 2025 start from NZ$187.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Gold Coast by IHG?

Yep, voco Gold Coast by IHG has a self car park for AUD 25 per night. Onsite parking is limited.

Are there any beaches close to voco Gold Coast by IHG?

Yep, voco Gold Coast by IHG is a short 6-minute walk from Surfers Paradise Beach. Fun beach activities include scuba diving, waterskiing and windsurfing.

Does voco Gold Coast by IHG have a pool?

Voco Gold Coast by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes voco Gold Coast by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at voco Gold Coast by IHG.

Is voco Gold Coast by IHG family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that voco Gold Coast by IHG is a hit with families.

Does voco Gold Coast by IHG serve breakfast?

Yeah, our guests highly rate the buffet brekkie here! Served daily between 6:30 AM and 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at voco Gold Coast by IHG?

No, voco Gold Coast by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Gold Coast by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at voco Gold Coast by IHG?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at voco Gold Coast by IHG?

No, only service animals are allowed.

voco Gold Coast by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Place was beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, the hotel room was very quiet, the pools, spa and gym were excellent. Very happy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy access to tram right out the front. Easy walk to beach and into Surfers Paradise shopping precinct. Staff were friendly and helpful ungraded our room which was awesome had views to the ocean. Had meal at restaurant and breakfast daily all food was delicious. Would stay again definitely 5 stars. Thank you

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities
Very short walk into the heart of surfers, or one tram stop. Rooms are a bit dated but were clean and comfortable. The elevators are very dated. The lobby and restaurants are very nice. Easy parking at the door to check in with basement parking very handy.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and very friendly and helpful staff.
Stayed 5 nights in Jan 2025

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , staff and facilities were amazing. I would definitely recommend to friends and family.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, gorgeous view, clean and close to everything
Stayed 8 nights in Jan 2025

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything else it was amazing, but I was disappointed they didn’t have Robes and slippers.
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Fathima Rinoza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Jan 2025

8/10 Good

rusdi

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in middle of surfers paradise and close to amenities, beach, public transport. It has good fasility for guest.
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and modern, the bed was comfortable and the location and view were great.
Stayed 5 nights in Jan 2025

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Dec 2024

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Dec 2024

6/10 Okay

Aleisha

Travelled with family
Liked: Staff & service, amenities
There was mold on the air con vents throughout stay. Room smelled of bleach upon entry. No air flow to room. Air conditioner stopped working properly throughout stay. Located in a convenient area close to tram and cavill avenue.
Stayed 2 nights in Dec 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No sheets on the beds, doonah only.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

8/10 Good

Mikel

Travelled with family
Liked: Cleanliness, amenities
I liked how they provided a laundry bag, sanitary bag, a shower cap, hair dryer etc. But I would love it if there were a proper kitchen in all rooms not just a kettle and a fridge.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff and facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, the staff are so friendly and helpful. Will stay here again definitely.
Stayed 1 night in Dec 2024

10/10 Excellent

Darran

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

DAVINDER

Stayed 5 nights in Nov 2024