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Crowne Plaza Harrogate, an IHG Hotel

4.0 star property
Eco-certified Harrogate hotel in Harrogate City Centre with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Harrogate, an IHG Hotel

City view
Serves lunch and dinner
Exterior
Exterior
Point of interest

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
The price is NZ$144
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Kings Road, Harrogate, England, HG1 1XX
  • Harrogate Convention Centre
    1 min walk
  • Turkish Baths and Health Spa
    5 min walk
  • Royal Hall
    5 min walk
  • Leeds (LBA-Leeds Bradford)
    30 min drive

Room options

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Business Lounge Access (High Floor)

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

Premium Room, 2 Single Beds (High Floor)

Premium Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Super King, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed (Super King, High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Serves lunch and dinner

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Serves lunch and dinner

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Serves lunch and dinner

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Double Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Super King)

Serves lunch and dinner

Suite, 1 Bedroom, Business Lounge Access (Super King)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Serves lunch and dinner

Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Double Bed

View all photos for Premium Room, 1 King Bed (Super King)

Serves lunch and dinner

Premium Room, 1 King Bed (Super King)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 22.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Serves lunch and dinner

Premium Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Harrogate

Crowne Plaza Harrogate, an IHG Hotel puts you in the heart of Harrogate, steps from Harrogate Convention Centre and within a 10-minute stroll of Turkish Baths and Health Spa. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Springs Restaurant, serves British cuisine and is open for breakfast and dinner. Springs Bar is the hotel's own bar, serving drinks along with lunch and dinner. 6705 square feet (623 square metres) of event facilities include 6 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Harrogate City Centre hotel include RHS Garden Harlow Carr and Ripley Castle and Gardens.

What's nearby

  • Harrogate Convention Centre - 1 min walk - 0.2 km
  • Turkish Baths and Health Spa - 5 min walk - 0.5 km
  • Harrogate Theatre - 6 min walk - 0.6 km
  • RHS Garden Harlow Carr - 5 min drive - 3.8 km
  • Rudding Park Golf Course - 9 min drive - 6.7 km

Getting around

  • Harrogate Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 30 min drive

Restaurants

  • ‪Bean & Bud - ‬5 min walk
  • ‪Christies - ‬3 min walk
  • ‪Cold Bath Brewing Company - ‬2 min walk
  • ‪Carters Bar and Grill - ‬3 min walk
  • ‪Konak Meze - ‬4 min walk

About this property

Crowne Plaza Harrogate, an IHG Hotel

Eco-certified Harrogate hotel in Harrogate City Centre with a fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 6705 square feet (623 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the eco-certified Crowne Plaza Harrogate, an IHG Hotel. For a fee, parking is available.

This 4-star Harrogate hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 11 levels
  • 6705 sq ft of conference space
  • 623 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Harrogate, an IHG Hotel offers 214 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Springs Bar
  • Springs Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • 6,705 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 for adults and from GBP 6 for children
  • Self-parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harrogate Holiday Inn
Holiday Inn Harrogate
Holiday Inn Hotel Harrogate
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Holiday Inn Harrogate Hotel
Crowne Plaza Harrogate Hotel
Crowne Plaza Harrogate
Crowne Plaza Harrogate, An Ihg
Crowne Plaza Harrogate an IHG Hotel
Crowne Plaza Harrogate, an IHG Hotel Hotel
Crowne Plaza Harrogate, an IHG Hotel Harrogate
Crowne Plaza Harrogate, an IHG Hotel Hotel Harrogate

Frequently asked questions

What is the cancellation policy at Crowne Plaza Harrogate, an IHG Hotel?

Crowne Plaza Harrogate, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Harrogate, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Harrogate, an IHG Hotel on 8 Dec 2024 start from NZ$144.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Harrogate, an IHG Hotel?

Yep, Crowne Plaza Harrogate, an IHG Hotel has a self car park for GBP 12.00 per day.

Are there any beaches close to Crowne Plaza Harrogate, an IHG Hotel?

The closest beach to Crowne Plaza Harrogate, an IHG Hotel is Pebble Beach (17.5 km).

Is there a spa on site at Crowne Plaza Harrogate, an IHG Hotel?

No, there is no spa at this property. Turkish Baths and Health Spa is a short 5-minute walk away.

Is Crowne Plaza Harrogate, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Harrogate, an IHG Hotel is a hit with families.

Does Crowne Plaza Harrogate, an IHG Hotel serve breakfast?

Yep, our guests can't get enough of the English breakfast here! Available weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Harrogate, an IHG Hotel?

No, Crowne Plaza Harrogate, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Harrogate, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Harrogate, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Harrogate, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Harrogate, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1094 reviews" "
Rating 8 - Good. 283 out of 1094 reviews" "
Rating 6 - Okay. 60 out of 1094 reviews" "
Rating 4 - Poor. 24 out of 1094 reviews" "
Rating 2 - Terrible. 18 out of 1094 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Been to the Crowne Plaza before doesnt disappoint
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really nice the staff are brilliant and the breakfast was first class will definately be staying hete again
Stayed 2 nights in Aug 2024

10/10 Excellent

phillip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Harrogate town centre , shops bars and restaurants
Stayed 2 nights in Aug 2024

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay…lovely hotel and friendly staff especially our room housekeeper s they were brilliant! So helpful, professional and deserve some credit ..thank you ! Deb
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

William Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in would have been easier if advice had been given on finding underground car park. "We have a park with 150 spaces under the hotel" isn't enough, when the nearby parks are branded for the Conference Centre.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic - no frills
Hotel was located close to the centre of Harrogate so easy to walk to shops and restaurants. Parking was plentiful. Reception was fairly basic. The room, on the 5th floor, was very disappointing. It was small and cramped, the pillows were hard - like rolled up towels. The bathroom was functional - but nowhere to hang the hand towels, hot water in the basin was piping hot - the shower was luke warm. No face flannels. Lots of handwash, shampoo, conditioner and body lotion. I had to remake the bed as the bottom sheet was loose and crumpled and the duvet wasn’t in the cover properly. The tv only has terrestrial channels. You will need to take coat hangers if you’re staying for more than a couple of days. The staff throughout the hotel were friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Crowne Plaza, won’t be the last. Great staff and an excellent room.
Stayed 2 nights in Aug 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly and welcoming staff cant do enough to hekp you.breakfast was excellent .There was choice of continental or hot breakfast ,lots of choice.All you can eat buffet. Would definitely stay again 5 mins walk from centre so very convenient. The hotel has its own underground car park only downside was parking charge of £12 for 24 hours Hotel has air conditioning which is a plus for hot water.
Stayed 1 night in Aug 2024

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and approachable.
Stayed 4 nights in Aug 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night away with my sister. We had a twin room with a view. It was clean and comfortable. Staff were polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Near to amenities. Frusndky staff and very helpful. Amazing breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern hotel.
We had a nice room with a king size bed. The room was well appointed plenty of power points. Two negatives were that the pillows are a bit firm and there is a parking fee.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Enjoyable stay in lovely Harrogate
We had a two night break in a premium room. Everything about the stay was great. Central position to easily walk to shops and restaurants. Staff very helpful and friendly. Lovely breakfast. We were on the 9th floor, it was very quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to shops
Stayed 2 nights in Aug 2024

10/10 Excellent

Swarupsinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For one night only
Amazing trip from start to finish had lounge access which was great somewhere to enjoy drinks,nibbles TV and social interaction with others
Stayed 1 night in Aug 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very helpful and couldn’t do enough for you. Bar staff could be a lot better.
Stayed 2 nights in Aug 2024