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Mulia Resort

5.0 star property
Luxury resort on the beach, with 5 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mulia Resort

Sundeck
Signature Room, Lagoon Access (Mulia Signature Lagoon Access)
Lobby sitting area
Private beach, white sand, sun-loungers, beach umbrellas
Body treatments, hydrotherapy, body wraps, body scrubs, facials

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Gym
The price is NZ$704
includes taxes & fees
25 Jan - 26 Jan

Explore the area

Map
Jalan Raya Nusa Dua Selatan, Kawasan Sawangan, Nusa Dua, Bali, 80363
  • Pura Geger Beach
    ‪13 min walk‬
  • Geger Beach
    ‪14 min walk‬
  • Bali National Golf Club
    ‪15 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪23 min drive‬

Room options

View all photos for Royal Ocean Court Suite

Premium bedding, down duvets, minibar, in-room safe

Royal Ocean Court Suite

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
  • 83 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room (Mulia Grandeur)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (Mulia Grandeur)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Mulia Grandeur Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (Mulia Grandeur Deluxe)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Signature Room (Mulia Signature)

Premium bedding, down duvets, minibar, in-room safe

Signature Room (Mulia Signature)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Signature Ocean Court

Premium bedding, down duvets, minibar, in-room safe

Signature Ocean Court

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Royal Suite - 2 Single Beds & 1 Single Sofa Bed OR 1 King Bed & 1 Single Sofa Bed

Premium bedding, down duvets, minibar, in-room safe

Royal Suite - 2 Single Beds & 1 Single Sofa Bed OR 1 King Bed & 1 Single Sofa Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
  • 83 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Signature Room, Lagoon Access (Mulia Signature Lagoon Access)

Signature Room, Lagoon Access (Mulia Signature Lagoon Access)

Signature Room, Lagoon Access (Mulia Signature Lagoon Access)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

The Apurva Kempinski Bali

Pool
Spa
Kids pool
Waterslide
4.7 out of 5, Exceptional, (502)
The price is NZ$819
for 1 room
includes taxes & fees
1 Feb - 2 Feb
The Apurva Kempinski Bali

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at Mulia Resort. Within steps you'll find Bukit Peninsula and Pura Geger Beach within a 15-minute stroll. Highlights at this beachfront resort include 8 restaurants, 5 outdoor swimming pools and a private beach. .A day of pampering can include massages and body wraps along with Ayurvedic treatments and hydrotherapy. The restaurant, The Cafe, serves international cuisine and is open for breakfast, lunch and dinner. ZJ is the resort's own pub, serving drinks along with light fare. Enjoy the nightclub, free kids' club, gym and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Sawangan resort include Nusa Dua Beach and Waterbom Bali.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Geger Beach - 14 min walk
  • Bali National Golf Club - 15 min walk
  • Bali Collection Shopping Centre - 3 min drive
  • Bali Nusa Dua Theater - 6 min drive
  • Nusa Dua Beach - 8 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 23 min drive

Restaurants

  • ‪The Mulia - ‬12 min walk
  • ‪The Cafe - ‬8 min walk
  • ‪Izakaya by Oku - ‬2 min drive
  • ‪Kagu Ra Authentic Japanese Cuisine - ‬2 min drive
  • ‪Cliff Lounge - ‬18 min walk

About this property

Mulia Resort

Luxury resort on the beach, with 5 outdoor pools
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Mulia Resort for summer fun including 5 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a fitness centre, a rooftop terrace and a garden. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Nusa Dua resort.

  • 1 building
  • 526 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2012
  • Nightclub
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Mulia Resort offers 526 accommodations with MP3 docking stations and DVD players. Rooms open to balconies or patios. This individually furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 46-inch flat-screen televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Nusa Dua resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (IDR 60,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 507,000 for adults and IDR 320,000 for children
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Edogin
  • Soleil
  • TABLE8
  • The Cafe
  • ZJ

Things to do

  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Nightclub
  • Shopping
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mulia Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 507000 for adults and from IDR 320000 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: IDR 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mulia Nusa Dua
Mulia Resort
Mulia Resort Nusa Dua
The Mulia Bali/Nusa Dua
Mulia
Mulia Resort Bali/Nusa Dua

Frequently asked questions

What is the cancellation policy at Mulia Resort?

Mulia Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mulia Resort?

As of 18 Jan 2025, prices found for a 1-night stay for 2 adults at Mulia Resort on 25 Jan 2025 start from NZ$703.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mulia Resort?

Yep, Mulia Resort has a secured covered self car park for IDR 60000 per day.

Are there any beaches close to Mulia Resort?

Yep, Mulia Resort is a short 14-minute walk from Geger Beach.

Does Mulia Resort have a pool?

Mulia Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

Does Mulia Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mulia Resort?

Mulia Resort features a private beach, 5 outdoor pools and a nightclub. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Mulia Resort a romantic place to stay?

Beachfront dining and a private beach, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mulia Resort.

Is Mulia Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Mulia Resort is a hit with families.

Are there hot tubs in the rooms at Mulia Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Mulia Resort serve breakfast?

Sure does, buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mulia Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mulia Resort?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mulia Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mulia Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Mulia Resort?

There is a golf course next to Mulia Resort.

Mulia Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 926 reviews" "
Rating 8 - Good. 155 out of 926 reviews" "
Rating 6 - Okay. 55 out of 926 reviews" "
Rating 4 - Poor. 31 out of 926 reviews" "
Rating 2 - Terrible. 21 out of 926 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel pools and food were excellent..
Stayed 2 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Property conditions & facilities
Truly a 5 star hotel. Variety of restaurants, service is amazing, always with a smile and cannot do enough for you. A huge resort but very personalised. So many swimming pools and a lovely beach to go for a swim and long walks.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Yarra

Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime
Truly stunning property, whith the best breakfast I have ever encountered. Each and every restaurant is exceptional
Stayed 5 nights in Sep 2024

10/10 Excellent

Janak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained, beautiful & picturesque. Mulia resort has everything you would need for a nice, relaxing and an enjoyable holiday. The staff were amazing and we received a very warm welcome. We will definitely staying again there when we visit Bali!
Stayed 7 nights in Aug 2024

6/10 Okay

Harish

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
First time I stayed at this property a year ago was actually amazing. But this time when I decided to stay at the same property, the place was so unclean. The balcony outside my room was infested with red ants. The housekeeping entered the room in the evening when I did not call for any and shocked me because this is the first time I’m experiencing this. With valuables lying around the room, how can the housekeeping just enter the room. Really disappointed in the whole experience this time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Need motorbike parking
Stayed 2 nights in Aug 2024

8/10 Good

Nomathemba Joana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 days at The Mulia the property is located at Nusa Dua real nice area to stay in Bali. Rooms are spacious latest finishings deco is beautiful lots of amenities Breakfast was delicious with lots of variety Prices for lunch and dinner are quiet high but the food is delicious.. Loved the numerous pools the beach and Entertainment offered by the hotel Staff was reaponsive and helpful Down side is you have to pay at the spa for sauna steam room jacuzzi etc. this is offered free for hotel guests in most of the hotels i've stayed in. Otherwise this hotel is worth every penny
Stayed 5 nights in Aug 2024

10/10 Excellent

edgar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The mulia resort is very clean!
Stayed 5 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet, beautiful pools and restaurants, and friendly staff. I would return.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kym

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
How quiet it was and everything was pristine
Stayed 2 nights in Aug 2024

10/10 Excellent

Nino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options were absolutely amazing The staff go out of their way to help
Stayed 10 nights in Jul 2024

10/10 Excellent

Leeanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing!!! Service from all staff was exceptional. I would like to give a special thanks to a lovely young lady by the name of ITA who was waiting on us on the buffet. Her serve was absolutely superb!!! We will be back
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great, food fantastic, environment wonderful. One of the best places we’ve stayed in the world.
Stayed 7 nights in Jun 2024

4/10 Poor

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleepless nights at mulia
The facility was great but unfortunately the 3 worse sleeps we ever experienced during our holidays and we had in our bedroom,with the noise we had from above our bedroom.we were at room 2613-management came to witness the noise of chairs and tables dragging on and off but seems like not a big deal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Doulat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and such friendly staff. Everything was immaculately clean and rooms were gorgeous
Stayed 2 nights in Jun 2024

10/10 Excellent

SAMMATHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendly and helpful staffs ever!
Stayed 2 nights in Jun 2024

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So this review would have been one of 5 stars, However the fact that we booked a room and had the bait and switch done on us at check in was not appreciated. The front desk (check in staff) are quite dismissive and standoffish. When we question why the toom type we paid for and were sold was not provided ? They just said sorry we are busy this is what you get ! How is this acceptable, they just stayed quiet and didn’t do anything what’s so ever. That being said the pool is amazing and the pool and restaurant staff and excellent and went above and beyond to provide a high level of service. But when your check in process is horrible it puts a damper on everything
Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property had to be the best in all Bali. The each is clean and beautiful. The resort is unbelievable. The staff are all friendly and helpful. The breakfast buffet unbelievable. Soo much variety. The gym is huge. Full commercial gym. Best I’ve seen in a hotel. The pools are great Highly recommended
Stayed 5 nights in Jun 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Daxa

Liked: Cleanliness, property conditions & facilities, room comfort
When you pay you expect service with enthusiastic and hope they explain everything but check in was not very welcoming i think they were more interested in wedding party than every day customers. All staff look tired and they didn't even said when where or what time is breakfast and nothing in the room that we can read and find out. No Bathrobes in the rooms toiletries are not nice at all looks basics. Towels looks old and time to change for new.water was free that is plus point but basics hotel provide soft drink in minibar freeze free but nothing from this hotel .when we went for breakfast we had to wait in queue and than lady took people from front of us and untill she don't finish with them we had to wait outside untill they dsay we can seat after that breais not good compare to other 5star hotel again they only interested in Asian food .other breakfast is not good at all ,fresh fruit juice been in plastic containers and when we ask they gave us from there in very small glasses. For breakfast they don't even have granola that we can make our own bowl.they had small ready granola in like small wine glass .for cereal they had plastic bowand that even don't look nice .I was very exited to stay in this hotel but very disappointing. We had dinner in restaurant and food was average. I would not stay there again and don't recommend to my friends and family.
Stayed 1 night in May 2024

10/10 Excellent

Michael Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Food, rooms, facilities and exceptional customer service! 🙌
Stayed 6 nights in Apr 2024