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The Apurva Kempinski Bali

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for The Apurva Kempinski Bali

5 restaurants, lunch, dinner served; Chinese cuisine
On the beach, sun-loungers, beach umbrellas, beach towels
Exterior
5 restaurants, lunch, dinner served; Chinese cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking included
The current price is NZ$519
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali, 80361
  • Bali National Golf Club
    ‪3 min drive‬
  • Bali Collection Shopping Centre
    ‪4 min drive‬
  • Geger Beach
    ‪6 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool, Garden View

Exterior

Villa, 1 Bedroom, Private Pool, Garden View

Highlights

Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View

Deluxe Room, 1 Bedroom, Balcony, Garden View

Deluxe Room, 1 Bedroom, Balcony, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View

In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 1 Bedroom, Balcony, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 80 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Private Pool, Garden View (Apurva Prestige Suite)

Suite, 1 Bedroom, Private Pool, Garden View (Apurva Prestige Suite) | Pool

Suite, 1 Bedroom, Private Pool, Garden View (Apurva Prestige Suite)

Highlights

Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool, Garden View

Exterior

Villa, 2 Bedrooms, Private Pool, Garden View

Highlights

Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Private Pool, Ocean View (Apurva Prestige Ocean Suite)

Suite, 1 Bedroom, Private Pool, Ocean View (Apurva Prestige Ocean Suite) | Pool

Suite, 1 Bedroom, Private Pool, Ocean View (Apurva Prestige Ocean Suite)

Highlights

Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 200 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool, Garden View

Villa, 3 Bedrooms, Private Pool, Garden View | Exterior

Villa, 3 Bedrooms, Private Pool, Garden View

Highlights

Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Private Pool, Ocean View (Junior Suite)

Suite, 1 Bedroom, Private Pool, Ocean View (Junior Suite) | Pool

Suite, 1 Bedroom, Private Pool, Ocean View (Junior Suite)

Highlights

Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Private Pool, Garden View (Junior Suite)

3 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Suite, 1 Bedroom, Private Pool, Garden View (Junior Suite)

Highlights

Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Private Pool, Garden View (Ocean Front Junior Suite)

Suite, 1 Bedroom, Private Pool, Garden View (Ocean Front Junior Suite)

Suite, 1 Bedroom, Private Pool, Garden View (Ocean Front Junior Suite)

Highlights

Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite)

Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite) | Pool

Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite)

Highlights

Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 200 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Bali

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (513)
The price is NZ$616
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Ritz-Carlton, Bali

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at The Apurva Kempinski Bali. You'll be 2.8 km (1.7 mi) from Bali National Golf Club and 4.2 km (2.6 mi) from Nusa Dua Beach. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to The Apurva Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The fine-dining restaurant, Koral Restaurant, is open for lunch and dinner. With 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. 11582 square feet (1076 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Sawangan hotel, you'll be 11.9 km (7.4 mi) from Jimbaran Beach and 16.5 km (10.2 mi) from Kuta Beach.

What's nearby

  • Bali National Golf Club - 3 min drive
  • Bali Collection Shopping Centre - 4 min drive
  • Geger Beach - 6 min drive
  • Nusa Dua Beach - 11 min drive
  • Jimbaran Beach - 26 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪The Mulia - ‬3 min drive
  • ‪Reef Beach Club - ‬12 min walk
  • ‪The Cafe - ‬3 min drive
  • ‪Bejana - ‬7 min walk
  • ‪Waterfall Restaurant - ‬5 min drive

About this property

The Apurva Kempinski Bali

Luxury hotel on the beach, with 3 outdoor pools
Sit back and relax on the beach with umbrellas, sunloungers, and beach club on site (surcharge). At The Apurva Kempinski Bali, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour health club. Self parking and valet parking are free.

This 5-star Nusa Dua hotel is smoke free.

  • 465 guestrooms or units
  • 17 levels
  • 5 dining venues
  • 3 bars or lounges
  • 11582 sq ft of conference space
  • 1076 sq. m of conference space
  • Built in 2019
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Apurva Kempinski Bali offers 465 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Apurva Spa has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 605,000 for adults and IDR 302,500 for children
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bai Yun
  • Izakaya by OKU
  • Koral Restaurant
  • Pala Restaurant
  • Reef Beach club

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Art gallery
  • Beach club
  • Beach volleyball
  • Children's pool
  • Farming classes
  • Free children's club
  • Full-service spa
  • Pilates classes
  • Playground
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,582 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Apurva Kempinski Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1996500.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 605000 for adults and from IDR 302500 for children
  • Airport shuttle fee: IDR 786500 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: IDR 1996500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Apurva Kempinski Bali Hotel Nusa Dua
Apurva Kempinski Bali Hotel
Apurva Kempinski Bali Nusa Dua
Apurva Kempinski Bali
The Apurva Kempinski Bali Hotel
The Apurva Kempinski Bali Nusa Dua
The Apurva Kempinski Bali Hotel Nusa Dua
The Apurva Kempinski Bali CHSE Certified

Frequently asked questions

What is the cancellation policy at The Apurva Kempinski Bali?

The Apurva Kempinski Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Apurva Kempinski Bali?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Apurva Kempinski Bali on 10 Mar 2025 start from NZ$519.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Apurva Kempinski Bali?

Yep, The Apurva Kempinski Bali has a free self car park and free valet parking.

Are there any beaches close to The Apurva Kempinski Bali?

The closest beach to The Apurva Kempinski Bali is Nusa Dua Beach (3.7 km).

Is there a spa on site at The Apurva Kempinski Bali?

Yep, The Apurva Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does The Apurva Kempinski Bali have a pool?

The Apurva Kempinski Bali has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

Does The Apurva Kempinski Bali have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Apurva Kempinski Bali?

The Apurva Kempinski Bali features 3 outdoor pools, a full-service spa and a 24-hour health club.

What makes The Apurva Kempinski Bali a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Apurva Kempinski Bali.

Is The Apurva Kempinski Bali family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that The Apurva Kempinski Bali is a hit with families.

Does The Apurva Kempinski Bali serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Apurva Kempinski Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Apurva Kempinski Bali?

Yep, The Apurva Kempinski Bali has 5 restaurants.

What time are check-in & check-out at The Apurva Kempinski Bali?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Apurva Kempinski Bali?

No, pets and service animals are not allowed.

Is there a golf course on site at The Apurva Kempinski Bali?

There is a golf course next to The Apurva Kempinski Bali.

The Apurva Kempinski Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 422 out of 518 reviews
Rating 8 - Good. 55 out of 518 reviews
Rating 6 - Okay. 26 out of 518 reviews
Rating 4 - Poor. 9 out of 518 reviews
Rating 2 - Terrible. 6 out of 518 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all that worked there, they couldn’t do enough for you
Stayed 7 nights in Jan 2025

10/10 Excellent

Dulguun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awe inspiring hotel. Very tranquil!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro, bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Zakiyyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, I loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Just checked out from 3 nights in an ocean cliff suite. Beautiful room with a great view. Staff service around the pool is minimal you have to track someone down to order drinks / food. Coming from another resort in Nusa dua where once you are on a sun lounge a cold towel & water is provided along with a menu for food and drinks. Smoking shisha by the beach and the waiter asked did I want my change to which I responded yes… 45min later he never returned. The check in process was ok they were more worried about charging me my $300 for an extra bed then allowing me to enjoy my room on first glance .. an extra bed which I had requested and it was not already set up so then had to sit and wait for them to come and so that again not being able to enjoy our private pool straight away. Room service was slow. Was a nice stay for our family and celebrating our honeymoon but overall was average
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyable
Stayed 2 nights in Oct 2024

4/10 Poor

Ying Xuen

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Munieb Mazhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, amazing staff! Koral restaurant was amazing. Deni the assistant manager was fantastic with the customer service she provided. Agus provided the most exceptional experience at the Kodak restaurant cannot thank him enough!
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar, ceres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best hotel experiences I've ever had. Highly recommend this hotel for any Bali travelers. It will take your experience to another level. The lobby is stunning and cannot say enough about the staff.. It felt like a 6 day ASMR experience. Must try the Koral restaurant and the SPA was exceptional. We will come back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Edgar, ceres

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel experiences we've had. The Apurva is elegant, exotic, relaxing, and yet exciting. The lobby alone will leave you speechless. I highly recommend the restaurant Koral, which to me was a Michelin Experience. Loved the staff, the drinks and the room was impeccable. A must experience.
Stayed 6 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fonati, Ellicott City

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Leaving an unattended saw on top of trolley next to our room was very unprofessional for five star hotel. And plus my kid's leg almost got scratch by the saw.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerry, Honolulu

Stayed 2 nights in Aug 2024

10/10 Excellent

Tiziana, Lima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been amazing! We had a wonderful time at the Kempinski, highly recommend the hotel. The staff is so friendly and efficient, the restaurants are the best of the area: Izacaya (japanese restaurant), Koral (fixed experience restaurant with many dishes), the reef (international food). Want to give a special mention to our lady in red Jessica, she has been fantastic, our room was full of details for our honeymoon. Aldi at the cliff lounge check in has been so friendly and wonderful. Wira at the cliff lounge bar has given us a fenomenal experience and service. We are delighted with the service and all the amenities the hotel has to offer. Spectacular hotel and experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Tiziana, Lima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular service, wonderful hotel, there are plenty of restaurants, our lady in red was fantastic thank you Erin for your help! We loved our experience, the room with the private pool has been a dream. We went for our honeymoon and we are definitely coming back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kazufumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricky, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nuranti

Travelled with family
Liked: Cleanliness, staff & service, amenities
What did we like? We were staying at the Ocean View Junior Suite. The best thing about the suite was of being spacious, clean and artistic. It can accommodate an extra bed easily. All beds, including the extra bed, were comfortable too. The bathroom has a double vanity with separated toilet and shower. The bathtub was facing the ocean. The shower had three options: fixed rain shower, shower head with hose and side shower heads. The toilet was automatic with heated seat and bidet. The pool was also facing the ocean. The food at Apurva was also amazing - we tried the breakfast buffet, in-room dining and afternoon tea. They all had great taste and options. Unfortunately we weren’t able to try the famous aquarium dining because it was fully booked. We we didn’t like? The bathtub was too shallow and the edge is too sharp - it’s a safety hazard. You need to be extra careful when using it. We asked for a non-smoking area, but our suite was next to their smoking area near the lobby. We had to close our doors often to avoid the smoke penetrating to the room. The entire atmosphere was a bit gloomy and scary because of the dark tone. They could’ve added more lightnings to help make it more comfortable. We had to wait for our room, even after the 3 pm check in time. But, we could wait in their lounge offering free coffee and tea.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and is new.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rana, carmichael

Stayed 7 nights in Aug 2024