10/10 Excellent
Anne
28 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing 5 Star Retreat in Nusa Dua
We booked to stay 4 nights at the Bale for some relaxation and to play a couple of days of golf. From the minute we arrived we were treated to the most attentive service. We were helped to download an app which allowed us to communicate with staff 24/7 and they were always so prompt. They recommended restaurants at our request and booked all transport for us. The Villa itself (Villa 33) was spacious and beautiful. It had a pool, outdoor day bed, coffee machine, gorgeous bath tub with tv, outdoor and indoor shower (we only used the outdoor shower in the garden), the bed was soooo comfortable. Large TV in the main room and stereo system, AND it was so peaceful, we didn't hear another soul, only birds and frogs. We ate at Faces Restaurant and also had two breakfasts there which were delicious, would totally recommend. Staff were so attentive. On day 2 we had a family emergency and had cut our stay short to fly home. Everyone was so helpful in cancelling all our bookings and making it as easy as possible for us. We will be definitely be returning to The Bale but next time for longer. I would definitely recommend this retreat to anyone wanting an adults only escape with 5 star service and accomodation.
Anne
Stayed 4 nights in Jul 2024