DoubleTree by Hilton Hotel Orlando at SeaWorld

4.0 star property
Family-friendly resort with 2 restaurants and 2 outdoor pools

Photo gallery for DoubleTree by Hilton Hotel Orlando at SeaWorld

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Suite, 1 King Bed | Living area
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
The current price is NZ$262
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
10100 International Drive, Orlando, FL, 32821
  • SeaWorld® Orlando
    ‪6 min walk‬
  • Aquatica
    ‪8 min walk‬
  • Orange County Convention Center
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed - twin
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Sofa bed - double
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed - twin
Premium bedding
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed - double
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed - twin
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, Non Smoking (Parlor)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Double Sofa Bed

Similar properties

About the area

Orlando

A family-friendly stay in Orlando awaits you at DoubleTree by Hilton Hotel Orlando at SeaWorld. Within a 20-minute stroll, you'll find Aquatica and Orange County Convention Center. Highlights at this resort include 2 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .Barefoot Bar serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the resort's own poolside bar. Enjoy the 24-hour gym, kids' swimming pool, pool cabanas and pool loungers. 82659 square feet (7679 square metres) of event facilities include 42 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Orlando resort include Universal Studios Florida and Universal Epic Universe (Opening May 2025).

What's nearby

  • SeaWorld® Orlando - 6 min walk
  • Aquatica - 8 min walk
  • Orange County Convention Center - 18 min walk
  • Discovery Cove - 2 min drive
  • Pointe Orlando - 3 min drive

Getting around

  • Sand Lake Road Station - 12 min drive
  • Orlando Station - 15 min drive
  • Orlando International Airport (MCO) - 17 min drive

Restaurants

  • ‪Voyager's Smoke House - ‬15 min walk
  • ‪Wild Arctic - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Smoooth Java Coffee Bar - ‬17 min walk
  • ‪Seafire Grill - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Orlando at SeaWorld

Family-friendly resort with 2 restaurants and 2 outdoor pools
As a guest of DoubleTree by Hilton Hotel Orlando at SeaWorld, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this resort measures 82659 square feet (7679 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Hotel Orlando at SeaWorld. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

  • 1 building
  • 1042 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 82659 sq ft of conference space
  • 7679 sq. m of conference space
  • Built in 1980
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
DoubleTree by Hilton Hotel Orlando at SeaWorld offers 1042 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alberto's Pizzeria
  • Barefoot Bar
  • Laguna Restaurant & Bar
  • Shuggy Sugar Ice Cream
  • Sonoma Lobby Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • 82,659 square feet of conference space

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Secured self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Orlando SeaWorld
DoubleTree Hilton Hotel SeaWorld
DoubleTree Hotel Orlando SeaWorld
DoubleTree Orlando SeaWorld
DoubleTree Orlando SeaWorld Hotel
Hilton DoubleTree Orlando SeaWorld
Hilton Orlando SeaWorld DoubleTree
Hotel DoubleTree Orlando SeaWorld
Orlando SeaWorld DoubleTree
DoubleTree Hilton SeaWorld
DoubleTree Hilton Orlando SeaWorld

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Orlando at SeaWorld?

DoubleTree by Hilton Hotel Orlando at SeaWorld offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Orlando at SeaWorld?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Orlando at SeaWorld on 3 Mar 2025 start from NZ$218.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Yep, DoubleTree by Hilton Hotel Orlando at SeaWorld has a secured self car park with in/out privileges for USD 30 per night.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a pool?

Yep, and guests love it! DoubleTree by Hilton Hotel Orlando at SeaWorld has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Hotel Orlando at SeaWorld, but Aquatica is a short 8-minute walk away.

What luxury perks are available at DoubleTree by Hilton Hotel Orlando at SeaWorld?

DoubleTree by Hilton Hotel Orlando at SeaWorld features 2 outdoor pools, 2 restaurants and 3 bars. All guestrooms come with pillowtop beds, premium bedding and room service.

What makes DoubleTree by Hilton Hotel Orlando at SeaWorld a romantic place to stay?

Poolside dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Orlando at SeaWorld.

Is DoubleTree by Hilton Hotel Orlando at SeaWorld family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Orlando at SeaWorld is a hit with families.

Does DoubleTree by Hilton Hotel Orlando at SeaWorld serve breakfast?

Yep, our guests can't get enough of the buffet breakfast here! Available daily between 7:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Orlando at SeaWorld?

No, DoubleTree by Hilton Hotel Orlando at SeaWorld does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Orlando at SeaWorld?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Orlando at SeaWorld Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2342 out of 5744 reviews
Rating 8 - Good. 1030 out of 5744 reviews
Rating 6 - Okay. 896 out of 5744 reviews
Rating 4 - Poor. 646 out of 5744 reviews
Rating 2 - Terrible. 830 out of 5744 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

manny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was smelly
Stayed 2 nights in Nov 2024

4/10 Poor

Abud

Business traveller
Liked: Room comfort
AIRCONDITIONING NIGHTMARE
Front desk staff gave me Wrong information about the location of the event I'm coming to assist and got late because she send me to the wrong building. The worst part was the air conditioning making a super hard noise every 2-3 minutes and making me a headache all night, every night.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Can I give this place 6 stars?! AMAZING!
Stayed 3 nights in Nov 2024

10/10 Excellent

Raymond, Harrison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 for 10
Stayed 1 night in Nov 2024

6/10 Okay

simel, New York

Stayed 3 nights in Oct 2024

6/10 Okay

Joe

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Property is out dated. Under construction didnt have my room ready. Didnt have a king bed for me and my wife. They put us not in their building they put in an old section
Stayed 1 night in Nov 2024

2/10 Terrible

Nashia

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhappy
The room was not what was expected. This pictures online are false advertising. We were place in the woods! Very unacceptable. I planned a nice getaway for me and my man and we were very uncomfortable.
Stayed 1 night in Nov 2024

4/10 Poor

Deborah

Business traveller
Disliked: Property conditions & facilities
I had travel issues and it was impossible to talk with anyone. Customer service is poor.
Stayed 3 nights in Nov 2024

10/10 Excellent

Teona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at DoubleTree Hilton was great! We were in town for SeaWorld and decided to stay at Hilton. This hotel is located right down the road from the park and in the proximity to many restaurants. I really enjoyed all the amenities they offered. Their breakfast buffet is really nice. The staff is amazing. Front desk is very accommodating and friendly and everyone we encountered during our stay was very helpful and professional. We will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean environment, friendly staff, and spacious rooms! Loved the restaurants on property and family friendly activities available.
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking forward to going back
Everyone was so friendly. There was a lot to do. The pool could have been warm but all good.
Stayed 7 nights in Oct 2024

6/10 Okay

Sharon

Stayed 3 nights in Oct 2024

2/10 Terrible

Brian

Business traveller
Disliked: Staff & service, room comfort
In 35 years if business travel, within the hotel and entertainment business sector, i have NEVER had a more disrespectful front desk clerk at checkin. The first words out of my mouth were in regards to the parking situation for a larger vehicle. The front desk clerk said “Hand me your drivers license and credit card” then he didn’t say a single word, after several minutes of typing on his keyboard. Then he handed me my drivers license, credit card, and room key back saying “your room is over here, park in front.” Not a single word about the amenities, the restaurants, check out, other hotel services, and etc. NOTHING. When i confronted him about the parking situation that i stated within my initial conversation, he says “Yes, park in front of your room.” BUT ONCE AGAIN, NOTHING ABOUT THE AMENITIES OF THE $200 A NIGHT HOTEL THAT I AM CHECKING INTO.
Stayed 1 night in Nov 2024

10/10 Excellent

Hyoju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Elier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean,very professional staff.
Stayed 3 nights in Nov 2024

8/10 Good

Travis

Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Belinda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room looks nothing like the picture. It looks like a 2 star motel brought out by the double tree. The lady that checked us in seemed rude. The parking lot smelled like urine, the pipes and toilets made noise all night and the microwave would not work no matter how many buttons you pushed. Things looked very rusted and outdated. Inside of the toilet looked dirty. The hotel lobby looked amazing I even thought our rooms were inside the hotel where you take the elevator; but instead it was a villa either the door leading outside..And they even charged for parking $30 a night and this place really wasn’t worth it. Won’t be staying here ever again.
Stayed 2 nights in Nov 2024

4/10 Poor

Gavin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Overdue for Renovation
Property is pretty old and tired, definitely needs rehab. Shower curtain didn’t fit the tub, resulting in water in floor. Mildew / dirty grout in tub area.
Stayed 5 nights in Nov 2024

6/10 Okay

Ninoshka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first night I was put into a room with a very strong smell. I requested to be put in another room, but was told no others were available. I found out after taking a shower that the carpet was getting soaked, which was ultimately creating the smell. They sent someone up to spray a smell good. I am asthmatic and this just made it worse. I was guaranteed a different room the next day. When I went to the front desk I was informed rooms were not ready (after being told to come back at noon). My room was finally changed except I paid almost if not a little more than $500 for 2 days and wasn’t even able to enjoy the stay due to having to stay out of my room to be away from the smell.
Stayed 2 nights in Nov 2024

6/10 Okay

Gisely

Stayed 2 nights in Nov 2024

8/10 Good

Kanwaljit

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

David

Travelled with family, Travelled with family and small children
I had to park almost 3 buildings away due to no parking. Unsafe with a kid and infant.
Stayed 2 nights in Nov 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay
I was initially looking forward to this stay, but it unfortunately fell short in several ways. Despite selecting a specific room on the app, I was assigned a second-floor villa without elevator access, making it challenging to manage my luggage. The hallways had a strong smell of marijuana, which was extremely off-putting and not what I expected. On top of that, construction work began early each morning, with drilling noise that made it impossible to relax. Additionally, unlike other locations, there were no signature cookies upon check-in, which was disappointing. Overall, I would not recommend this hotel to anyone seeking a peaceful, enjoyable stay.
Stayed 1 night in Nov 2024