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Hôtel du Louvre, in The Unbound Collection by Hyatt

5.0 star property
Luxury Paris hotel in Paris City Center with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel du Louvre, in The Unbound Collection by Hyatt

Bar (on property)
Suite (Pissarro) | View from room
Exterior
Junior Suite (View) | View from room
Exterior

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is NZ$983
includes taxes & fees
2 Dec - 3 Dec

Explore the area

Map
Place André Malraux, Paris, Paris, 75001
  • Palais Royal
    1 min walk
  • Tuileries Garden
    4 min walk
  • Place Vendôme
    10 min walk
  • Paris (CDG-Roissy-Charles de Gaulle)
    44 min drive

Room options

View all photos for Room, 1 Queen Bed (View)

View from room

Room, 1 Queen Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (View)

Family Suite (View)

Family Suite (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family and Kids Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family and Kids Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room, 1 King Bed (View)

View from room

Family Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

View from room

Room, 2 Single Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Empire)

Suite (Empire)

Suite (Empire)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 75 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (View)

Junior Suite (View)

Junior Suite (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (View)

Executive Suite (View)

Executive Suite (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (View)

Deluxe Room, 2 Single Beds (View)

Deluxe Room, 2 Single Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 25.1 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite (Palais Royal Suite)

Royal Suite (Palais Royal Suite)

Royal Suite (Palais Royal Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Louvre Suite)

Suite (Louvre Suite)

Suite (Louvre Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Pissarro)

Suite (Pissarro)

Suite (Pissarro)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 25.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Corner

View from room

Family Room, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Similar properties

Exterior
Hotel Regina Louvre
Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1002)
The price is NZ$1,157
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Regina Louvre

About the area

Paris

A luxury stay in the heart of Paris awaits you at Hôtel du Louvre, in The Unbound Collection by Hyatt. You'll be within steps of Palais Royal and within a short 5-minute stroll of Tuileries Garden. Highlights at this family-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The brasserie, Brasserie du Louvre, is open for breakfast, lunch and dinner. L'Officine du Louvre is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 5-property class Paris City Center hotel include Louvre Museum and Boulevard Haussmann.

What's nearby

  • Louvre Museum - 11 min walk - 1.0 km
  • Palais Garnier - 13 min walk - 1.1 km
  • Champs-Élysées - 17 min walk - 1.5 km
  • Notre-Dame - 5 min drive - 2.1 km
  • Eiffel Tower - 9 min drive - 4.8 km

Getting around

  • Palais Royal-Musée du Louvre Metro Station - 3 min walk
  • Châtelet-Les Halles Station - 12 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 44 min drive

Restaurants

  • ‪Café RUC - ‬1 min walk
  • ‪La Brasserie du Louvre - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Kitsuné Louvre - ‬1 min walk
  • ‪Espressamente Illy Café - ‬2 min walk

About this property

Hôtel du Louvre, in The Unbound Collection by Hyatt

Luxury Paris hotel in Paris City Center with a 24-hour fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Hôtel du Louvre, in The Unbound Collection by Hyatt. The hotel can provide concierge services and wedding services.

This 5-star Paris hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 5 levels
  • Built in 1855
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hôtel du Louvre, in The Unbound Collection by Hyatt offers 164 accommodations with minibars and a safe. Beds feature pillowtop mattresses. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie du Louvre
  • L'Officine du Louvre

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1855
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 11.38 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 38 per person
  • Pet fee: EUR 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Louvre
Hôtel du
Hôtel du Louvre
Hôtel Louvre Paris
Hôtel Louvre
Hôtel du Louvre in The Unbound Collection by Hyatt
Hotel du Louvre in the Unbound Collection by Hyatt
Hôtel du Louvre, in The Unbound Collection by Hyatt Hotel
Hôtel du Louvre, in The Unbound Collection by Hyatt Paris

Frequently asked questions

What is the cancellation policy at Hôtel du Louvre, in The Unbound Collection by Hyatt?

Hôtel du Louvre, in The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel du Louvre, in The Unbound Collection by Hyatt?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel du Louvre, in The Unbound Collection by Hyatt on 2 Dec 2024 start from NZ$942.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hôtel du Louvre, in The Unbound Collection by Hyatt a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hôtel du Louvre, in The Unbound Collection by Hyatt.

Is Hôtel du Louvre, in The Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hôtel du Louvre, in The Unbound Collection by Hyatt is a hit with families.

Does Hôtel du Louvre, in The Unbound Collection by Hyatt serve breakfast?

Yep, cooked-to-order brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hôtel du Louvre, in The Unbound Collection by Hyatt?

No, Hôtel du Louvre, in The Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel du Louvre, in The Unbound Collection by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hôtel du Louvre, in The Unbound Collection by Hyatt?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel du Louvre, in The Unbound Collection by Hyatt?

Furry friends are welcome at Hôtel du Louvre, in The Unbound Collection by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hôtel du Louvre, in The Unbound Collection by Hyatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1013 reviews" "
Rating 8 - Good. 304 out of 1013 reviews" "
Rating 6 - Okay. 111 out of 1013 reviews" "
Rating 4 - Poor. 36 out of 1013 reviews" "
Rating 2 - Terrible. 25 out of 1013 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff; lovely, well-equipped room with great amenities; central location and close to two Metro stops. Can’t wait to stay there again!
Stayed 3 nights in May 2024

10/10 Excellent

Farley

Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful classic hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi access was a problem and it took an hour to get to La Coupole at 48 Euros instead of 15 mins on return at 15 Euro because the taxi booked could only go via Rue St Honore because it coudnt turn round in frony of the hotel Otherwise hotel a perfect choice with optimum walkin shower fmand disabked fscilities We hope torevisit soon
Stayed 3 nights in Jul 2024

6/10 Okay

Kristin

Travelled with family, Business traveller
Disliked: Staff & service, amenities
This was not my first time staying here but it will most likely be the last. Everything was fine and acceptable except the staff Rubi at front desk. Very rude and was not helpful. At check out she seemed to be doing something on her computer and had me wait right in front of her for several minutes. When i asked after waiting a bit, she said everything was done. She could not help in telling me who to ask for the scheduled taxi, etc. Employees represent the hotel and I will not be returning due to Rubi. She does not belong in this business. As someone who does not complain about hotels unless absolutely necessary or write reviews, I felt this was needed.
Stayed 1 night in Jun 2024

10/10 Excellent

Sundeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, well-lit clean, bright rooms. Wonderful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2024

10/10 Excellent

Jamison, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, right next to the museum and plenty of walking distance eateries at all price points. Some of the best tasting were also some of the lowest cost. Super friendly and professional staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Migena

Stayed 1 night in Jun 2024

10/10 Excellent

Emily

Stayed 1 night in May 2024

10/10 Excellent

Micaela, Alamo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully close to the Louvre and all the great designer shops! Wonderful professional staff
Stayed 1 night in May 2024

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Room a bit small Staff very helpful Would go back
Stayed 2 nights in May 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Beautiful property, quick walk to the metro station, great restaurant/bar, and the staff were all friendly and helpful!
Stayed 4 nights in May 2024

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Ambrish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated in the bathroom. Walk in shower would be nicer and safer.
Stayed 1 night in May 2024

10/10 Excellent

Pamela A

Liked: Staff & service, property conditions & facilities
Adrian, Erwin, Orzo member of the staff made me feel welcomed and at home. Hyatt is lucky to have them. Moreover, this location is walkable to everything fabulous.
Stayed 2 nights in Apr 2024

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location
Lovely hotel in a great location. Very clean and well maintained. Front staff could be more responsive and late night room service options are too limited.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jose

Stayed 3 nights in Apr 2024

4/10 Poor

Jose

Business traveller
Disliked: Staff & service
This property used to be a Parisian landmark until it got “Hyattized”. I have stayed in this hotel many times in the last 15-20 years and I am sorry to see its frank decay in service. The recent remodeling - if anything - made the hotel lose its charm. Only one elevator was working during my visit. Staff members in reception have no interest or emphaty towards guests. I had to extend my stay and booked a new room, which meant I had to check out and check in again: the only thing I asked was to have the new room ready by 3pm in order to take a business call and they just did not care. Gave them notice 2 days before and the only response they would give - to a current guest- was “check out at 11, check in at 4.” No interest whatsoever in attending to a reasonable request with ample notice. Will DEFINITELY not come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024