6/10 Okay
Jaimie
Travelled with family and small children
27 Nov 2023
Liked: Cleanliness, amenities
The property was a lovely size and the pool, farm, restaurants, soft play etc was lovely. However being a “car free” holiday I expected to only see cars in carparks and driving mostly on the perimeter roads, not to be dodging cars with my children because people want to park their cars outside their lodges. The management did nothing to remove these people to carparks (threats of towing on signs, I think not) even though they were parked there for 4 days and overnight etc.
The walks to the lodges were long and poorly lit also which isn’t ideal with small children which let down this property for me.
In our room the toaster was missing, missing teapot lid, no filter in the coffee machine and the shower was a death trap, the glass was off of the runners and hanging on by a thread. We reported all of these and only the toaster was sorted in the 4 nights we were there.
Whilst the pool is beautiful, I was unfortunately unable to swim and there are NO places for spectators to sit unless you go to the pool in swimwear and sit on a chair. I was pointed to a viewing window which was a pane of glass with no seats and covered in foliage.. you can see nothing.
I had high hopes for it being as it’s a centre parcs but unfortunately we probably won’t be returning with small children.
Jaimie
Stayed 4 nights in Nov 2023