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Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel

Suite, 2 Bedrooms, Garden View with 1 Bathroom
Exterior
Poolside views, open daily
Exterior
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Spa
  • Parking included
The price is NZ$468
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
117 Nanai Road, Tambon Patong, Amphoe Kathu, Patong, Phuket, 83150
  • Nanai Road
    ‪1 min walk‬
  • Banzaan Fresh Market
    ‪6 min walk‬
  • Jungceylon Shopping Center
    ‪9 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed (Dinso)

Single Room, 1 King Bed (Dinso)

Single Room, 1 King Bed (Dinso)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Garden View with 1 Bathroom

Free minibar items, in-room safe, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Garden View with 1 Bathroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
2 bedrooms
  • 70 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Pool View

Free minibar items, in-room safe, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 2 Bedrooms, Corner with 1 Bathroom

Single Room, 2 Bedrooms, Corner with 1 Bathroom | Terrace/patio

Single Room, 2 Bedrooms, Corner with 1 Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Single Room, 1 Bedroom, Pool View

Single Room, 1 Bedroom, Pool View

Single Room, 1 Bedroom, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Free minibar items, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 2 Bedrooms, City View with 1 Bathroom

Single Room, 2 Bedrooms, City View with 1 Bathroom

Single Room, 2 Bedrooms, City View with 1 Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed

View all photos for Single Room, 1 King Bed (Pool Villa)

Single Room, 1 King Bed (Pool Villa)

Single Room, 1 King Bed (Pool Villa)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Sea View (Pool Villa)

Room amenity

Single Room, 1 King Bed, Sea View (Pool Villa)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 Single Bed, Terrace

Penthouse, 1 Single Bed, Terrace | View from room

Penthouse, 1 Single Bed, Terrace

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 72 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View | City view

Premium Room, 2 Single Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Garden View

Premium Room, 2 Single Beds, Garden View

Premium Room, 2 Single Beds, Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Blackout curtains
Day bed
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Bar (on property)

Amari Phuket

Pool
Breakfast included
All-inclusive
Spa
4.5 out of 5, Wonderful, (1007)
The price is NZ$561
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Amari Phuket

About the area

Patong

A luxury stay in Patong awaits you at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel. Within a 20-minute stroll, you'll find Bangla Road and Patong Beach. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and free self-parking. .A day of pampering can include deep-tissue massages, Thai massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Rice Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The Seeds Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 5-property class Patong hotel include Karon Beach and Wat Chalong.

What's nearby

  • Banzaan Fresh Market - 6 min walk
  • Jungceylon Shopping Center - 9 min walk
  • Bangla Road - 13 min walk
  • Central Patong - 13 min walk
  • Patong Beach - 19 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 58 min drive

Restaurants

  • ‪Pizzeria Da Moreno - ‬3 min walk
  • ‪Lavazza Espresso Bar - ‬3 min walk
  • ‪โจ๊กหมู เกาเหลาเลือดหมู - ‬4 min walk
  • ‪พริกไทยหอม ก๋วยเตี๋ยวต้มยำ - ‬2 min walk
  • ‪Thai Food Sweet Eye - ‬1 min walk

About this property

Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel offers its guests 2 outdoor swimming pools and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, a meeting room, and coworking spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 174 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel offers 174 air-conditioned accommodations with minibars (stocked with some free items) and minibars. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

This Patong hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 648 for adults and THB 324 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Rice Restaurant
  • The Seeds Pool Bar
  • The Street Cafe

Things to do

  • 2 outdoor pools
  • Games
  • Gym
  • Outdoor pool (guest access)
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (807 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1295.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 648 for adults and from THB 324 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: THB 1295.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel on 17 Feb 2025 start from NZ$468.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

Yep, Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel has a free self car park.

Are there any beaches close to Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

Yep, Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel is a short 19-minute walk from Patong Beach.

Is there a spa on site at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel have a pool?

Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Is Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel is a hit with families.

Does Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel serve breakfast?

You bet, buffet breakfast is served daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel?

No, pets and service animals are not allowed.

Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 138 reviews" "
Rating 8 - Good. 30 out of 138 reviews" "
Rating 6 - Okay. 8 out of 138 reviews" "
Rating 4 - Poor. 5 out of 138 reviews" "
Rating 2 - Terrible. 4 out of 138 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiahna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are phenomenal, they wait on you hand and foot like Royal, this hotel has its own unique experience and look To it , they have so many amenities ! A lot of free activities like yoga and boxing ! The property itself is breathtaking but I must shout out BEE At the front desk, she is the definition of going beyond , Toto Rosie and George ! Really made our stay so memorable definitely recommend 10/10
Stayed 2 nights in Oct 2024

6/10 Okay

Bikramjeet

Liked: Staff & service
Disliked: Cleanliness
Front desk staff were great, restaurant food was great. Breakfast was average, cold food ,no barista coffee. Less staff during breakfast. Room not cleaned even we stayed in pool villa, had to request for deep clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Madoka

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All the stuff was amazing. Everyone welcome and greets me. and a breakfast buffet was pretty nice. Highly recommend!
Stayed 3 nights in Sep 2024

8/10 Good

Oliver Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 13 nights in Aug 2024

10/10 Excellent

Noam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect! Location, amenities, staff, food, rooms, everything was amazing. Special mention to lovely Rosi who went out of her way to make sure we get everything we need and always with a smile and the nicest attitude. Would come back in a second!
Stayed 9 nights in Aug 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view from the villas was amazing, and the staff were all very helpful and friendly. Breakfast, lunch and dinner were all delicious.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinso resort is lovely, beautiful room and pool. The area around patong is a bit shabbier but was still okay walking around and down to the beach.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexey

Stayed 6 nights in Jul 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort away from the wilder part of Patong. Our 16 year old daughter took Thai kick boxing and core workout classes with Mr Toto and loved them!
Stayed 3 nights in Jul 2024

10/10 Excellent

Denis, Almaty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, especially in the restaurant. And very good chef and menu.
Stayed 3 nights in Jul 2024

10/10 Excellent

Parth

Liked: Amenities, property conditions & facilities
Very good rooms, amenity space and restaurant. Staff was very courteous.
Stayed 1 night in Jul 2024

8/10 Good

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super beautiful place with amazing breakfast buffet. Dinner/lunch menu not as impressive—better off getting tastier and cheaper street food! Had an amazing Thai massage in the spa, Very comfy and luxe room. Beautiful grounds. All staff were very kind and attentive; the only thing is it seemed they (especially front desk and housekeeping) were understaffed and stressed. Many of the other guests were impatient and demanding, and they were overbooked. Took us 1.5 hours to get checked into our room, and we arrived a couple hrs past checkin time. They offered us free massage or lunch, which was the right thing, but we really just wanted to get to our room after a long day of travel. We felt badly for the staff. All in all, though, great place for a splurge and luxury accommodations!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jun 2024

8/10 Good

Kiana

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Alana

Travelled with group
Disliked: Staff & service, property conditions & facilities
Such a horrible experience. Went to the hotel early, room wasn’t ready, fair enough left for a few hours. Called a head to confirm it was ready to be told yes and when I got back to the hotel I was told to sit and wait, and was then forgotten for 30 minutes while they checked other guests into our room because they forgot us. Went back to the front desk to be told they’d given the room away and need another 30 minutes before something would be ready. Finally get the room key and checked in around 4pm when we’d arrived at 11am. The food was disgusting. Room service was in not edible. Breakfast in the morning offered no options as items for the extra cost buffet wasn’t stocked so my friends got eggs from the order counter and I opted not to eat. They then brought us a ketchup bottle covered in Bug that had been on the counter with the food. The girls who did eat the breakfast all have food poisoning and have had to have an emergency doctor come in and give them fluids this morning. Bad service and cleanly. Would not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Onur Mert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff during dinner was not that much professional. We had to cancel out order after more than 1 hour waiting time. But for breakfast they were excellent!
Stayed 6 nights in Jun 2024

10/10 Excellent

Fatma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and enjoyed staying with my family
Stayed 3 nights in Jun 2024

10/10 Excellent

Briana, Saline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Clean and looks just like pictures.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sasha-Gay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely amazing.
Stayed 3 nights in May 2024

4/10 Poor

Tamika Toy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Selin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Apr 2024

8/10 Good

Tanya

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay but bad taxi service
I loved my stay at the hotel, people were nice and friendly overall. I got sometimes ignored when ordering foods at the restaurant while it was almost empty but worst part was the taxi service ordered by the hotel to go the airport. After 10min on our 1h10min ride I noticed that I left personal items in the room and the driver wanted to charge me full price to go back to the hotel. He even stopped and wanted to argue about it. At the hotel, I noticed that the lady that went to the room with me was messaging him while he was trying to still make us pay for the full ride. We end up paying 2/3 of it which is shocking.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hussein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay in Phuket, especially the pool villas. Great location and view on the city from the villas
Stayed 2 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024