Naina Resort & Spa (Patong, THA): Reviews & Deals

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Family-friendly hotel with 2 hot tubs and full-service spa

Dates

December 2024

January 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Hot tub

Spa

Pet-friendly

Pool

Breakfast available

includes taxes & fees

19 Dec - 20 Dec

Explore the area

2/58 Sainumyen Road, Patong Beach, Patong, Phuket, 83150

Nanai Road
2 min walk
ข้าวต้มกระดูกหมูอ่อน สามแยกนาใน
1 min walk
Old Phuket Bus Terminal
15 min drive
Phuket (HKT-Phuket Intl.)
58 min drive

Room options

Villa 3 bedroom

Highlights

Soundproofed

Air conditioning

Fridge

LCD TV

Bathrobes

Hairdryer

2 bathrooms

Free bottled water

Sleeps 6
1 King Bed OR 2 Single Beds

Deluxe Room

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Fridge

LCD TV

Bathrobes

Hairdryer

36 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Superior Room

Highlights

Soundproofed

Individually decorated

Air conditioning

Fridge

LCD TV

Bathrobes

Hairdryer

Private bathroom

25 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Family Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Sofa bed

Bathrobes

48 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Grand Deluxe Pool Access

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Fridge

LCD TV

Hairdryer

Shower/bath combination

48 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Standard Room

Highlights

Soundproofed

Air conditioning

Fridge

LCD TV

Hydromassage showerhead

Bathrobes

Private bathroom

Hairdryer

30 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Grand Deluxe Room

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hairdryer

48 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About the area

Patong

A family-friendly stay in the heart of Patong awaits you at Naina Resort & Spa. Within just a 15-minute stroll, you'll find popular places like Patong Beach and Bangla Road. Highlights at this hotel include 2 bars/lounges, 2 hot tubs and a full-service spa. .A day of pampering at Ton Khaw Spa can include Swedish massages, aromatherapy and reflexology along with access to the sauna and hot tub. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Patong hotel include Jungceylon Shopping Center and Kalim Beach.

What's nearby

Patong Beach - 13 min walk
Bangla Road - 14 min walk
Central Patong - 16 min walk
Jungceylon Shopping Center - 17 min walk
Kalim Beach - 8 min drive

Getting around

Phuket (HKT-Phuket Intl.) - 58 min drive

Restaurants

‪Patong Corner Bar - ‬7 min walk
‪Eddiez Nutrition Station - ‬8 min walk
‪Sea Food Thai Food ป่าตอง - ‬8 min walk
‪ก๋วยเตี๋ยวต้มยำไข่หวาน - ‬2 min walk
‪Eat 24 Restaurant Phuket - ‬3 min walk

About this property

Naina Resort & Spa

Family-friendly hotel with 2 hot tubs and full-service spa

Naina Resort & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Naina Resort & Spa. You'll have access to the outdoor pool at a partner property. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

120 guestrooms or units

3 levels

7 buildings

2 bars or lounges

Conference rooms

Deli

Childcare (surcharge)

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Outdoor picnic space

Television in lobby

Bellhop

Bar by the pool

Dining venue

Naina Resort & Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ton Khaw Spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 10 km
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Free extended parking on site
Free RV/bus/lorry parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 150 to 400 for adults and THB 75 to 200 for children
2 bars/lounges
A poolside bar
A restaurant
Snack bar/deli

Family friendly

Children's pool
In-room babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Beach towels
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance

3 floors
7 buildings
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Free bottled water
Limited room service
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets: THB 300 per pet, per night
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for THB 1000.0 per night.

Cots (infant beds) are available for THB 1000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: THB 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately THB 150 to 400 for adults and THB 75 to 200 for children
Airport shuttle fee: THB 1300 per vehicle (one-way)
Pet fee: THB 300 per pet, per night
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
Crib (infant bed) fee: THB 1000.0 per night
Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Naina Resort Patong

Dolphin Hotel Phuket Kathu

Dolphin Phuket

Dolphin Phuket Kathu

Phuket Dolphin

Nai Na Resort Patong

Nai Na Resort

Nai Na Patong

Nai Na

Nai Na Resort & Spa Patong, Phuket

Naina Patong

Naina Resort

Naina Resort & Spa Patong Phuket

Naina Resort & Spa Patong

Nai Na Resort Spa

Naina Resort Kathu

Naina Kathu

Naina Resort Spa

Frequently asked questions

What is the cancellation policy at Naina Resort & Spa?

Naina Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Naina Resort & Spa?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Naina Resort & Spa on 19 Dec 2024 start from NZ$284.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Naina Resort & Spa?

Yep, Naina Resort & Spa has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Naina Resort & Spa?

Yep, Naina Resort & Spa is a short 13-minute walk from Patong Beach. Fun beach activities include snorkelling, scuba diving and parasailing. You can also find boat tours.

Is there a spa on site at Naina Resort & Spa?

Yep, Ton Khaw Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Naina Resort & Spa have a pool?

Naina Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Naina Resort & Spa?

Naina Resort & Spa features 2 hot tubs, an outdoor pool and 2 bars.

Is Naina Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Naina Resort & Spa is a hit with families.

Does Naina Resort & Spa serve breakfast?

Sure does, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Naina Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Naina Resort & Spa?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Naina Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Naina Resort & Spa Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Joanne

12 Jun 2024

Disliked: Staff & service

Stayed 9 nights in Jun 2024

4/10 Poor

Antoinette

Travelled with family

10 Jan 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Property needs an update, nothing compared to the photos. Nothing works!! Definately not what i expected from the photos very disappointed.

Stayed 11 nights in Dec 2023

10/10 Excellent

Khaled

10 Aug 2023

4/10 Poor

Mark

7 May 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff

Stayed 1 night in Apr 2023

10/10 Excellent

Rojeh

16 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.

Stayed 17 nights in Dec 2022

4/10 Poor

Verified traveller

3 Jan 2023

Disliked: Property conditions & facilities, room comfort

It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property. The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.

Stayed 2 nights in Dec 2022

6/10 Okay

TAN HONG HONG

4 Mar 2022

Stayed 1 night in Mar 2022

8/10 Good

Dean

10 Jan 2022

Stayed 2 nights in Dec 2021

6/10 Okay

Csaba

Travelled with family

10 Oct 2021

Stayed 10 nights in Sep 2021

10/10 Excellent

Rebecca

20 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great stay!

Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!

Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family

10 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.

Stayed 8 nights in Feb 2020

6/10 Okay

Georgia

7 Mar 2020

Disliked: Property conditions & facilities

Noisy room

To much noise from the air condition. We could not sleep

Stayed 17 nights in Feb 2020

4/10 Poor

Verified traveller

1 Mar 2020

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 16 nights in Feb 2020

8/10 Good

Verified traveller

29 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 13 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group

13 Jan 2020

Liked: Cleanliness

Nice hotel, communication difficult

Hard to communicate with majority of the staff made simple requests difficult Room was nice, pool only shallow

Stayed 7 nights in Dec 2019

8/10 Good

Sara

Travelled with partner

12 Jan 2020

Liked: Cleanliness, staff & service, amenities

This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.

Stayed 4 nights in Nov 2019

4/10 Poor

Terry

Travelled with family

24 Dec 2019

Disliked: Staff & service

Wont recommnend

The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower. Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am

Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner

4 Dec 2019

Disliked: Staff & service

The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.

Stayed 3 nights in Nov 2019

6/10 Okay

karrah

1 Dec 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

We got what we paid for

The resort appeared beautiful from the outside with a stunning pool but I was shocked with the quality of the rooms. We arrived late and slept on the most uncomfortable hard bed. There were also loud carts that passed by our patio all night. We requested to switch rooms the next day. At the front desk we explained the noisy night we had and the two ladies were just talking amongst themselves. I said “hello can you please listen to us”. It was very disrespectful. We got to our new room & the bed was comfier. We were told housekeeping would fix the bed. However, I was shocked that both rooms had no soap to wash our hands with. We had to use the shower gel they provided. We also thought it was odd how we went to the front desk to ask for water and they couldn’t just charge it to the room. They walked with us back up to the room to make sure we would pay.

Stayed 2 nights in Nov 2019

8/10 Good

Michelle

22 Nov 2019

Liked: Room comfort

Zen living experience

Room was great, a little bit older but still really nice and spacious. It was nice to have robes and slippers, as well as beach towels and a beach bag. The place is very beautiful. There is also a free shuttle to Patong beach which was great!

Stayed 2 nights in Nov 2019

6/10 Okay

James

11 Nov 2019

Liked: Cleanliness

Not professional

Not a bad place to stay, clean room, staff at front desk is overwhelmed by so many guests, we we’re suppose to have breakfast buffet when we checked in but the next day we we’re told that it wasn’t included., we had to argue with front desk for about 40 minutes & they finally told us to go ahead go and eat for that day, then Hotels.com told me later after so many messages back & forth with hotel staff that our stay did not include breakfast..but when we checked in they said it was included so did my paperwork. Muay Thai gym is right next door so got a workout in but after bitter experience with hotel hotel staff being unprofessional I wouldn’t be staying at this place again.

Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group

5 Nov 2019

Took a long to to check in as, there was a few customers arguing about being over charged. Also any extra services I.E taxis where double the price then outside the hotel resort

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

18 Oct 2019

Disliked: Staff & service

Stayed 2 nights in Oct 2019

8/10 Good

CHI KWONG

18 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm stay

It’s a very nice hotel comparing with highly attractable price. It’s very quiet, clean and comfortable resort. They provide very good massage too! New staffs in front desk should be trained better.

Stayed 7 nights in Jun 2019

8/10 Good

Bilal

8 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel in Patong

Great facilities ok location and great staffs

Stayed 1 night in May 2019

Naina Resort & Spa

Photo gallery for Naina Resort & Spa

Reviews

Good

Popular amenities

Explore the area

Room options

View all photos for Villa 3 bedroom

Villa 3 bedroom

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Superior Room

Superior Room

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Grand Deluxe Pool Access

Grand Deluxe Pool Access

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Grand Deluxe Room

Grand Deluxe Room

Highlights

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About the area

Patong

What's nearby

Getting around

Restaurants

About this property

Naina Resort & Spa

Languages

Property amenities

Internet

Parking and transport

Food and drink

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Naina Resort & Spa Reviews

Reviews

Good

8.0/10

7.6/10

7.0/10

7.4/10

7.2/10