10/10 Excellent
Marco
15 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear The Boathouse Management,
I would like to express my great experience during our stay in your hotel.
From the moment we arrived we were extremely welcomed by the reception and this warmth kept all the way to our departure.
Every single staff member was very kind, friendly, helpful, attentive and supportive all the time.
I also would like to manifest a special thanks to 3 staff members: Daniele, Bee and Pepe. They were over and above our expectations, making us feel very special guests every day.
To the Chef working on the night shift of 09/09/24: I was in bed sick, feeling extremely ill. Your promptness offer for a Chicken porrige soup (it is not on the menu), brought me "back to life"! I will never forget your kindness even not knowing you name... Thank you very much!
We really had an absolutely great time with all of you, and we are looking forward to be back soon...
Best regards,
Bianca and Marco
Room 504 ( 06/09- 14/09/24)
Marco
Stayed 8 nights in Sep 2024