6/10 Okay
Deanna K.
30 Dec 2024
Major issue
We felt the property looks much larger in the photos. The refrigerator is small. We never did get the TVs to work or wifi to connect, which was ok because we didn’t spend our time watching tv. One of the corner pockets in the pool table has a hole and the balls kept falling out onto the floor. I didn’t think the communication with the rental company was very good because I texted and asked if we were good to arrive around 4:15 and they confirmed that we were but when we arrived around 4:30 the cleaners were still in there and were not finished cleaning. So we were greeted with trash in our kitchen, beds not made, etc. We would have waited in town if they had just told us it wasn’t ready instead of waiting on the deck with our kids and grandparents while they finished cleaning. We also had major issues one night when it stormed and there was water running down the 2nd floor bathroom walls and then leaking from the bottom floor ceiling from an obvious leak in the logs on one side of the house. The rental company didn’t seem too concerned when I called them at 7 am when our sons were woken up by water dripping on them. They did send someone out in the afternoon finally to suck up the water so they had a place to sleep that evening. I do not know if repairs have been made to the leaking logs. The view from the deck is beautiful and we enjoyed the hot tub and pool. Also, the beds were very comfortable and the kitchen had plenty of dishes/silverware.
Deanna K.
Stayed 4 nights in Dec 2024