6/10 Okay
Dennis
Travelled with group
16 Jan 2025
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I have stayed at this property in a few occasions now and never had a problem until this last time. I slipped and fell in your lobby during this last stay. I was coming in the front entrance and slipped in the damp carpet and floor in the main entrance in the loby. I lost my footing and fell on my left side. I also hit the left side of my head on the wall in the lobby. I went up to my room shaken and called the front desk. No one ever came to my room or checked on me afterwards. The next day I informed the person in the lobby what had happened. She said oh you called. Then asked if I was ok. That was it. I wish the staff had taken things a bit more seriously. No one ever checked on me after it was initially reported. After the incident I did experience bruising to my head, left knee and arm. Thankfully there was only bruising and pain. I just wanted to let someone be aware. Other than that I enjoyed my stay as I always do. Thanks.
Dennis
Stayed 4 nights in Jan 2025