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Garza Blanca Preserve Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Garza Blanca Preserve Resort & Spa

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Three Bedroom Oceanfront Suite
Aerial view
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast available
  • Housekeeping
The price is NZ$1,090
includes taxes & fees
10 Feb - 11 Feb

Explore the area

Map
Puerto Vallarta
  • Garza Blanca Beach
    ‪4 min walk‬
  • Playa Palmares
    ‪8 min walk‬
  • Playa Esmerelda
    ‪10 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪43 min drive‬

Room options

View all photos for Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Smart TV
Washer/dryer
Pillow menu
Premium bedding
Blackout curtains
  • 99.0 sq m
  • Ocean view
  • Sleeps 2

View all photos for Oceanfront Penthouse

Oceanfront Penthouse | Living area

Oceanfront Penthouse

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Ultra Junior Suite Panoramic

Ultra Junior Suite Panoramic | View from room

Ultra Junior Suite Panoramic

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free minibar items
Smart TV
Washer/dryer
Pillow menu
Separate bedroom
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Panoramic

View from room

Two Bedroom Suite Panoramic

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
HDTV
  • 300 sq m
  • Ocean view
  • Sleeps 6

View all photos for Deluxe Room Oceanfront

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Minibar (some free items)
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Panoramic Suite

Three Bedroom Panoramic Suite

Three Bedroom Panoramic Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
  • 391 sq m
  • Ocean view
  • Sleeps 8

View all photos for Suite, 1 Bedroom, Oceanfront

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
Washer/dryer
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Smart TV
Washer/dryer
Pillow menu
Premium bedding
  • 90 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Oceanfront Suite

Three Bedroom Oceanfront Suite | Interior

Three Bedroom Oceanfront Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
  • 402 sq m
  • Ocean view
  • Sleeps 8

View all photos for Deluxe Room Oceanfront

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room Oceanfront

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Smart TV
Washer/dryer
Pillow menu
Separate bedroom
Premium bedding
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Oceanfront Suite

Balcony view

Two Bedroom Oceanfront Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
  • 194 sq m
  • Ocean view
  • Sleeps 6

View all photos for The Grand Penthouse

The Grand Penthouse

The Grand Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Washer/dryer
  • 465 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Smart TV
Washer/dryer
Pillow menu
Separate bedroom
Premium bedding
  • 123 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1007)
The price is NZ$905
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Garza Blanca Preserve Resort & Spa. Within steps you'll find Bay of Banderas and Garza Blanca Beach within a short 5-minute stroll. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The family restaurant, Blanca Blue Restaurant, is open for breakfast, lunch and dinner. Aqua Azul is the resort's own bar, serving drinks along with lunch. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning full breakfast is served between 7 AM and noon. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class South Zone resort include Cruise Ship Terminal and Malecon.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Garza Blanca Beach - 4 min walk
  • Playa Palmares - 8 min walk
  • Los Arcos - 2 min drive
  • Playa Gemelas - 5 min drive
  • Playa Mismaloya - 7 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Some rates at Garza Blanca Preserve Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Garza Blanca Preserve Resort & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, outdoor tennis courts and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

  • 165 guestrooms or units
  • 11 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Garza Blanca Preserve Resort & Spa offers 165 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: USD 35 per person
  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Racquetball/squash
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room
  • Stereo

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Preserve Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 per person
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Blanca Garza
Garza Blanca
Garza Blanca Preserve
Garza Blanca Preserve Puerto Vallarta
Garza Blanca Preserve Resort
Garza Blanca Preserve Resort Puerto Vallarta
Garza Blanca Resort
Garza Blanca Preserve Hotel Puerto Vallarta
Garza Blanca Preserve, Resort And Spa
Garza Blanca Preserve Resort Spa
Garza Blanca Preserve Resort And Spa

Frequently asked questions

What is the cancellation policy at Garza Blanca Preserve Resort & Spa?

Garza Blanca Preserve Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa on 10 Feb 2025 start from NZ$1,090.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Preserve Resort & Spa?

Yep, Garza Blanca Preserve Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Garza Blanca Preserve Resort & Spa?

Yep, Garza Blanca Preserve Resort & Spa is a short 4-minute walk from Garza Blanca Beach. Fun beach activities include yoga, snorkelling and windsurfing. You can also find boat tours.

Is there a spa on site at Garza Blanca Preserve Resort & Spa?

Yep, there is an onsite spa at Garza Blanca Preserve Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Garza Blanca Preserve Resort & Spa have a pool?

Yep, and guests love it! Garza Blanca Preserve Resort & Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Garza Blanca Preserve Resort & Spa?

Garza Blanca Preserve Resort & Spa features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes Garza Blanca Preserve Resort & Spa a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Garza Blanca Preserve Resort & Spa.

Is Garza Blanca Preserve Resort & Spa family-friendly?

You bet! With amenities such as a free children's club, supervised childcare and 3 outdoor pools, it's no surprise that Garza Blanca Preserve Resort & Spa is a hit with families.

Does Garza Blanca Preserve Resort & Spa serve breakfast?

Yeah, full brekkie is offered daily from 7 AM to noon.

Is there a free airport shuttle available at Garza Blanca Preserve Resort & Spa?

No, Garza Blanca Preserve Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Garza Blanca Preserve Resort & Spa?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Garza Blanca Preserve Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Garza Blanca Preserve Resort & Spa?

No, pets and service animals are not allowed.

Garza Blanca Preserve Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1003 reviews" "
Rating 8 - Good. 154 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus, Conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, and beyond friendly staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People is what your stayed is memorable! Thank you the entire staff
Stayed 4 nights in Sep 2024

4/10 Poor

Catherine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Poor housekeeping service. Poor communication of hotel staffs during checkin procedure. Access to different locations is very inconvenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

tien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Catherine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Poor housekeeping service. Poor communication of hotel staffs during checkin procedure. Access to different locations is very inconvenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeremy David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Wi-Fi was not very good
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Sharli

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is meant for more couples and not family oriented. We booked through Expedia that stated they had 7 dining options but of the 7 one is not included in the all inclusive and the other 3 are strictly for adults and out of the 3 where my kids could eat at one of them is closed literally the whole week. We had to eat at the same two restaurants the 5 days we were there. This resort also charges for any extra snacks you may need in your room along with extra water. Management isn’t very helpful either. We spent so much money to stay at this property and yet we were limited to being able to enjoy the resort entirely. Also if you are planning on staying be aware that there is construction going on and some of the rooms are literally facing the construction workers and the noise.
Stayed 4 nights in Aug 2024

2/10 Terrible

ahmed, El Cajon

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The all inclusive service is not worth. Once you pay $900.00 usd for 3 nights you will be billed another $1000.00 as of food not included in the all inclusive services. They don’t explain to you the type of food you order if its included or not. Plus the menu for the inclusive item ilare very poor and not worth $300.00 a day. Staff tipped them selfs other than us tipping in cash multiple times. You have to pay for wifi service a $100.00 for the stay. No shuttle service to airport as explained in app description.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely in every sense, amazing staff! Big shout out to Ronnie and Edgar. Housekeeping was the best!
Stayed 9 nights in Jul 2024

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been in a lot of nice hotels never thought it would take me by surprise. Beautiful
Stayed 3 nights in Aug 2024

6/10 Okay

Meghedi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
I like the greenery and the spa. But food/ restaurants are limited. To entertainment after 7/8. You basically have to sleep after that. Also the base tower is too small and my ocean front room was kinda smelly
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to host a wedding event!!
Stayed 10 nights in Jul 2024

10/10 Excellent

Sada, Houston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Friendly helpful staff. Food is amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Araks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property,
Stayed 5 nights in Apr 2024

8/10 Good

Narek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent, the room was awesome with very comfortable beds, my whole family slept good and the views were amazing. The food was so delicious and the staff were so respectful. We all enjoy kayaking and the hike was so fun. This was one of our most memorable vacation we have ever taken.
Stayed 6 nights in Jul 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GB is a great place to vacation. Food & drinks are great. Pool & bar service are exceptional.
Stayed 5 nights in Jun 2024

6/10 Okay

Miles

Travelled with partner
Liked: Cleanliness, amenities
This property can be a bit confusing as it is two separate hotels. One is on the beach and the other is up on the hillside. They allow you to go back and forth but they have very different vibes. We tried to book at the hotel on the beach and had no idea that we had been "upgraded" to the place on the hillside, which is not what we wanted. The hillside hotel is not nearly as relaxing as the decor is a bit chaotic and doesn't really know what it wants to be. Giant chess pieces, gold, silver, checkers... I have no clue what they are going for. But the rooftop is great. The restaurants are good but not as good as their sister resort in Cabo. The best one we went to was the Chinese restaurant Dao and the rooftop. The drinks are sometimes good, sometimes not. It depends on where you are and when you order. You can order a margarita and it's great and then you order another round and it tasted completely different. Consistency in bar training could help. The staff was hit or miss. We were assigned a personal conceriage who was hounding us about a membership plan and when we didn't sign up for the presentation we never heard from her again. I think overall this place is too concerned with trying to sell you on a membership and needs to focus more on service. The check in process is not good. We waited in the lobby almost an hour to check in. That is unacceptable at a fancy resort. They had one person working check in desk but lots of staff for selling memberships.
Stayed 5 nights in Jun 2024

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 6 nights in Jun 2024

4/10 Poor

terrence, Louisville

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We received no VIP access or upgrades. Went to dinner Monday evening at Blanca Blue and wife came down with food poisoning and was bedridden the rest of week. This was verified with the hotel’s Doctor. She could not leave room until we flew out on Saturday. In addition service at pool was terrible as the servers catered to the larger crowds. Terrible experience for the amount of money spent. We will be writing more reviews on many sites.
Stayed 7 nights in Jun 2024

10/10 Excellent

Amado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Food was fantastic and drinks were made well.
Stayed 6 nights in Jun 2024

8/10 Good

Edgar, Gwneva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, not too large to keep your eyes on the kids and still be able to relax.
Stayed 3 nights in Jun 2024

10/10 Excellent

Scott, Santa Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and good food
Stayed 4 nights in May 2024

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2024