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Oaks Cypress Lakes Resort

4.0 star property
Aparthotel with 2 restaurants, a quick walk to Cypress Lakes Golf and Country Club

Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, pool loungers
Lobby
2 restaurants, breakfast served
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NZ$242
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Tamburlaine Organic Wines
    ‪3 min walk‬
  • Cypress Lakes Golf and Country Club
    ‪9 min walk‬
  • Brokenwood Wines
    ‪11 min walk‬
  • Cessnock, NSW (CES)
    ‪6 min drive‬

Room options

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bath and shower
Hairdryer
  • 43 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Separate bath and shower
  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only – No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Valley View (Adults Only – No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bath and shower
Hairdryer
  • 56 sq m
  • Studio
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Separate bath and shower
  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only – No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Valley View (Adults Only – No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
2 bathrooms
  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Separate bath and shower
  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Valley View Suite - Adults only

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite - Adults only

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
2 bathrooms
  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
3 bedrooms
2 bathrooms
  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Valley View Suite - Adults only

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite - Adults only

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Separate bath and shower
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedrooms Villa

Living area

Two Bedrooms Villa

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Villa

Exterior

One Bedroom Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

Premier One Bedroom Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Three Bedrooms Villa

In-room safe, desk, laptop workspace, iron/ironing board

Premier Three Bedrooms Villa

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Valley Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Valley Suite (Adults Only)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedrooms Valley Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedrooms Valley Suite (Adults Only)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Two Bedrooms Villa

In-room safe, desk, laptop workspace, iron/ironing board

Premier Two Bedrooms Villa

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Three Bedrooms Villa

In-room safe, desk, laptop workspace, iron/ironing board

Three Bedrooms Villa

  • Sleeps 6
  • 3 Queen Beds

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About the area

Pokolbin

At Oaks Cypress Lakes Resort you'll be within just a 15-minute stroll of Cypress Lakes Golf and Country Club and Brokenwood Wines. Highlights at this aparthotel include 2 restaurants, 3 outdoor swimming pools and a golf course. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a balcony, a dining area and WiFi. A fridge and a microwave make in-room dining convenient. A living room, a ceiling fan and a safe are also available. Housekeeping is available on request. .The bistro, Cypress Lakes Bistro & Ba, is open for breakfast, lunch and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Pokolbin aparthotel include Tempus Two Winery and Roche Estate.
View more Aparthotels in PokolbinOpens in a new window

What's nearby

  • Cypress Lakes Golf and Country Club - 9 min walk
  • Brokenwood Wines - 11 min walk
  • Roche Estate - 18 min walk
  • Hope Estate - 4 min drive
  • Hunter Valley Gardens - 4 min drive

Getting around

  • Branxton Station - 17 min drive
  • Newcastle, NSW (NTL-Williamtown) - 54 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬6 min drive
  • ‪Harrigan's Hunter Valley - ‬3 min drive
  • ‪Brokenwood Wines - ‬13 min walk
  • ‪Oak & Vine - ‬9 min walk
  • ‪Sabor Dessert Bar - ‬4 min drive

About this property

Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, a quick walk to Cypress Lakes Golf and Country Club
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

  • 115 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Oaks Cypress Lakes Resort offers 115 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Pool umbrellas
  • Spa tub

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 115 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 5 2025 (dates subject to change):
  • Golf course
The property will be renovating from 1 September 2025 to 4 September 2025 (completion date subject to change). The following areas are affected:
  • Golf course
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults and AUD 30 to 35 for children
  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Frequently asked questions

What is the cancellation policy at Oaks Cypress Lakes Resort?

Oaks Cypress Lakes Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Cypress Lakes Resort?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Oaks Cypress Lakes Resort on 25 Feb 2025 start from NZ$242.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Cypress Lakes Resort?

Yep, Oaks Cypress Lakes Resort has a free self car park.

Does Oaks Cypress Lakes Resort have a pool?

Oaks Cypress Lakes Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Oaks Cypress Lakes Resort?

Oaks Cypress Lakes Resort features 3 outdoor pools, 1 hot tub and 2 restaurants.

What makes Oaks Cypress Lakes Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Oaks Cypress Lakes Resort.

Is Oaks Cypress Lakes Resort family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Cypress Lakes Resort is a hit with families.

Does Oaks Cypress Lakes Resort serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Oaks Cypress Lakes Resort?

No, Oaks Cypress Lakes Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Cypress Lakes Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Oaks Cypress Lakes Resort?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Cypress Lakes Resort?

No, only service animals are allowed.

Is there a golf course on site at Oaks Cypress Lakes Resort?

Yep, Oaks Cypress Lakes Resort has an 18-hole golf course. A golf driving range and golf lessons are also available.

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 951 out of 2111 reviews
Rating 8 - Good. 748 out of 2111 reviews
Rating 6 - Okay. 263 out of 2111 reviews
Rating 4 - Poor. 114 out of 2111 reviews
Rating 2 - Terrible. 35 out of 2111 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hiam

Liked: Cleanliness, property conditions & facilities
This property was modern and beautifully decorated. The views were beautiful. The walk around the property was very enjoyable with all the nature and animals. It is located in the heart of the Hunter, making it an easy drive to the wineries. Definitely will come again. Thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

NADENE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful friendly happy staff very helpful. All staff had smiles on there face. Loved my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Libby

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The team that work at the Oaks Cypress are lovely
Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Stayed 3 nights in Dec 2024

6/10 Okay

Hannah

Stayed 2 nights in Nov 2024

2/10 Terrible

Nathan

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stunning accommodation & facilities. Attentive & very helpful stuff. Clean, quiet, relaxing. Highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to get a booster for the internet. TV in the bedroom didn’t work at all - or it’s remote. Black mould in shower and very bad under the sink. Had to ask for a soap. For our entire stay there were two bags of laundry outside our door that never moved. Went to have dinner in your Sri Lankan restaurant - booked and went down to find out it wasn’t open that night- but their booking app accepted my booking. I asked a single friend to book there with us and we found it funny that she got a 2 bedroom unit but there was 2 people on my booking and we a one room setup - seemed weird as we’d paid the same amount. There was loud gardening machinery going all day just outside our window which made it impossible to have a sleep in - which we’d been looking forward to . When I was leaving they attempted to charge me for breakfasts I’d never had and were not including in the booking I’d selected . Nice bed and polite staff. But my stay was just a bit awkward - it didn’t make me want to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities
I have stayed many times at Cypress Lakes and will keep coming back. The staff are friendly and the rooms are spacious and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Situated in the middle of a golf course. Villas are spread out. Friendly staff. Main building with reception and restaurant/ bar and pool are all very nice. Good breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, room comfort
Perfect in everyway. Location, surrounds & rooms!
WOW! What a beautiful relaxing well appointed room. Set in bushland overlooking the golf course & water features. You get the benefit of being secluded and quiet, yet have all the facilities you could possibly desire just a walk down a path. The rooms were so luxurious & comfortable. Your own kitchen, lounge & dining as well as the verandah that takes in the view. You could not ask for me. Wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room clean and spacious, reception staff very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

COLIN

Travelled with family, Travelled with group
Liked: Amenities
Cypress Lakes is a reliable option though the rooms are a little tired and could do with a more thorough inspection between visitors. Parking was a nightmare this time around, whether multiple rooms had multiple cars I am not sure, but we could never park near our room. The other cars didn’t appears to move much if at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best of both worlds staying in the Elysia accommodation while also being a guest at Cypress Lakes.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort
Very old fashioned hotel, needs so much work doing to it. The rooms are dirty and not looked after. The pools are dirty and need some looking after. The phone lines don't work and the wifi is very limited. Would not recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
all round great place to unwind for the weekend
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay and staff were more than accommodating
Stayed 1 night in Sep 2024

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is very dated and needs maintenance to be completed. Not the luxury resort it once was.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Property was nice but a little dated. The wifi didn’t work at all in our property. We enjoyed the buffet breakfast.
Stayed 1 night in Sep 2024