Hotel Riu Jalisco - All Inclusive

3.5 star property
Family-friendly property on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
Courtyard
2 outdoor pools, pool umbrellas, pool loungers
Sports facility
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Spa
  • Pool
  • Gym

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    19 min walk
  • Flamingos Golf Club
    3 min drive
  • Playa Bucerias
    12 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    23 min drive

Room options

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 3 Bedrooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
3 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Hotel Riu Jalisco - All Inclusive. Within a 20-minute stroll, you'll find popular places like Bay of Banderas and Nuevo Vallarta Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Asian Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and noon. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Nuevo Vallarta property include Nayar Vidanta Golf and Playa Bucerias.

What's nearby

  • Nuevo Vallarta Beach - 19 min walk
  • Flamingos Golf Club - 3 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nayar Vidanta Golf - 7 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Jalisco - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and spa services are also featured at the family-friendly Hotel Riu Jalisco - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 700 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Jalisco - All Inclusive?

Yep, Hotel Riu Jalisco - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Jalisco - All Inclusive?

Yep, Hotel Riu Jalisco - All Inclusive is a short 19-minute walk from Nuevo Vallarta Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Is there a spa on site at Hotel Riu Jalisco - All Inclusive?

Yep, Asian Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hotel Riu Jalisco - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Jalisco - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

Is Hotel Riu Jalisco - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Riu Jalisco - All Inclusive is a hit with families.

Does Hotel Riu Jalisco - All Inclusive serve breakfast?

Yep, free buffet brekkie is available daily between 7 AM and noon.

Is there a free airport shuttle available at Hotel Riu Jalisco - All Inclusive?

No, Hotel Riu Jalisco - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Jalisco - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Jalisco - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Jalisco - All Inclusive?

No, pets are not allowed.

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 548 out of 1379 reviews" "
Rating 8 - Good. 394 out of 1379 reviews" "
Rating 6 - Okay. 217 out of 1379 reviews" "
Rating 4 - Poor. 117 out of 1379 reviews" "
Rating 2 - Terrible. 103 out of 1379 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Olga

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Didn’t like the fact in the lobby was super hot didn’t even offer ice for the water. We constantly had to call front desk to refill our shampoo our refrigerator. The bartenders ignored you if you didn’t tip them. The only good restaurant that always had our table ready and was very respectful was in the restaurant Emiliano’s and the waiters were super nice Breakfast and dinner. The restaurant adelitas and the bontana were the worst no clean waiters not friendly at all the took to long to serve you drinks. The rooms were always hot and always w mosquitoes and bugs. The bed were not what I expected I ask for two double beds they were all stuck together was very awkward to sleep w my daughter and her husband
Stayed 9 nights in Sep 2024

4/10 Poor

Ricardo, Surprise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So clean and green
Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Aug 2024

2/10 Terrible

Salma

Stayed 4 nights in Aug 2024

4/10 Poor

Zdenka

Liked: Staff & service, property conditions & facilities
We stayed 1 night, than we switched to Riu Vallarta 5 more days.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting these properties two to three times a year. All the RIU properties in this area are amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

sandra tinoco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente servicio
Stayed 4 nights in Aug 2024

8/10 Good

Jose, Fillmore

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Aug 2024

8/10 Good

paxton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provided a good variety of food and entertainment
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 5 nights in Aug 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service with daily activities.
Stayed 4 nights in Aug 2024

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great for the most part. Staff was great, was clean, everyone was friendly. My only issue was was had a room closest to the pool...which also meant close to the RIU stage. Every night until 11 or later the walls of our room would vibrate from the music bass and we could hear every word like we were standing right in front of the show. Not a terrible issue but im a light sleeper and I was glad my kids were old enough to not be too bothered by it. I also understand people are there on vacation and to watch shows, but we were usually too tired by the end of the day to stay out for them. Just ask for an interior room away from the stage if this might be a problem for you.
Stayed 7 nights in Aug 2024

8/10 Good

Celene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Booked a room with a jacuzzi and it was really dirty and not working properly. Had called front desk to fix issue a few times but no one showed up besides one maintenance guy who made it worse. Tried to clean it ourselves, felt like we were annoying staff. In the four nights we were there, we didn't use it once.
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Todos los lugares y areas estaban muy limpios el cuarto donde yo me quede no estaba muy limpio. Tenia mojo en los baños y los espejos estaban sucios. Pero todo lo demas estubo genial definitivamente lo recomiendo.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Air conditioning and ceiling fan worked well and kept the room nice and cold. Bedding and areas in the room showed poor maintenance. The pillows smelled bad, not sure if it was the pillow case or a sweat smell coming from the pillow itself. The bed sheets looked old and lacked a fresh clean smell. The shower door would not stay shut, and the hinges were rusted. The staff were friendly and services were good during breakfast and dinner. The lunch restaurant by the beach had little staff to bus tables. Green areas were well taken care of.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with excellent service.
Stayed 4 nights in Aug 2024

2/10 Terrible

Angel A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Angel A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Juan M

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriends and I came for a little get away. This hotel destination was perfect for us. The food was great, the drinks were perfect. Everything was clean and very well up kept. I would definitely come back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 3 nights in Aug 2024

6/10 Okay

Arcelia

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice property.
Stayed 6 nights in Aug 2024

6/10 Okay

Troy Alan

Stayed 5 nights in Jul 2024

6/10 Okay

Carmina

Travelled with family and small children
lack of staff flexibilty. cacroches at the bar , danning hall and rooms.
Stayed 7 nights in Aug 2024