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Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

Water park
Reception
Garden view
Shopping centre
Theatre show

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • All-inclusive
  • Gym
  • Spa
  • Breakfast included
The price is NZ$791
includes taxes & fees
9 Dec - 10 Dec

Explore the area

Map
Playas de Bavaro, Higuey, Punta Cana, La Altagracia, 23301
  • Cocotal Golf and Country Club
    16 min walk
  • Dolphin Island
    6 min drive
  • The Lakes Barcelo Bavaro Golf Course
    9 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    23 min drive

Room options

View all photos for Resort King - Ocean View Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort King - Ocean View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King - Pool View Junior Suite

Resort King - Pool View Junior Suite

Resort King - Pool View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Queen - Pool View Junior Suite

Resort Queen - Pool View Junior Suite

Resort Queen - Pool View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Queen - Swim Up Junior Suite

Resort Queen - Swim Up Junior Suite

Resort Queen - Swim Up Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Queen - Tropical Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort Queen - Tropical Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King - Tropical Junior Suite

Resort King - Tropical Junior Suite

Resort King - Tropical Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Queen - Ocean View Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort Queen - Ocean View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King - Swim Up Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort King - Swim Up Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$542
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive. You'll be 3.6 km (2.2 mi) from Bavaro Beach and 4.1 km (2.6 mi) from Los Corales Beach. Highlights at this all-inclusive property include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Om Spa Lopesan Costa Bavaro can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Gondola, serves Italian cuisine and is open for dinner. With 16 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Bávaro property, you'll be 4.9 km (3 mi) from Downtown Punta Cana and 4.9 km (3 mi) from Cortecito Beach.

What's nearby

  • Dolphin Island - 6 min drive - 2.9 km
  • Downtown Punta Cana - 7 min drive - 5.0 km
  • Los Corales Beach - 10 min drive - 4.1 km
  • Cortecito Beach - 13 min drive - 5.0 km
  • Bavaro Beach - 14 min drive - 3.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 23 min drive

Restaurants

  • ‪Bávaro Coffee - ‬6 min drive
  • ‪Nova Beach Club - ‬5 min drive
  • ‪The Valley American Restaurant - ‬6 min drive
  • ‪La Piña - ‬7 min drive
  • ‪Caribe - ‬6 min drive

About this property

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

Luxury property on the beach, with 5 outdoor swimming pools
Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 16 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

  • 1 building
  • 1042 guestrooms or units
  • 5 levels
  • 10 dining venues
  • 16 bars or lounges
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive offers 1042 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free international calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Om Spa Lopesan Costa Bavaro has 31 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 restaurants
  • 16 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Asador
  • El Charro
  • Gondola
  • Inari
  • La Boheme

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 31 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Lifeguards
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free international calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Lopesan Costa Bávaro Resort Spa Casino All Inclusive
Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Resort Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Resort Spa Casino All Inclusive
Lopesan Costa Bávaro Spa Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive on 9 Dec 2024 start from NZ$790.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Yep, Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

The closest beach to Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is Bavaro Beach (2.4 km).

Is there a spa on site at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Yep, Om Spa Lopesan Costa Bavaro is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive features 5 outdoor pools, a full-service spa and a health club.

What makes Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive.

Is Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is a hit with families.

Does Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

No, Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

There is a golf course next to Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive.

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2154 out of 3897 reviews" "
Rating 8 - Good. 784 out of 3897 reviews" "
Rating 6 - Okay. 464 out of 3897 reviews" "
Rating 4 - Poor. 259 out of 3897 reviews" "
Rating 2 - Terrible. 236 out of 3897 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lizamar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El servicio al cliente no es el mejor
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is espectacular . Muy acogedor y el servicio al cliente excelente
Stayed 5 nights in Aug 2024

8/10 Good

Shavaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es espectacular, me encantó que tiene variedad de comida mi familia y yo reservamos un restaurant diferente cada noche y todos nos encantaron. Gracias a todos los empleados que nos trataron muy bien atentos y amables. Las piscinas muy limpias y bonitas.
Stayed 5 nights in Aug 2024

8/10 Good

Jackie Madge, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful but to many covered people there like so many moslims it was kinda scary
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Kevin, Randolph

Liked: Cleanliness, property conditions & facilities
food needs to improve
Stayed 3 nights in Aug 2024

8/10 Good

Latanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax. Resort has bowling alley, water park , beach and several pools . We didn’t enjoy the buffet but enjoyed the other dining options
Stayed 4 nights in Aug 2024

10/10 Excellent

JULIENNE

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

2/10 Terrible

Leanne

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose R

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They make you feel home and ade very cheerful!
Stayed 5 nights in Aug 2024

10/10 Excellent

Marlen

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff.
Stayed 5 nights in Aug 2024

8/10 Good

Laura

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the rooms are very spacious and updated. Lunch at the beach club is amazing! The area around the property is private condo’s and a public marina which can make some people feel unsafe so this is important to note.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property good food the staff was so attentive and friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Amissa

Liked: Amenities
Beautiful resort
Stayed 4 nights in Aug 2024

10/10 Excellent

Quan Cong

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff and people work there
Stayed 5 nights in Aug 2024

10/10 Excellent

Slawomir, Forked River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique service that was available.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ray

Liked: Cleanliness
Stayed 4 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
It's a pretty big resort so the walking distance from the room to the restaurants or amenities is too long So you return more tired than you arrived and is supposed to be relaxed and rested The hotel should have golf cars or something
Stayed 3 nights in Aug 2024

6/10 Okay

Sam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Food is terrible choice of food is horrible staff is extremely slow and unfriendly
Stayed 3 nights in Aug 2024

2/10 Terrible

Lili

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Quiero empezar diciendo que el hotel es muy lindo y tiene muchas actividades para que te diviertas pero, la atención al cliente es TERRIBLE! Esta es la tercera vez que venimos a dominicana de vacaciones y nunca hacíamos tenido una experiencia tan mala en un hotel como esta vez, la habitación casi sin aire ni tampoco el mini bar funcionó jamás y lo reporte 5 veces nadie nunca hizo nada, lo reportamos por teléfono y personalmente en recepción y nada, con respecto a la habitación un olor a humedad, sin cesto de basura, las toallas buenas y mal tratadas, sin tragante en el baño y para terminar quitan parcialmente la luz a las 8:00 am todos los días para ahorrar electricidad, falta de respeto total, los trabajadores no importa donde vayas ni cuál sea la ubicación de cada uno todos todos mala cara un mal trato, una mala respuesta y si pedíamos algo casi siempre decían que no! En el buffet la comida buena pero llega temprano porque cuando se acaba no vuelven a sacar, sin contar en en todo el hotel sin dejar ningún área fuera de esto no hay AIRE ACONDICIONADO y por la noche no HAY LUZ en los pasillos, quería recalcar la única buena experiencia que tuvimos fue en el restaurante japonés y nos atendió PATRICIO lo mejor del hotel gracias a él mejoramos la noche porque anteriormente a eso la jefa del salón fue un poco in respetuosa y agresivamente con nuestro grupo que solo 8 adultos y 2 niños lo cual pagamos todos una tarifa bastante costosa. NO LO RECOMIENDO
Stayed 4 nights in Aug 2024

6/10 Okay

Alexander

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Needs to do better and it will be perfect
Check in / out was not welcoming at all! No hello, no eye contact, felt like he didn’t want to be there, not engaging at all (didn’t get his name as he wasn’t wearing a name badge👍). And he forget to give me my Welcome envelope which included my pool towel card! Henzy, who checked me out, was the same. No “thank you for staying at Lopesan”, just asked for my room number and sent me on my way. THEY SERIOUSLY NEED TO TRAIN IN CUSTOMER SERVICE! The facilities team work so much harder and so much nicer. Always saying hi as we walk past. Thank you to them. Hotel was super nice! Well kept, modern and huge!! Restaurant Food was very mediocre - nothing special. Breakfast and lunch buffet was actually more tasteful and had flavour. Pools - many to choose from. The sellers at the stalls near the pool were all aggressive! Not pleasant being hollered over pressuring sales to buy a bracelet. Felt like a market. (Which there was one next door for half the price). Get rid of them, or retrain. Theatre shows were a joke lol. Need to get better performers that can actually perform, as a team, together. It was a comedy. Overall, high end property, that didn’t have the staff to match.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dulce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Lopesan Costa Bávaro was nothing short of exceptional. The resort is a paradise with its stunning beachfront location, luxurious rooms, and impeccable service. The staff went above and beyond to ensure a memorable experience, from the delicious dining options to the wide range of activities available. Whether you’re looking to relax by the pool or explore the vibrant local culture, Lopesan Costa Bávaro offers the perfect blend of relaxation and adventure. I highly recommend this resort for an unforgettable vacation in the Dominican Republic.
Stayed 4 nights in Aug 2024