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The Sutton Place Hotel Vancouver

4.5 star property
Hotel with a full-service spa, steps from Robson Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Spa
  • Hot tub
  • Gym
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Pacific Centre Shopping Mall
    4 min walk
  • Robson Street
    4 min walk
  • Granville Street
    5 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    11 min walk

Room options

View all photos for Premium Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1 King bed)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (1 King bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room (2 Queen beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Queen beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Classic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Classic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hyatt Regency Vancouver
Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (2209)
The price is NZ$1,117
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Regency Vancouver

About the area

Vancouver

The Sutton Place Hotel Vancouver puts you in the heart of Vancouver, steps from Robson Street and within a 10-minute stroll of Granville Street. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Vida Spa can include massages along with access to the sauna. The restaurant, Boulevard Kitchen, is open for brunch, lunch and dinner. Gerard Lounge is the hotel's own bar. Enjoy the gym, Hot tub and pool loungers. 800 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute walk of this Central Vancouver hotel include Vancouver Waterfront and Vancouver Convention Centre.

What's nearby

  • Vancouver Waterfront - 11 min walk - 1.0 km
  • Vancouver Convention Centre - 12 min walk - 1.0 km
  • Canada Place - 12 min walk - 1.0 km
  • Canada Place Cruise Ship Terminal - 13 min walk - 1.1 km
  • BC Place Stadium - 13 min walk - 1.2 km

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬1 min walk
  • ‪Coast Restaurant - ‬3 min walk
  • ‪Earls - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Sutton Place Hotel Vancouver

Hotel with a full-service spa, steps from Robson Street
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

  • 397 guestrooms or units
  • 21 levels
  • 2 buildings
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include dressing gowns and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

What is the cancellation policy at The Sutton Place Hotel Vancouver?

The Sutton Place Hotel Vancouver offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sutton Place Hotel Vancouver?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on 16 Dec 2024 start from NZ$286.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sutton Place Hotel Vancouver?

Yep, The Sutton Place Hotel Vancouver has a self car park with in/out privileges for CAD 55 per night.

Are there any beaches close to The Sutton Place Hotel Vancouver?

Yep, The Sutton Place Hotel Vancouver is a short 15-minute walk from Sunset Beach.

Is there a spa on site at The Sutton Place Hotel Vancouver?

Yep, Vida Spa is available for guests. You'll enjoy services like massages.

Does The Sutton Place Hotel Vancouver have a pool?

The Sutton Place Hotel Vancouver has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes The Sutton Place Hotel Vancouver a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Sutton Place Hotel Vancouver.

Is The Sutton Place Hotel Vancouver family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Sutton Place Hotel Vancouver is a hit with families.

Does The Sutton Place Hotel Vancouver serve breakfast?

Yep, full brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Sutton Place Hotel Vancouver?

No, The Sutton Place Hotel Vancouver does not offer an airport shuttle service.

Is there a bar or restaurant at The Sutton Place Hotel Vancouver?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at The Sutton Place Hotel Vancouver?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Sutton Place Hotel Vancouver?

Furry friends are welcome at The Sutton Place Hotel Vancouver, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2053 out of 3088 reviews" "
Rating 8 - Good. 627 out of 3088 reviews" "
Rating 6 - Okay. 229 out of 3088 reviews" "
Rating 4 - Poor. 104 out of 3088 reviews" "
Rating 2 - Terrible. 75 out of 3088 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Sutton Place. Excellent choice.
Stayed 1 night in Aug 2024

6/10 Okay

emilyn safroniuk, martensville

Liked: Cleanliness, staff & service, property conditions & facilities
I did have a room upgrade that I paid for but the connection was poor (wifi) and the phone in the room doesn’t work
Stayed 4 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Sutton Place! It is a beautiful property and the staff were extremely helpful and kind! We were checked in early and our room wasn’t quite ready but they upgraded us to suite that was ready! The room was a great size, comfy bed, delicious Nespresso coffee and lovely shower. We will be going back for sure!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, very clean comfortable rooms all with a great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very convenient location with nice amenities
Stayed 2 nights in Aug 2024

8/10 Good

james brent, Chilliwack

Travelled with partner
Liked: Cleanliness, staff & service
Good stay but after this I will always stay at the Hotel Vancouver after paying this kind of money…
Stayed 2 nights in Aug 2024

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Domenica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Vancouver was amazing!!! Liked the hotel and the amenities. My only complaint would be the price of parking and condition of the parking garage and that the mattress was due for a replacement. Overall, would still recommend Sutton Place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were so comfortable and the server remembered the breakfast order the second day. Overall it was an excellent experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Pui

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, Cesar checked us in and he was wonderful. It was my daughter’s birthday and he went above and beyond to accommodate our requests and make us feel welcome! Thank you for making our weekend such a memorable experience. We will definitely be back.
Stayed 2 nights in Aug 2024

6/10 Okay

niko

I did not thus place- I stayed there 5 times but I wont ever come back again
Stayed 5 nights in Aug 2024

8/10 Good

Carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the service you get from all the staff. We book this hotel when we can but is getting out of our price range. One thing I do not like is we bring some snacks and yogurt to have and the fridge is full of items to sell I loved when we could put our leftovers also in the fridge. There is absolutely no room for that now.
Stayed 1 night in Aug 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jaymin, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent 4 star property. Front desk was very curt and less friendly than I expected. Bell hop was very courteous. Took several calls to get pillow/blankets sent to our room for sofa bed (which is not a true fold out sofa bed with mattress). Room was rather dated, shower was cramped. The good part about the hotel is its location. You are a very short walk to all the restaurants and shops on Robson street.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The VIP upgrade through Expedia was wonderful. Got a great, spacious suite. The hotel itself is also excellent . The location in the middle of downtown is most comvenient, close to many things. And the room rates are quite reasonable for what seems to be a five star hotel. We recommend it strongly.
Stayed 2 nights in Aug 2024