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Zoetry Agua Punta Cana - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zoetry Agua Punta Cana - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Yoga
Exterior
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Hot tub
    Hot tub
  • On private beach
    On private beach
  • Bar
    Bar
  • All-inclusive
    All-inclusive

Explore the area

Map
Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    11 min drive
  • Macao Beach
    27 min drive
  • Cana Bay Golf Club
    31 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    51 min drive

Room options

View all photos for 3-Bedroom Villa Dominicana Garden View

Premium bedding, pillow-top beds, in-room safe, desk

3-Bedroom Villa Dominicana Garden View

Highlights

Patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
  • 279 sq m
  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

View all photos for Penthouse Suite Ocean View King

Penthouse Suite Ocean View King | Living area

Penthouse Suite Ocean View King

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
  • 144 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Villa Caribe Garden View

2-Bedroom Villa Caribe Garden View | Living area

2-Bedroom Villa Caribe Garden View

Highlights

Patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
  • 186 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Double)

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite King

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Oceanfront King

Junior Suite Deluxe Oceanfront King

Junior Suite Deluxe Oceanfront King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Villa Caney Garden View

3-Bedroom Villa Caney Garden View | View from room

3-Bedroom Villa Caney Garden View

Highlights

Patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
  • 381 sq m
  • Sleeps 8
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite Pool View Double

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Pool View Double

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Oceanfront King

Junior Suite Oceanfront King

Junior Suite Oceanfront King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

Premium bedding, pillow-top beds, in-room safe, desk

Run of the House

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Junior Suite Garden View King

Premium bedding, pillow-top beds, in-room safe, desk

Romantic Junior Suite Garden View King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Junior Suite Pool View King

View from room

Romantic Junior Suite Pool View King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Agua Swim Up Double

View from room

Junior Suite Agua Swim Up Double

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Romantic Junior Suite Agua Swim Up King

Romantic Junior Suite Agua Swim Up King

Romantic Junior Suite Agua Swim Up King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Garden View Double

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Building design

Live Aqua Punta Cana - All Inclusive - Adults Only

On private beach
Pool
Breakfast included
All-inclusive
4.5 out of 5, Wonderful, (1625)
The price is NZ$1,149
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Live Aqua Punta Cana - All Inclusive - Adults Only

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Zoetry Agua Punta Cana - All Inclusive. You'll be 14.8 km (9.2 mi) from Macao Beach and 35.4 km (22 mi) from Downtown Punta Cana. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Zoetry Spa by Natura Bisse can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Olena, serves Italian cuisine and is open for dinner. Caicu is the property's own cocktail bar. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site indoor swimming pool and 24-hour gym. 1701 square feet (158 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Attractions in proximity to this 5-property class Uvero Alto property include Bavaro Beach and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 11 min drive - 5.2 km
  • Macao Beach - 27 min drive - 14.9 km
  • Cana Bay Golf Club - 31 min drive - 23.4 km
  • Iberostar Golf Course - 32 min drive - 25.8 km
  • Arena Gorda Beach - 36 min drive - 24.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 51 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬11 min drive
  • ‪Lobby Bar - ‬12 min drive
  • ‪Wink - ‬11 min drive
  • ‪Buffet Macao - ‬13 min drive
  • ‪Bar Uvero - ‬12 min drive

About this property

Zoetry Agua Punta Cana - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Zoetry Agua Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Zoetry Agua Punta Cana - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a 24-hour health club, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 96 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 1701 sq ft of conference space
  • 158 sq. m of conference space
  • Built in 2008
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Zoetry Agua Punta Cana - All Inclusive offers 96 air-conditioned accommodations with private plunge pools and tablet computers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zoetry Spa by Natura Bisse has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amaya
  • Caicu
  • Indigo
  • Olena
  • Piragua

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,701 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Private plunge pool
  • Tablet computer

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Agua Punta Cana
Agua Zoetry Punta Cana
Punta Cana Zoetry
Punta Cana Zoetry Agua
Zoetry Agua
Zoetry Agua All Inclusive
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana All Inclusive
Zoetry All Inclusive Punta Cana
Zoetry Punta Cana
Zoetry Agua Punta Cana All Inclusive All-inclusive property
Zoetry Agua All Inclusive All-inclusive property
Zoetry Agua Punta Cana Hotel
Zoetry Agua Hotel
Zoetry Agua
Hotel Zoetry Agua Punta Cana Punta Cana
Punta Cana Zoetry Agua Punta Cana Hotel
Hotel Zoetry Agua Punta Cana
Zoetry Agua Punta Cana Punta Cana
Agua Punta Cana
Agua Hotel Punta Cana
Zoetry Agua Punta Cana Punta Cana
Zoetry Agua Punta Cana All Inclusive
Zoetry Agua Punta Cana Hotel Punta Cana
Zoetry Agua Punta Cana All-inclusive property
Zoetry Agua Punta Cana All-inclusive property Punta Cana

Frequently asked questions

What is the cancellation policy at Zoetry Agua Punta Cana - All Inclusive?

Zoetry Agua Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zoetry Agua Punta Cana - All Inclusive?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Zoetry Agua Punta Cana - All Inclusive on 14 Dec 2024 start from NZ$962.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zoetry Agua Punta Cana - All Inclusive?

Yep, Zoetry Agua Punta Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Zoetry Agua Punta Cana - All Inclusive?

The closest beach to Zoetry Agua Punta Cana - All Inclusive is Bavaro Beach (30.9 km).

Is there a spa on site at Zoetry Agua Punta Cana - All Inclusive?

Yep, Zoetry Spa by Natura Bisse is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Zoetry Agua Punta Cana - All Inclusive have a pool?

Zoetry Agua Punta Cana - All Inclusive has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Zoetry Agua Punta Cana - All Inclusive?

Zoetry Agua Punta Cana - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with private plunge pools, pillowtop beds and premium bedding.

What makes Zoetry Agua Punta Cana - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private plunge pools and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Zoetry Agua Punta Cana - All Inclusive.

Is Zoetry Agua Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Zoetry Agua Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Zoetry Agua Punta Cana - All Inclusive?

No, but there are private plunge pools in the guestrooms.

Is there a free airport shuttle available at Zoetry Agua Punta Cana - All Inclusive?

No, Zoetry Agua Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Zoetry Agua Punta Cana - All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Zoetry Agua Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Zoetry Agua Punta Cana - All Inclusive?

Dogs are welcome at Zoetry Agua Punta Cana - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Zoetry Agua Punta Cana - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 302 out of 457 reviews" "
Rating 8 - Good. 82 out of 457 reviews" "
Rating 6 - Okay. 37 out of 457 reviews" "
Rating 4 - Poor. 19 out of 457 reviews" "
Rating 2 - Terrible. 17 out of 457 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Blue

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most fun and perfect vacation our family has ever had. The resort was beautiful, the service was unmatched, and the staff was incredible. Our concierge became like family to us during our stay- if anyone has worked with Jose Simeon, you will never be in better hands. He, and the rest of the staff were there for us with any request, any recommendation, and anything to make our stay more fun and relaxing. The wellness aspect of the resort is what resonated the most with the 5 of us- we brought our 3 teenagers with us, and they loved every second of it. the food was incredible, mixing various fare from around the world each night in beautiful restaurants. Our food servers and staff (Maria (manager), Millennia, Johanna, Elvis, and Manuel served with care and excellence, and always with a smile (and well placed jokes) that made us feel so comfortable and cared for. The villa we had was out of this world- and if a minor issue popped up, someone was there in minutes to take care of it. We will be returning to Zoetry properties around the world, and Zoetry Punta Cana will definitely be a return visit. This vacation brought our family together, and we will never forget all of the days on the beach in the ocean, in the pools (especially the swim-up bar), the many activities and fun adventures that were offered every day. We did not participate in the many excursions, as they were expensive, and honestly, we didn't need to leave the property with everything they offer. 5-star!!!
Stayed 6 nights in Jul 2024

6/10 Okay

Ernest

Stayed 3 nights in Jul 2024

6/10 Okay

Jaret, Denton

Stayed 4 nights in Jul 2024

10/10 Excellent

Dexter

Stayed 3 nights in Jul 2024

10/10 Excellent

zeki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIVE STARS FOR STAFF AND SERVICE, BUT NOT FOR THE BUG BITES Zoetry Agua, I don't usually write reviews. The five-star review goes to your staff. My husband has been talking about this resort for the last five years, and he wanted me to experience what he enjoyed five years ago with his family. The hotel looks like paradise, not a commercial apartment complex, which I liked. It is serene and quiet, super relaxing. The staff hustles; Luis, Rodrigus, and all the service staff are fantastic. We treated them right, and they treated us right back. We enjoyed everything except the excruciating bites that ate us alive. I am angry at how the establishment handles bug infestations: from the rooms to dead seaweed on the beach. The waves dump the seaweed on shore, creating a breeding ground for gnats and mosquitoes. They need to come up with a better solution than two people cleaning it by hand. I called Expedia for $248.00 reimbursement which should have been hotels responsibility to care for medical fees and addressed the bug bites. Instead of taking our concern as genuine positive criticism, the hotel management went into defensive mode. They said they upgraded our room because of the fly issue, but the upgrade was offered generously at check-in (the hotel had very few guests). I will not go back until there is a sign stating that the issues are being addressed. Hyatt doubled down.
Stayed 8 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property I have ever visited in my life hands down
Stayed 5 nights in Jul 2024

10/10 Excellent

justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience with a beach theme resort.
Stayed 5 nights in Jun 2024

10/10 Excellent

Basir

Stayed 3 nights in Jun 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cons: There were bedbugs and the staff was unconcerned. They acted as if we were crazy for being concerned luckily we had brought our own sheet protectors so we were able to endure the 3 nights. They did not keep up with the pool inflatables. There was very limited dining options. The WiFi was only good in the master room of our villa so that was frustrating. They also use WhatsApp to communicate with you. I also contracted food poisoning on 2nd night so for our final day I lay in bed in pain. My daughter also contracted it. The rest of the family was good so we assume it was the chicken. The area is isolated so be prepared. Pros: our concierge did have a cake made to celebrate my daughter’s graduations so that was nice. The pool was well maintained. The beach was nice but not as pretty as Aruba. The area is quiet when the workers are not out
Stayed 3 nights in Jun 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a relaxing, fun place to get away, it would be hard to find a better resort. The staff were all incredibly kind and helpful, and the property was beautiful.
Stayed 8 nights in May 2024

10/10 Excellent

Jeankarly

Stayed 2 nights in May 2024

6/10 Okay

yiwen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We had a generally positive experience during our four-night stay at the hotel. However, there was an unfortunate incident that we initially overlooked but has been distressing for my husband. He was bitten by bedbugs or another pest, resulting in red spots appearing all over his body during our stay, which continued to appear after we returned home.
Stayed 4 nights in May 2024

8/10 Good

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Peter

Stayed 4 nights in May 2024

2/10 Terrible

kimberly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is beautiful the swimup room was gorgeous. I arrived the reservation wasn't in the system correctly. I booked an ATV excursion it took the entire day. I was told to leave at 10 am and return by 3:30 that was incorrect I sat at the Bavaro excursion park 2 hours before the ATV ride and we couldn't drive fast because the buggies was mixed with the Polaris drivers which the Polaris is a faster ATV it was awful. The food was cold no customer service at all. I booked a Romantic dinner for my Fiancé for $250 I was sat at a high top table in the wine cellar. My transportation wasn't what I paid for or booked. This was a waste of my money. This was a special occasion ruined. I trusted Expedia website.
Stayed 3 nights in Apr 2024

10/10 Excellent

Skander van den

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful hotel with a quiet vibe.
Stayed 6 nights in Mar 2024

8/10 Good

Dreinie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is very well maintained, restaurants are beautiful, rooms are gorgeous, luxurious feel to it. We disliked the beach at the resort, not good for swimming (big waves, cold water) and limited activities. If you want to go relax it’s a great option, but for the more adventurous travelers, I would not recommend this resort. Staff is friendly and wonderful, hardworking. Amada was an exception hostess she checked in daily to make sure we enjoyed our stay. I would absolutely NOT recommend the Marinarium Snorkeling Cruise they provide through a third party, it’s like an aqua zoo, not a fun experience at all. Good experience all together but will not necessarily come back or recommend to friends.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome as usual
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoetry is awesome. It’s quiet, relaxed, high end, and very accommodating. One of my favorites in the island.
Stayed 6 nights in Mar 2024

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and attention to detail brought our vaction at this resort to the next level.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jack

Travelled with family
The service and the property was excellent!
Stayed 8 nights in Feb 2024

8/10 Good

Jessica T

Stayed 4 nights in Jan 2024

10/10 Excellent

ANGEL

Stayed 3 nights in Jan 2024