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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly hotel connected to the convention centre in Rivière-du-Loup with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Hypo-allergenic bedding, individually decorated, individually furnished
Breakfast and dinner served, international cuisine
Reception
Exclusive Room, Refrigerator & Microwave | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
  • Musee du Bas St Laurent
    19 min walk
  • Club De Golf De Riviere-Du Loup
    3 min drive
  • Cegep De Riviere-du-Loup
    3 min drive
  • Riviere du Loup, QC (YRI)
    10 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

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About the area

Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup places you in the heart of Rivière-du-Loup, connected to the convention centre and 1.6 km (1 mi) from Musee du Bas St Laurent. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at UniverSpa can include hot stone massages, body wraps and body scrubs along with thalassotherapy and reflexology. The restaurant, Restaurant - Boreal, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam, waterslide and lifeguards on site. 183 square feet (17 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Rivière-du-Loup hotel include Cegep De Riviere-du-Loup and Club De Golf De Riviere-Du Loup.

What's nearby

  • Cegep De Riviere-du-Loup - 3 min drive
  • Grand Portage Regional Hospital - 4 min drive
  • Parc de la Croix - 5 min drive
  • Pot-a-l'Eau-de-Vie - 8 min drive
  • Riviere-du-Loup Saint-Simeon Ferry - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min drive
  • ‪La Cage - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Family-friendly hotel connected to the convention centre in Rivière-du-Loup with a full-service spa
Hôtel Universel in Rivière-du-Loup offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a vending machine are also featured at the family-friendly Hôtel Universel in Rivière-du-Loup. Self parking is free.

This 4-star Rivière-du-Loup hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 6 levels
  • Conference rooms
  • 183 sq ft of conference space
  • 17 sq. m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

UniverSpa has 12 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 40.24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 2024-11-30, 054854

We should mention

  • Pool access available from 8:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

What is the cancellation policy at Hôtel Universel in Rivière-du-Loup?

Hôtel Universel in Rivière-du-Loup offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 18 Nov 2024 start from NZ$244.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Universel in Rivière-du-Loup?

Yep, Hôtel Universel in Rivière-du-Loup has a free self car park and free extended parking.

Is there a spa on site at Hôtel Universel in Rivière-du-Loup?

Yep, UniverSpa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yep, and guests love it! Hôtel Universel in Rivière-du-Loup has an indoor pool. The pool is open 8:30 AM to 10:00 PM.

Does Hôtel Universel in Rivière-du-Loup have a waterslide?

Yep, this property has a waterslide!

Is Hôtel Universel in Rivière-du-Loup family-friendly?

You bet! With amenities such as children's meals and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Hôtel Universel in Rivière-du-Loup is a hit with families.

Does Hôtel Universel in Rivière-du-Loup serve breakfast?

You bet, cooked-to-order brekkie is available weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Universel in Rivière-du-Loup?

No, Hôtel Universel in Rivière-du-Loup does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Universel in Rivière-du-Loup?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Universel in Rivière-du-Loup?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 880 out of 1586 reviews" "
Rating 8 - Good. 430 out of 1586 reviews" "
Rating 6 - Okay. 179 out of 1586 reviews" "
Rating 4 - Poor. 56 out of 1586 reviews" "
Rating 2 - Terrible. 41 out of 1586 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jeff m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bonnie

Stayed 1 night in Aug 2024

10/10 Excellent

Jean-michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Izabel

Stayed 1 night in Aug 2024

6/10 Okay

Antonio

Travelled with family
Expensive and noisy.
Hotel for family with young children. The pool is great, with a splash, but noisy and overcrowded by the children. Take care for wet floor and wet elevator…
Stayed 1 night in Jul 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was nice and the families with kids were enjoying it! Didn’t have much time to explore the spa facilities.
Stayed 1 night in Jul 2024

8/10 Good

CHO TIAO

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
very good restaurant, all credit goes to the chef
Stayed 1 night in Aug 2024

8/10 Good

Pascale

Liked: Cleanliness, property conditions & facilities
L’enregistrement a été très long, plus de 30 minutes d’attente, dû à des problèmes informatiques semble t’il. Une fois installés, tout était très bien.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tom

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beds were comfy got a great night's sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Booked same day. Left sunglasses behind at the start of the trip, hotel held them for over a week until I was on my way home, amazing service! Beautiful pool, lots of restaurants near by. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Not sue the Nortic Spa is anything special but it is relaxing.
Stayed 1 night in Jul 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 belles nuits en famille
Hôtel propre avec des employés gentils et serviable. J'ai profité d'une journée au spa que j'ai bien aimé bien que les bains chauds soient un peu tiède. La piscine est très belle mais les ados l'ont trouvé un peu froide donc en on peu profiter. Il y avait plusieurs enfants avec parents qui en profitait donc a bonne température selon eux. La chambre avait un mini frigo et un four micro-ondes qu'on a utilisé pour économiser sur les restaurants. L'hôtel est très près du centre ou il y a plusieurs magasin, épiceries, restaurants et centre commercial. Il y a un centre touristique a environ 6-7 minutes de voiture. La seule chose de négatif c'est le wifi qui se deconectait après 30 sec-1min. Je m'en suis plaint au lobby, ils ont supposement avisé un technicien mais ca l'a rien changer...pas de wifi fonctionnelle.
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the highway. Staff was welcoming and helpful. Rooms were clean and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids really enjoyed the pool.
Stayed 1 night in Jul 2024

8/10 Good

Philippe

Stayed 1 night in Jul 2024

4/10 Poor

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jon

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s just ok. Wifi is terrible! Hot tub was cold. Has a nice old school arcade for kids, room is clean. One elevator for entire place….if your stopping through it’s fine, would not do extended stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Marie-Pier

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Plancher collant et sale
Le plancher etait collant et extrêmement sale. Nous somme rentrer de la piscine et quelques gouttes sont tombée de notre maillot et avons essuyer avec la serviette blanche et elle est devenu brune. Lors de la situation nous nous sommes présenté à la réception et on nous a proposé de changer de chambre mais il était tard et avec deux jeunes enfants nous avons préféré dormir. On nous a indiqué a ce moment de passer le lendemain rencontrer la superviseure elle nous a proposé un déjeuner pour compensation toutefois nous étions sur notre départ. Elle nous a indiqué que dû au fait que nous avions réservé avec hotel ca serait difficile de compenser notre expérience.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean and comfortable. Could not have had a worse experience at the pool with lifeguard chasing down 5 year old to yell at them for running for 3 steps, chastising a 3 year old for wanting to go down the big slide, and being generally unfriendly and unwelcoming. Hotel was good; lifeguard left a bad impression.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was bright and newly upgraded. The pool was a lot of fun for all of us! Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Zameeruddin

Travelled with family and small children
Liked: Cleanliness
Hotel is good. Animals are allowed in the hotel.swimming pool is great.
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having a restaurant attached!
Stayed 1 night in Jul 2024