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Arawa Park Hotel

4.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Arawa Park Hotel

Exterior
King One Bedroom Suite
Reception
Meeting facility
Deluxe King Room

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
The current price is NZ$165
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪12 min walk‬
  • Government Gardens
    ‪17 min walk‬
  • Tamaki Maori Village
    ‪18 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Furnished balcony
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

Highlights

Free rollaway/extra beds
Mini-fridge
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

Highlights

Furnished balcony
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

Highlights

Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds, Accessible

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds, Accessible

Highlights

Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Ground Floor Deluxe Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Queen Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Deluxe Room, 1 King Bed, Balcony

Rydges Rotorua

  • Pool
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  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1004)
The price is NZ$232
for 1 room
includes taxes & fees
20 Mar - 21 Mar
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About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Arawa Park Hotel. Within a 5-minute stroll you'll find Racing Rotorua and Rotorua Central Mall within a 15-minute walk. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Atrium Restaurant, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. .Attractions within a 10-minute drive of this 4-property class Glenholme hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 12 min walk - 1.1 km
  • Tamaki Maori Village - 18 min walk - 1.6 km
  • Polynesian Spa - 20 min walk - 1.7 km
  • Eat Street - 3 min drive - 2.1 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.4 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shadehouse Cafe - ‬2 min drive
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk

About this property

Arawa Park Hotel

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses geothermal energy.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

What is the cancellation policy at Arawa Park Hotel?

Arawa Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arawa Park Hotel?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 9 Mar 2025 start from NZ$164.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arawa Park Hotel?

Yep, Arawa Park Hotel has a free self car park.

Is Arawa Park Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Arawa Park Hotel is a hit with families.

Does Arawa Park Hotel serve breakfast?

Yeah, full brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Arawa Park Hotel?

No, Arawa Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Arawa Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Arawa Park Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Arawa Park Hotel?

No, only service animals are allowed.

Is there a golf course on site at Arawa Park Hotel?

There isn't one on site, but Rotorua Golf Club is a short 18-minute walk away.

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 228 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 238 out of 1001 reviews
Rating 4 - Poor. 121 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service, amenities
Convenient situation, have stayed there several times over past 10yrs. The hotels condition is getting rather tired. Found left over litter & dust behind bedside cabinet when locating a socket outlet and shower curtain was a little mouldy along bottom edge otherwise ok. No tea towel, cutlery & plates in the room The beds are very good, just the right comfort. Good shower water pressure, clean linen & towels, hotel service is friendly. V/good breakfast & service.
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to family i was visiting and everything was of good quality
Stayed 2 nights in Feb 2025

10/10 Excellent

Kolina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, the staff were really frinedly the food was fantastic thank you for making our stay safe and an awesome experience highly recommend for others too. And the pricing is worth it!!
Stayed 3 nights in Jan 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Initial room had not been maintained and had plumbing issues. The staff were very helpful and relocated us to a different room with a higher standard than the first.
Stayed 3 nights in Jan 2025

6/10 Okay

Shane

Travelled with family
Level 1 had no ramp to get to level do we had to lift all suitcases up stairs. Long walk to room from entry point. Received complementary upgrade to spa suite where spa was disconnected and not working. On the upside, it was well priced, it was quiet and clean enough for an older hotel. Felt like an old hospital converted to a hotel?

6/10 Okay

Carmen

Stayed 2 nights in Jan 2025

6/10 Okay

Julie

Disliked: Staff & service, property conditions & facilities
Rooms were large. Beds and linen were soft and clean.QR codes unavailable,no printed information available had to contact Reception. Insufficient coffee and milk supplied for number of guests staying.No towel rail or anywhere to hang clothes in bathroom,had to put on floor. We were not informed ,guided or supported before,during or after practice fire drill?? Recommend staff training in basic hospitality. $10 returnable was supposed to be back in account in 2 hours 4 hours later still nothing. Again poor customer service. Wouldn’t recommend or return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bibin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Big rooms
Stayed 1 night in Jan 2025

6/10 Okay

Aamod

Stayed 3 nights in Jan 2025

4/10 Poor

Glenn

In need of a complete makeover.
Stayed 1 night in Jan 2025

6/10 Okay

Brent

Travelled with group
Limited appliances and cutlery in room.Quite expensive for a very average room .
Stayed 4 nights in Jan 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is over priced and NOT a 4 star. This needs MAJOR maintenance, loads broken and not worth it, stay elsewhere
Stayed 2 nights in Jan 2025

8/10 Good

Marion

Liked: Staff & service
Maintenance could be better and house keeping staff need a refresher course on cleaning standards and room security.
Stayed 3 nights in Dec 2024

8/10 Good

P

Stayed 1 night in Nov 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Old needs a revamp
Stayed 2 nights in Nov 2024

4/10 Poor

Yiwei

Travelled with group
Liked: Amenities
I had an unpleasant experience with the cleanliness of the bathroom at this hotel. The bathtub was filthy and clearly hadn’t been cleaned properly, as there were several strands of unidentified hair left in it. On top of that, the tissue box in the bathroom was completely empty, which was extremely inconvenient. The overall state of the bathroom was unacceptable and made me feel very uncomfortable and disgusted.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very spacious rooms. Had everything we needed for our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Amenities, property conditions & facilities
Love staying here, our favourite hotel in Rotorua
Stayed 1 night in Nov 2024

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tired and dated property. Noisey and lacking many inroom facilities.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good for our overnight stay and close to restaurants and city centre.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
Great location & service. Unfortunately the pool was not operational
Stayed 1 night in Nov 2024

6/10 Okay

Alana

Room very tired
Stayed 1 night in Nov 2024

8/10 Good

B

Travelled with group
Liked: Staff & service
Beautiful place. Great service. Good location. Great breakfast. Tired bathroom in need of some TLC. Foyer awesome.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Fixtures in the rooms were a little worn but all in all it was nice and clean as well as comfortable. Would stay here again. Breakfast was also really good.
Stayed 1 night in Nov 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very presentable and clean hotel. We really just used it as a place to put our heads down and didn't use the restaurant and bar so not in a position to comment
Stayed 2 nights in Nov 2024