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Arawa Park Hotel

4.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Arawa Park Hotel

Exterior
King One Bedroom Suite
Deluxe King Room
Meeting facility
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
The current price is NZ$129
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Polynesian Spa
    ‪20 min walk‬
  • Eat Street
    ‪3 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Furnished balcony
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Separate bath and shower
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

Highlights

Free rollaway/extra beds
Mini-fridge
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
Separate bath and shower
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

Highlights

Furnished balcony
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

Highlights

Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Minibar
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds, Accessible

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds, Accessible

Highlights

Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Minibar
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Ground Floor Deluxe Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Queen Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Arawa Park Hotel. Within a 5-minute stroll you'll find Racing Rotorua and Rotorua Central Mall within a 15-minute walk. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Atrium Restaurant, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. .In the area of this 4-property class Glenholme hotel, you'll find Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 12 min walk - 1.1 km
  • Tamaki Maori Village - 18 min walk - 1.6 km
  • Polynesian Spa - 20 min walk - 1.7 km
  • Eat Street - 3 min drive - 2.1 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.4 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shadehouse Cafe - ‬2 min drive
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk

About this property

Arawa Park Hotel

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses geothermal energy.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

What is the cancellation policy at Arawa Park Hotel?

Arawa Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arawa Park Hotel?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 30 Apr 2025 start from NZ$128.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arawa Park Hotel?

Yep, Arawa Park Hotel has a free self car park.

Is Arawa Park Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Arawa Park Hotel is a hit with families.

Does Arawa Park Hotel serve breakfast?

Yeah, full brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Arawa Park Hotel?

No, Arawa Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Arawa Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Arawa Park Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Arawa Park Hotel?

No, only service animals are allowed.

Is there a golf course on site at Arawa Park Hotel?

There isn't one on site, but Rotorua Golf Club is a short 18-minute walk away.

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 229 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 234 out of 1001 reviews
Rating 4 - Poor. 121 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Property was in a nice area, amenities were clean and washing facilities were provided. Biggest complaint is had cancelled the 1st night within the specified time frame and was not provided with a refund even though everything was followed for the cancellation policy. Will not be staying here again.
Stayed 3 nights in Dec 2024

4/10 Poor

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very noisy. Walls seem paper thin. Needs a face lift. Quite pricy for what you got. Wouldn't recommend to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service, amenities
Convenient situation, have stayed there several times over past 10yrs. The hotels condition is getting rather tired. Found left over litter & dust behind bedside cabinet when locating a socket outlet and shower curtain was a little mouldy along bottom edge otherwise ok. No tea towel, cutlery & plates in the room The beds are very good, just the right comfort. Good shower water pressure, clean linen & towels, hotel service is friendly. V/good breakfast & service.
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to family i was visiting and everything was of good quality
Stayed 2 nights in Feb 2025

10/10 Excellent

Kolina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, the staff were really frinedly the food was fantastic thank you for making our stay safe and an awesome experience highly recommend for others too. And the pricing is worth it!!
Stayed 3 nights in Jan 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Initial room had not been maintained and had plumbing issues. The staff were very helpful and relocated us to a different room with a higher standard than the first.
Stayed 3 nights in Jan 2025

6/10 Okay

Shane

Travelled with family
Level 1 had no ramp to get to level do we had to lift all suitcases up stairs. Long walk to room from entry point. Received complementary upgrade to spa suite where spa was disconnected and not working. On the upside, it was well priced, it was quiet and clean enough for an older hotel. Felt like an old hospital converted to a hotel?

6/10 Okay

Carmen

Stayed 2 nights in Jan 2025

6/10 Okay

Julie

Disliked: Staff & service, property conditions & facilities
Rooms were large. Beds and linen were soft and clean.QR codes unavailable,no printed information available had to contact Reception. Insufficient coffee and milk supplied for number of guests staying.No towel rail or anywhere to hang clothes in bathroom,had to put on floor. We were not informed ,guided or supported before,during or after practice fire drill?? Recommend staff training in basic hospitality. $10 returnable was supposed to be back in account in 2 hours 4 hours later still nothing. Again poor customer service. Wouldn’t recommend or return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bibin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Big rooms
Stayed 1 night in Jan 2025

6/10 Okay

Aamod

Stayed 3 nights in Jan 2025

4/10 Poor

Glenn

In need of a complete makeover.
Stayed 1 night in Jan 2025

6/10 Okay

Brent

Travelled with group
Limited appliances and cutlery in room.Quite expensive for a very average room .
Stayed 4 nights in Jan 2025

4/10 Poor

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
My worst booking
I wish I had seen the review on the Google before I booked this accommodation. My room's air conditioning was not working and had told the receptionist three times and never had taken any action before I checked out. The room was not worth what I paid for. I will not take any chance to look at this hotel again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is over priced and NOT a 4 star. This needs MAJOR maintenance, loads broken and not worth it, stay elsewhere
Stayed 2 nights in Jan 2025

6/10 Okay

Taryn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
While it is clear that the hotel has spent some money on the appearance of the lobby and entrance area they have neglected the actual rooms for quite some time. The furnishings are beyond dated, needed to be replaced decades ago. Everything in the room seemed dirty, the grout in the shower was cracked, the sink drain stop was missing, all the chrome/metal was tarnished, the ceiling fan was old and dusty. Probably the most offensive was the large reddish/pink adult body-sized stain on the bedsheets. The night staff quickly came and changed the sheets for us but how did those sheets end up on the bed without being noticed by the cleaning staff? And what other parts of the room have not been cleaned properly? Made it difficult to get a good night sleep after that. Room service trash was left in the hallway for days on end, the pile even growing throughout our 3-day stay. Overall a very disappointing stay.
Stayed 3 nights in Dec 2024

6/10 Okay

April

Stayed 1 night in Dec 2024

10/10 Excellent

EKY

Stayed 1 night in Dec 2024

8/10 Good

Rimple

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Si Qin

Stayed 1 night in Dec 2024

6/10 Okay

Mohammed Ashmeeq

Travelled with family and small children
Disliked: Property conditions & facilities
The spa tub was old and did not function. Large room. Average breakfast
Stayed 2 nights in Oct 2024

4/10 Poor

Roslyn

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff wouldn’t even check if early check in possible. No air con in reception, restaurant, bar and hallways. Rubbish truck emptied bins right outside room at 5.50am. Beds comfortable,
Stayed 1 night in Dec 2024

2/10 Terrible

sobhit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Serupepepli

Liked: Cleanliness, staff & service, property conditions & facilities
Bit late checking in due to cleaning but enjoy the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Disliked: Amenities
Put knives and forks in
Stayed 1 night in Dec 2024