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Cleveland Thermal Motel

3.0 star property
Motel with free parking, near Skyline Rotorua

Photo gallery for Cleveland Thermal Motel

Outdoor pool
Pool View 2 Bedroom Apartment
1 Bedroom Family Apartment | Private kitchen
2 Bedroom Apartment | Private kitchen
Family 2 Bedroom Apartment | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
The current price is NZ$183
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Eat Street
    ‪17 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Skyline Rotorua
    ‪4 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Living area

Family 2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 55 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Budget Studio

Budget Studio

Budget Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area

2 Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Private kitchen

3 Bedroom Cottage

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
  • 90 sq m
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

About the area

Rotorua

At Cleveland Thermal Motel you'll be within just a 10-minute stroll of Kuirau Park and Tribal Lights Cultural Theatre. Highlights at this motel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the Hot tub along with access to hot springs and a playground. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Near this 3-property class Koutu motel, you'll find Skyline Rotorua.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Eat Street - 17 min walk - 1.4 km
  • Rotorua Central Mall - 3 min drive - 2.1 km
  • Tamaki Maori Village - 3 min drive - 2.1 km
  • Polynesian Spa - 3 min drive - 2.5 km
  • Skyline Rotorua - 4 min drive - 3.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Kfc - ‬12 min walk
  • ‪Lone Star - ‬17 min walk
  • ‪Subway - ‬9 min walk
  • ‪Third Place Cafe - ‬9 min walk

About this property

Cleveland Thermal Motel

Motel with free parking, near Skyline Rotorua
Cleveland Thermal Motel offers its guests hot springs, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Cleveland Thermal Motel. Free self parking is available.

This 3-star Rotorua motel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Cleveland Thermal Motel offers 31 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided once per stay.

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Languages

English, Filipino, Hindi, Indonesian, Malay

Similar properties

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,000 reviews
The price is NZ$178
includes taxes & fees
12 May - 13 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3.2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 19.50 for adults and from NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

What is the cancellation policy at Cleveland Thermal Motel?

Cleveland Thermal Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleveland Thermal Motel?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Cleveland Thermal Motel on 21 Apr 2025 start from NZ$177.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleveland Thermal Motel?

Yep, Cleveland Thermal Motel has a free self car park.

Does Cleveland Thermal Motel have a pool?

Cleveland Thermal Motel has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is Cleveland Thermal Motel family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Cleveland Thermal Motel is a hit with families.

Does Cleveland Thermal Motel serve breakfast?

Yep, continental breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Cleveland Thermal Motel?

No, Cleveland Thermal Motel does not offer an airport shuttle service.

What time are check-in & check-out at Cleveland Thermal Motel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Cleveland Thermal Motel?

No, pets are not allowed.

Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 418 reviews
Rating 8 - Good. 144 out of 418 reviews
Rating 6 - Okay. 37 out of 418 reviews
Rating 4 - Poor. 12 out of 418 reviews
Rating 2 - Terrible. 6 out of 418 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Due to some issue with the natural hot water supply for the mineral pool, it was out of action for our stay . The managing staff more than made up for that with generous offers of vouchers to the aquatic center and dinner vouchers at a fine Irish pub .. all that and chocolate fish to welcome us .. legends !
Stayed 1 night in Jan 2025

10/10 Excellent

SeongDal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Stayed 1 night in Jan 2025

8/10 Good

Shazalin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tara J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Yu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
Stayed 3 nights in Dec 2024

8/10 Good

Gordon

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendly staff made for a very pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Bevan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, old style motel but refurbished. Driveway resurfacing work going on, but its not a problem
Stayed 2 nights in Nov 2024

6/10 Okay

terry

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were wonderful but the drive was being torn up while we were there. If it were not for that it might have been good. We were the only ones staying there the second night, first night only one other couple. Bed was comfy, bathroom updated and evenings were quiet. Staff gave helpful tips for things to do in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

nick

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating providing access to rugby match
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Amenities
The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Stayed 2 nights in Aug 2024

8/10 Good

deb

Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Sunita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Stayed 1 night in May 2024

8/10 Good

Jerzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Stayed 1 night in May 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, convenient overnight
Wonderful service upon arrival. Staff were brilliant. Basic and friendly, thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
This was a great hotel for price. Nothing super fancy, but really clean and comfortable. The mineral pools on the premises were fantastic. The staff was super!
Stayed 2 nights in Mar 2024