Frequently asked questions

What is the cancellation policy at Silver Fern Rotorua Suites & Spa?
Silver Fern Rotorua Suites & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Silver Fern Rotorua Suites & Spa?
Yep, Silver Fern Rotorua Suites & Spa has a free self car park.
Is there a spa on site at Silver Fern Rotorua Suites & Spa?
Yep, Silver Fern Spa Studio is available for guests. You’ll enjoy heaps of services like body wraps, body scrubs and facials.
What makes Silver Fern Rotorua Suites & Spa a romantic place to stay?
A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Silver Fern Rotorua Suites & Spa.
Is there a free airport shuttle available at Silver Fern Rotorua Suites & Spa?
No, Silver Fern Rotorua Suites & Spa does not offer an airport shuttle service.
What time are check-in & check-out at Silver Fern Rotorua Suites & Spa?
Check-in begins at 2:00 PM. Check-out time is 11 AM.
Are pets allowed at Silver Fern Rotorua Suites & Spa?
No, only service animals are allowed.
Is there a golf course on site at Silver Fern Rotorua Suites & Spa?
There isn’t one on site, but Rotorua Golf Club is a short 12-minute walk away.