See all properties
Save

The Charter Hotel Seattle, Curio Collection by Hilton

4.0 star property
Hotel with a 24-hour fitness centre, steps from Pike Place Market
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Charter Hotel Seattle, Curio Collection by Hilton

Exterior
Lobby
Premium bedding, down duvets, in-room safe, desk
Rooftop bar, al fresco dining, open daily
Rooftop bar, al fresco dining, open daily

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
1610 2nd Ave, Seattle, WA, 98101
  • Westlake Center
    3 min walk
  • Pike Place Market
    3 min walk
  • Nordstrom
    5 min walk
  • Seattle, WA (BFI-Boeing Field)
    9 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Corner (City View, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Corner (City View, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (City View, Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Corner (City View, Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Shower, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

50-inch LED TV with cable channels, TV

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Shower, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Shower, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Shower, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Water View)

Shower, free toiletries, hair dryer, dressing gowns

Suite, 2 Bedrooms (Water View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Water View)

50-inch LED TV with cable channels, TV

Suite, 1 Bedroom (Water View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms (Water View)

50-inch LED TV with cable channels, TV

Suite, 3 Bedrooms (Water View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 2 Queen Beds

Shower, free toiletries, hair dryer, dressing gowns

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hyatt Regency Seattle
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (4484)
The price is NZ$339
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Hyatt Regency Seattle

About the area

Seattle

The Charter Hotel Seattle, Curio Collection by Hilton places you in the centre of Seattle, steps from Pike Place Market and within a short 5-minute stroll of Westlake Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Patagon, serves Argentinean cuisine and is open for breakfast, brunch and dinner. Fog Room is the hotel's own rooftop bar, serving drinks along with light fare. 67813 square feet (6300 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a sauna and Wi-Fi in public areas. Full breakfast is available daily between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Seattle hotel include Nordstrom and Washington State Convention Center.

What's nearby

  • Pike Place Market - 3 min walk
  • Washington State Convention Center - 8 min walk
  • Space Needle - 18 min walk
  • Seattle Center - 20 min walk
  • Lumen Field - 3 min drive

Getting around

  • Westlake Station - 4 min walk
  • King Street Station - 20 min walk
  • Seattle-Tacoma International Airport (SEA) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Pike Place Chowder - ‬3 min walk
  • ‪The Nest - ‬1 min walk
  • ‪Miss Cafe - ‬3 min walk
  • ‪Xing Fu Tang 幸福堂 - ‬3 min walk

About this property

The Charter Hotel Seattle, Curio Collection by Hilton

Hotel with a 24-hour fitness centre, steps from Pike Place Market
The Charter Hotel Seattle, Curio Collection by Hilton offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 67813 square feet (6300 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Charter Hotel Seattle, Curio Collection by Hilton. For a fee, parking is available.

This 4-star Seattle hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 16 levels
  • 67813 sq ft of conference space
  • 6300 sq. m of conference space
  • Built in 2018
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Charter Hotel Seattle, Curio Collection by Hilton offers 229 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fog Room
  • Patagon

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 67,813 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 10 to 15 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charter Seattle Curio Collection Hilton Hotel
Seattle The Charter Seattle, Curio Collection by Hilton Hotel
Hotel The Charter Seattle, Curio Collection by Hilton
Charter Curio Collection Hilton Hotel
Charter Seattle Curio Collection Hilton
Charter Curio Collection Hilton
Hotel The Charter Seattle, Curio Collection by Hilton Seattle
The Charter Seattle Curio Collection by Hilton
Charter Hotel Curio Collection Hilton
Charter Seattle Curio Collection Hilton
Charter Hotel Seattle Curio Collection Hilton
Charter Curio Collection Hilton
Charter Hotel Seattle Curio Collection Hilton
Charter Hotel Curio Collection Hilton
Hotel The Charter Hotel Seattle, Curio Collection by Hilton
The Charter Hotel Seattle, Curio Collection by Hilton Seattle
The Charter Seattle Curio Collection by Hilton
Charter Seattle Curio Collection Hilton
Charter Curio Collection Hilton
Charter Hotel Seattle Curio Collection Hilton
Charter Hotel Curio Collection Hilton
The Charter Hotel Seattle, Curio Collection by Hilton Seattle
Hotel The Charter Hotel Seattle, Curio Collection by Hilton
The Charter Seattle Curio Collection by Hilton
The Charter Hotel Seattle Curio Collection by Hilton
Charter Seattle Curio Collection Hilton
Charter Curio Collection Hilton
The Charter Hotel Seattle, Curio Collection by Hilton Hotel
The Charter Hotel Seattle, Curio Collection by Hilton Seattle
Hotel The Charter Hotel Seattle, Curio Collection by Hilton
The Charter Hotel Seattle, Curio Collection by Hilton Seattle
The Charter Seattle Curio Collection by Hilton
The Charter Hotel Seattle Curio Collection by Hilton

Frequently asked questions

What is the cancellation policy at The Charter Hotel Seattle, Curio Collection by Hilton?

The Charter Hotel Seattle, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charter Hotel Seattle, Curio Collection by Hilton?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The Charter Hotel Seattle, Curio Collection by Hilton on 26 Nov 2024 start from NZ$272.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Charter Hotel Seattle, Curio Collection by Hilton?

Yep, The Charter Hotel Seattle, Curio Collection by Hilton has covered valet parking with in/out privileges for USD 65 per day.

Are there any beaches close to The Charter Hotel Seattle, Curio Collection by Hilton?

The closest beach to The Charter Hotel Seattle, Curio Collection by Hilton is Alki Beach (5.7 km).

What makes The Charter Hotel Seattle, Curio Collection by Hilton a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Charter Hotel Seattle, Curio Collection by Hilton.

Is The Charter Hotel Seattle, Curio Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Charter Hotel Seattle, Curio Collection by Hilton is a hit with families.

Does The Charter Hotel Seattle, Curio Collection by Hilton serve breakfast?

Sure does, full breakfast is available daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at The Charter Hotel Seattle, Curio Collection by Hilton?

No, The Charter Hotel Seattle, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Charter Hotel Seattle, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves Argentinean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Charter Hotel Seattle, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Charter Hotel Seattle, Curio Collection by Hilton?

Dogs are welcome at The Charter Hotel Seattle, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Charter Hotel Seattle, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Travelled with family
Disliked: Amenities
Stayed 2 nights in Aug 2024

2/10 Terrible

Kerchival

Disliked: Staff & service, property conditions & facilities, room comfort
Do NOT stay at this Hotel
It's in a bad neighborhood and smells like pee because of all the homeless people in the area. We arrived at the hotel and were given the wrong type of room(we booked a room with a King bed). When we went back to the front desk, they said they had no other rooms available. We asked to speak to a manager and were told no one was available until the next day. We were told a manager would contact us. We never heard from anyone. The Olympics were happening and the only channel that didn't work was NBC. The staff was notified about it and nothing was done to correct it. Basically they probably get most of their business from the cruise ships nearby. The staff is obviously treated like crap by management. No one who works there seems very happy. I wish I had looked more closely at the other bad reviews.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bintu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge, Miramar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff knew we were here early and room wasn't ready until 4:38 pm after the 4pm check in time. You would think they would clean the rooms of guests waiting instead of guests that hadn't even arrived yet.
Stayed 1 night in Aug 2024

4/10 Poor

Christopher, Lafayette

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Dirty carpet. TV did not work. Room key card did not work. Staff pleasant.
Stayed 3 nights in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lamont J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Paul, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar was nice. Room was modern and clean. Not a lot of channels work on the TV. Many that show in the guide are not accessible. AC wasn't cold enough for me.
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher, Lafayette

Stayed 1 night in Jul 2024

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE the Charter Hotel.
GREAT LOCATION, close to everything!
Stayed 2 nights in Jul 2024

4/10 Poor

Catherine

Stayed 2 nights in Jul 2024

2/10 Terrible

William

Stayed 2 nights in Jul 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here. Staff was very friendly. Inside hotel was clean. My main issue was the condition outside the hotel. Homeless doing their drugs just out in the open. Our room looked over an alleyway where we were able to watch homeless dig through the trash and a prostitute doing her thing. We also had a lovely view of the parking garage right outside the window. Was not much of a city view as it advertised. The key cards were not working, from a recent IT outage. Several times we had to wait to get let into our rooms which was annoying. Besides those two issues, staff was friendly and everything was clean and nice. Just don’t walk alone outside if you can help it for safety reasons.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Our room was perfect. Wish we had a microwave though but other than that, 10/10.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and secure hotel in a great location. Two blocks away from Pike Market Place and hundreds of restaurants and coffee shops. The room was significantly larger than comparable hotels in other areas. Very happy with this choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna and gym
Stayed 1 night in Jul 2024

8/10 Good

Kiyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
- The start of our trip was a bit disappointing; not being able to check in until 3:30p-4p - We were told the FOG Room’s last call was at 11:15. We arrived at 10:35, just to be told the grill was closed and we actually could not order food, because our waiter had not gotten to us until 10:50. (Which was still before last call) … He was the only waiter working as well. Which was a bummer, but we enjoyed Thomas’ work ethic! He was really nice and tried to accommodate. Just wish the chef staff stayed honest to last call rules - we were forced to order overpriced Pizza Hut instead.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana

Stayed 1 night in Jul 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, amenities
We stayed here for 2 nights. It was super hot out during our stay. The first night seemed ok but it felt like the air conditioning wasn’t fully working. The next day we talked to the front desk about it and they told us that they would have someone come up and take a look. About 5 hours later in the day no one had come to look at it so we asked again and were again told tht they would have someone come and take a look. Again no one came. Needed up having to sleep in the room that was about 85 degrees and very uncomfortable. It almost seemed like we were being patronized by the night staff. Other that that no complaints about the hotel or the facility.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Concord

Stayed 1 night in Jun 2024