2/10 Terrible
Corey G.
9 Jan 2025
Disliked: Cleanliness
Nightmare Stay and a rude, gaslighting, non-helpful Host!
Before posting, check the other reviews. The host gaslights all guests with issues, and I expect the same here.1. Sewage smell filled the bedroom after using the bathroom, forcing us to move the mattress to the living room. This continued the next day.2. Whirlpool tub had pubic hair in it—too dirty to use.3. My daughter found dead ladybugs in her bed, so we moved the other mattress downstairs.4. Live spiders were in the master tub, and more came through the overflow drain in the other bathroom. Both tubs were dirty.5. Oars kept falling off the wall onto my son's face, so we took them down.I contacted the host via VRBO (no phone number given). He promised to send someone, but it was his housekeeper, the very person who the complaint was about. She took pictures but only removed the ladybugs.The host said we should be "grateful" for the undercharge due to a booking error and listed complaints:1. We didn’t lock the back door (a broke doorknob is a common issue, as noted in other reviews).2. We needed to replace the oars.3. Mattresses had to go back on the beds or we'd face extra charges (we moved them due to the smell).4. He denied a refund, claiming it wasn’t warranted.We left because the issues weren’t resolved. The host ghosted the VRBO rep trying to process our refund by not answering the call, and the website on the cabin doesn’t exist. Avoid this place! Host is rude and doesn't care about you or your stay!We have pictures and proof..
Corey G.
Stayed 2 nights in Dec 2024