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Hampton Inn & Suites St. Augustine-Vilano Beach

2.5 star property
Eco-certified hotel with free breakfast and fitness centre

Photo gallery for Hampton Inn & Suites St. Augustine-Vilano Beach

Lobby
Restaurant
Point of interest
Outdoor pool
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$264
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
95 Vilano Rd, St. Augustine, FL, 32084
  • Vilano Beach
    ‪6 min walk‬
  • Ponce de Leon's Fountain of Youth Archaeological Park
    ‪4 min drive‬
  • Ripley's Believe It Or Not
    ‪6 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Patio, Pool View

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 111 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Ocean View

View from room

Room, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens Standard

Hypo-allergenic bedding, pillow-top beds, in-room safe

Two Queens Standard

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

One King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

View from room

Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Ocean View

View from room

Suite, 1 King Bed, Accessible, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Guy Harvey Resort on St Augustine Beach

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (2389)
The price is NZ$392
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Guy Harvey Resort on St Augustine Beach

About the area

St. Augustine

At Hampton Inn & Suites St. Augustine-Vilano Beach you'll be 3.2 km (2 mi) from Ponce de Leon's Fountain of Youth Archaeological Park and 3.3 km (2.1 mi) from Florida Heritage Museum. Highlights at this eco-friendly hotel include free buffet breakfast, an outdoor swimming pool and Access to hot tub. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area, free use of bicycles and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .With a stay at this Vilano Beach hotel, you'll be 4.3 km (2.7 mi) from Ripley's Believe It Or Not and 4.4 km (2.7 mi) from St. George Street.

What's nearby

  • Vilano Beach - 6 min walk
  • Ponce de Leon's Fountain of Youth Archaeological Park - 4 min drive
  • St. George Street - 6 min drive
  • Castillo de San Marcos National Monument - 7 min drive
  • St. Augustine Lighthouse & Maritime Museum - 11 min drive

Getting around

  • Jacksonville International Airport (JAX) - 61 min drive

Restaurants

  • ‪Beaches at Vilano - ‬7 min walk
  • ‪The Conch House Restaurant - ‬10 min drive
  • ‪Mellow Mushroom - ‬9 min drive
  • ‪Drakes Bistro - ‬5 min drive
  • ‪Castillo Craft Bar + Kitchen - ‬6 min drive

About this property

Hampton Inn & Suites St. Augustine-Vilano Beach

Eco-certified hotel with free breakfast and fitness centre
As a guest of Hampton Inn & Suites St. Augustine-Vilano Beach, you'll find an outdoor pool, Access to hot tub, a fitness centre, and complimentary bicycles. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A terrace, a vending machine, and gift shops/newsstands are also featured at the eco-certified Hampton Inn & Suites St. Augustine-Vilano Beach. Parking is available for a fee.

This St. Augustine hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Hampton Inn & Suites St. Augustine-Vilano Beach offers 94 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 49-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This St. Augustine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 16.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Vilano
Hampton Inn Vilano Hotel
Hampton Inn Vilano Hotel St Beach Augustine
Hampton Inn St Augustine Vilano Beach Hotel
Hampton Inn St Vilano Beach Hotel
Hampton Inn St Augustine Vilano Beach
Hampton Inn St Vilano Beach
Hampton Inn Suites St Augustine Vilano Beach
Hampton Inn & Suites St. Augustine-Vilano Beach Hotel
Hampton Inn & Suites St. Augustine-Vilano Beach St. Augustine

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites St. Augustine-Vilano Beach?

Hampton Inn & Suites St. Augustine-Vilano Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites St. Augustine-Vilano Beach?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites St. Augustine-Vilano Beach on 30 Mar 2025 start from NZ$264.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites St. Augustine-Vilano Beach?

Yep, Hampton Inn & Suites St. Augustine-Vilano Beach has an uncovered self car park for USD 16.00 per night.

Are there any beaches close to Hampton Inn & Suites St. Augustine-Vilano Beach?

Yep, Hampton Inn & Suites St. Augustine-Vilano Beach is a short 6-minute walk from Vilano Beach.

Does Hampton Inn & Suites St. Augustine-Vilano Beach have a pool?

Hampton Inn & Suites St. Augustine-Vilano Beach has an outdoor pool.

What makes Hampton Inn & Suites St. Augustine-Vilano Beach a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hampton Inn & Suites St. Augustine-Vilano Beach.

Is Hampton Inn & Suites St. Augustine-Vilano Beach family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites St. Augustine-Vilano Beach is a hit with families.

Does Hampton Inn & Suites St. Augustine-Vilano Beach serve breakfast?

You bet, travelers love the free buffet brekkie here! Offered daily between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites St. Augustine-Vilano Beach?

No, Hampton Inn & Suites St. Augustine-Vilano Beach does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites St. Augustine-Vilano Beach?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hampton Inn & Suites St. Augustine-Vilano Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 144 out of 1006 reviews
Rating 4 - Poor. 77 out of 1006 reviews
Rating 2 - Terrible. 57 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. As close to the beach (100 yards maybe?) as anyone needs to be. Fabulous value.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service
The bed was not comfortable
The room smell that it had humidity. The bed was not comfortable and room could be update. The breakfast was good.
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient place to stay in Vilano Beach
Stayed 5 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were great. The hotel was having repairs and there was quite a bit of construction.
Stayed 3 nights in Nov 2024

8/10 Good

marcin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was at the construction at the time of my visit, but it was done in an organized manner.
Stayed 2 nights in Nov 2024

8/10 Good

Ovidio

Stayed 1 night in Oct 2024

2/10 Terrible

Cindi

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a dehumidifier running . Room smelled musty. Construction on first floor was loud and annoying . Construction caused elevator to be out of service from 11am - 7pm for two whole days . Since I have copd this was a huge inconvenience.
Stayed 4 nights in Nov 2024

2/10 Terrible

Sheaven

Stayed 2 nights in Nov 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was clearly in the end stages of renovation. Our room seems good at first. However I began to feel allergy symptoms. That night I couldn’t sleep because I felt so sick. As I lay in bed I looked up and realized the ceiling was covered in mold. So everything looked new and pretty but they didn’t start by getting rid of the mold - paint the ceiling, using Killz primer first?!? They switched us to the only available room, which also had mold spots but but as many. That room had a huge dehumidifier so they clearly are aware of the mold issue. I also noticed ink stains on one of the pillowcases. The front desk and breakfast staff was very friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Not much for tv and no pamphlets or any information in the rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Guests should have been informed ahead of time that the elevator was broken.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Pretty and updated but mildew smell on first floor
The hotel looks very nice. We were supposed to have a room with an ocean view but it was of the parking lot. The first floor rooms smell like mildew. We actually had to move to another room. They have updated the rooms but the mildew smell is bad and they just tried to mask it with febreze.
Stayed 2 nights in Oct 2024

2/10 Terrible

Giovanni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNDER CONSTRUCTION, smells like paint and DIRTY
Hotel is under construction. Smelled like paint and was dirty. This was not clearly stated on hotels.com. It was hidden under the policies tab, deceptive. They offered no refund, only partial credit to be used on the site. The hotel also denied a refund. After years of being a good paying customer, they basically told me I was stupid for not reading all the small print. In the past it was usually listed where you could see it when a hotel was under construction. Won’t be using the service again or returning to that hotel. Breakfast was horrible btw.
Stayed 1 night in Oct 2024

2/10 Terrible

Michelle

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at my room the door was open. There was a huge fan in the carpet blowing hot air. The room temperature was on heat at 85 degrees. It was a very hot day in Florida. The carpet was wet. My door would not clew properly and everything was filthy. I still got my baggage and move in because I was evacuating from a Hurricane on the gulf coast Florida. I was not in the room for more than 5 minutes when the front desk called (Amanda) and told we had to evacuate by 8:00 AM the next morning. I asked if there were an recommendations for where I could go, and all I got was “No” and a hang up. I can’t believe Expedia even recommended this property. I wasn’t at the hotel for more than an hour before leaving, and I still was charge for the night. Shame on Expedia for even recommending a place like this.
Stayed 1 night in Oct 2024

6/10 Okay

RUTHANNE

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not ADA compliant
We had two rooms booked one with a roll in shower for my mom who is wheelchair bound. The shower curtain was too short for the type of rod( curved) as well as the height of the rod. Water was everywhere creating a slip and fall hazard. Once that was taken care if( yes they replaced the curtain) it was discovered that both the chair lift for the pool and hot tub were not working. Front desk said maintenance would look at it. They never came ( we were there the whole day). When called again the next day we were told the same thing. They never worked the 5 days we were there and have no idea if they have been checked yet. Also asked for light room service daily for clean towels and vacuuming due to sand but had to go to laundromat to wash towels as no service several days. Would not stay there again.
Stayed 1 night in Sep 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay or even use the room or facilities. It smelled bad in room. Falsely advertised. I need a complete refund. They claim there were no managers on site and that I already paid for check in before seeing the smelly room.,so couldn't give a refund!!I paid over $300 for nothing and traveled from out of town
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Disliked: Amenities
Not the cleanest
Stayed 3 nights in Sep 2024

8/10 Good

LUIS ALBERTO GOMEZ

Business traveller
Liked: Amenities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was an obvious focus of staff. Great location. Property was clean and quiet. Room rates were competitive.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the beach - parking is on the property and breakfast is included. This is a nice property for a family or couple traveling to the St Augustine area.
Stayed 2 nights in Sep 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesomely located. There wasn’t anything “wrong”…. More of annoyance and somewhat inconvenient. We were unaware of the construction happening and it was quite loud. The WiFi would not stay connected, I had to connect 6 times on the last morning alone. The toilet was stuck and running constantly. The door handle would only open if you pulled up and not down as usual.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 5 nights in Aug 2024