Grand Jersey Hotel & Spa

5.0 star property
Beach hotel with a full-service spa and a conference centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Indoor pool
Deluxe Double or Twin Room, Ocean View
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Superior Double Room, Ocean View | Beach/ocean view

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Breakfast available
  • Spa
  • Pool
  • Hot tub
  • Restaurant
  • Bar
    Bar

Explore the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Jersey Opera House
    5 min walk
  • The Georgian House
    6 min walk
  • St. Helier Town Hall
    7 min walk
  • Jersey (JER)
    14 min drive

Room options

Superior Double Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room (may have frosted Windows)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 40.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Double or Twin Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room (may have frosted window)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Small Classic Double

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

St. Helier

A luxury stay in the heart of St. Helier awaits you at Grand Jersey Hotel & Spa. Within a short 5-minute stroll, you'll find St Aubin's Bay and Jersey Opera House. Highlights at this beach hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Tassili, serves British cuisine and is open for dinner. Champagne Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub and sauna. Meeting rooms, a conference centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Near this 5-property class St. Helier hotel, you'll find Port of Jersey.

What's nearby

  • St. Helier Town Hall - 7 min walk - 0.7 km
  • King Street - 9 min walk - 0.8 km
  • Port of Jersey - 9 min walk - 0.8 km
  • Elizabeth Castle - 11 min walk - 1.0 km
  • St. Helier Central Market - 13 min walk - 1.1 km

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Beach hotel with a full-service spa and a conference centre
Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A hot tub, a sauna, and a terrace are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star St. Helier hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited on-site parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

What is the cancellation policy at Grand Jersey Hotel & Spa?

Grand Jersey Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on 15 Dec 2024 start from NZ$290.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Jersey Hotel & Spa?

Yep, Grand Jersey Hotel & Spa has a free self car park. Onsite parking is limited (max 8 spaces per unit).

Are there any beaches close to Grand Jersey Hotel & Spa?

Yep, Grand Jersey Hotel & Spa is a short 13-minute walk from St. Helier Beach.

Is there a spa on site at Grand Jersey Hotel & Spa?

Yep, there is an onsite spa at Grand Jersey Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Grand Jersey Hotel & Spa have a pool?

Grand Jersey Hotel & Spa has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Grand Jersey Hotel & Spa?

Grand Jersey Hotel & Spa features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Jersey Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Jersey Hotel & Spa.

Is Grand Jersey Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, it's no surprise that Grand Jersey Hotel & Spa is a hit with families.

Does Grand Jersey Hotel & Spa serve breakfast?

Yeah, our visitors can't get enough of the full brekkie here! Served on weekdays between 7:00 AM and 10:00 AM and on weekends from 7:30 AM to 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Grand Jersey Hotel & Spa?

No, Grand Jersey Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Jersey Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Jersey Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Jersey Hotel & Spa?

Dogs are welcome at Grand Jersey Hotel & Spa, with food and water bowls on offer.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 44 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were faultless and could not do enough
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Grand review
View amazing .staff are very helpful and friendly. The only issue we found was the delays in getting food and drinks in the champagne lounge.
Stayed 5 nights in Aug 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Everything was wonder - from being allowed into our room at 6am through to checking out everything was good and all the staff really friendly, welcoming and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
The hotel and staff are first class
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and amazing staff, very attentive. Rooms were always so clean and the room evening turn down was fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character and grand feel rated 5* and meets this standard interiors are dark and aged location is perfect for views and a very short walk to main town. This property is positioned on a very busy main road that runs past the front terrace of the hotel, you have to cross to reach the beach. The hotel photos do not reflect this and you may think you right on the beach. The location is a bonus for the town and bus routes
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel made special by the staff
Stayed 2 nights in Aug 2024

10/10 Excellent

william

Travelled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff. Great food.rather awkward parking but great help from staff (paul) in achieving safe parking. Very recommended .A must for the Elizabethan restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

LESLEY, Hebburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sally

Travelled with family
Liked: Property conditions & facilities
Wonderful hotel
Wonderful hotel. Staff are so helpful and kind. Had an amazing massage and facial at the Spa. Perfect location
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was excellent. Hotels.com were rubbish, won’t use them again!
Stayed 5 nights in Jun 2024

10/10 Excellent

Janet

Wonderful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

Wendy

Stayed 4 nights in Jun 2024

10/10 Excellent

Wendy

Travelled with partner
No complaints
Stayed 3 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellently located hotel, staff are super friendly and knowledgeable. The breakfast was always superb with plenty of choices. Lovely comfortable room and bed always kept very clean twice a day
Stayed 7 nights in Jun 2024

10/10 Excellent

Rebecca Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Humayun

Stayed 3 nights in Jun 2024

10/10 Excellent

James George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at The Jersey Grand. Excellent room, stunning view, polite attentive staff, excellent spa facilities. Thanks for a wonderful stay. Keep up the great work. 👏
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Fabulous hotel. You are made to feel welcome & valued by all staff from the moment you arrive to the moment you leave. They cannot do enough to accommodate any requests you have/changes you may need to make. We had a lovely large comfortable room with sea views. Excellent ensuite with good quality toiletries. Breakfast is good & we had one evening meal in the outside terrace (part of the champagne bar) The hotel is well positioned about a 10 minute walk from the town centre There are a lot of good quality restaurants within easy reach of the hotel It is very well positioned to access public transport links.
Stayed 1 night in Jun 2024

10/10 Excellent

Hamid

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024