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Swissotel Sydney

5.0 star property
Luxury Sydney hotel connected to a shopping centre, steps from State Theatre

Photo gallery for Swissotel Sydney

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Parking available
The current price is NZ$362
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
68 Market Street, Sydney, NSW, 2000
  • Queen Victoria Building
    ‪1 min walk‬
  • Westfield Shopping Centre
    ‪1 min walk‬
  • Sydney Tower Eye
    ‪2 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪22 min drive‬

Room options

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier King Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Twin Room, 2 Double Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Business Lounge Access (High Floor)

Signature Room, 1 King Bed, Club lounge access (High Floor)

Signature Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Twin Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Corner

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

Swissotel Sydney puts you in the heart of Sydney, connected to a shopping centre and within steps of State Theatre and Queen Victoria Building. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Spa & Sport can include deep-tissue massages and hot stone massages along with access to the sauna. The restaurant, Ten Stories, serves local cuisine and is open for breakfast and dinner. Arches on Market is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, free pool cabanas and pool loungers. 10958 square feet (1018 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Sydney Central Business District hotel include Westfield Shopping Centre and Sydney Tower Eye.

What's nearby

  • Queen Victoria Building - 1 min walk
  • Westfield Shopping Centre - 1 min walk
  • Sydney Tower Eye - 2 min walk
  • Pitt Street Mall - 3 min walk
  • Circular Quay - 18 min walk

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪T2 - ‬5 min walk
  • ‪Parlour Cucina - ‬1 min walk
  • ‪Gowings Bar & Grill - ‬1 min walk
  • ‪The Tea Room - ‬6 min walk
  • ‪Old Vienna Coffee House - ‬1 min walk

About this property

Swissotel Sydney

Luxury Sydney hotel connected to a shopping centre, steps from State Theatre
Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 10958 square feet (1018 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

  • 369 guestrooms or units
  • 25 levels
  • 10958 sq ft of conference space
  • 1018 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Swissotel Sydney offers 369 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa & Sport has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 44 for adults and from AUD 16 for children
  • Valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

What is the cancellation policy at Swissotel Sydney?

Swissotel Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissotel Sydney?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 23 Feb 2025 start from NZ$362.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissotel Sydney?

Yep, Swissotel Sydney has secured covered valet parking for AUD 100 per day.

Are there any beaches close to Swissotel Sydney?

The closest beach to Swissotel Sydney is Manly Beach (12 km).

Is there a spa on site at Swissotel Sydney?

Yep, Spa & Sport is available for guests. You'll enjoy services like hot stone massages.

Does Swissotel Sydney have a pool?

Swissotel Sydney has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Swissotel Sydney?

Swissotel Sydney features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes Swissotel Sydney a romantic place to stay?

Couples spa treatments and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Swissotel Sydney.

Is Swissotel Sydney family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Swissotel Sydney is a hit with families.

Does Swissotel Sydney serve breakfast?

You bet, our visitors can't get enough of the buffet breakfast here! Offered weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Swissotel Sydney?

No, Swissotel Sydney does not offer an airport shuttle service.

Is there a bar or restaurant at Swissotel Sydney?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Swissotel Sydney?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Swissotel Sydney?

No, only service animals are allowed.

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and fabulous location.
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect with this hotel, the hotel, location, staff 10/10
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The first staff you encounter to leave your bags with are very very helpful and pleasant
Stayed 2 nights in Jan 2025

2/10 Terrible

Adam

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to public transport, and shopping district
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a show at the state Theatre on our night stay. It was so convenient, we just had to cross market street. The only thing I could mention was the parking As we had trouble stopping in front , as it was too congested to stop and we had to go around twice before there was a spot to stop. Apart front that it was an excellent stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was parking. Everything else 5 class
Stayed 1 night in Nov 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Oasis in the middle of the city. Pool is fantastic. Love the art deco features and wide hallways. Will be visiting again. Our favourite hotel in Sydney. 5 stars
Stayed 1 night in Nov 2024

6/10 Okay

Tayla-Brooke

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When getting my facial, my therapist started vaping. Wildly unprofessional. The staff member who checked us in was rude and said multiple times “put money on your card” while he was the one in error. Have never been spoken down to so poorly. All other staff were great. But the two definitely ruined the holidays we were there for. The rest of the staff are the only reason I am giving more than one star.
Stayed 7 nights in Nov 2024

10/10 Excellent

B

Liked: Staff & service, property conditions & facilities
Great hotel, clean and quiet. The only annoying thing is the lift system - up to floor 8, then right across to the other side of the building and up another elevator shaft to the rooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Lindy

Still waiting for a credit back for 2 nights accomodation
Stayed 3 nights in Oct 2024

8/10 Good

Tashi Gonpo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thi Kieu My

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the Swissotel. Our room had a full view of Sydney Centrepoint Tower. Excellent location to trams, shops and food. Ideal for family with kids. As a bonus, we had access to seeing Ariana Grande (my daughter's favourite singer) for her 'Wicked' Premier which was across the road from our hotel. Staff service was outstanding. Thank you, Swissotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to get there Valet service up to date. I was told 20minutes but because a big group came in it was 45 minutes. I was inline before the group so I should have been attended to beforehand. I was happy, and we were late for our concert.
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities
This was the second time I stayed as I thought I would give it a go again after a very average to poor first experience. The hotel is very nice and the location is very central however the staff still let it down. I think it comes down to the fact they have no sense of urgency even for small simple requests. I do not think I will stay again and may just book at the QT across the road from now on.
Stayed 1 night in Oct 2024

10/10 Excellent

Dannielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A !!! Great location, friendly staff, good dining options and kid friendly!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, friendly and very accommodating. The rooms were so quiet even though we were right in the centre of everything. The hotel is so close to everything and easy to walk everywhere.
Stayed 3 nights in Oct 2024

10/10 Excellent

Duncan

Very pleased with everything.
Stayed 6 nights in Oct 2024

10/10 Excellent

Lisa, Albany Creek

Liked: Cleanliness
Stayed 2 nights in Oct 2024