6/10 Okay
Ewen
21 Mar 2025
Liked: Cleanliness, staff & service
The Ultimo is currently undergoing huge renovations. They are adding a third floor! This means putting a crane in the lift well, the only place it can go, and the lift is out of action for the entire duration of the building. This is listed as "months" but in all likelihood will be longer. For two people having had knee replacement surgery it was a struggle to climb to the 1st floor. There was no mention of this that I could see on the wotif website when making the booking. The property overall was good, but this let it down - at least as far as I was concerned. (I wonder if anyone will get in touch with regards to this feedback).
Ewen
Stayed 4 nights in Mar 2025