2/10 Terrible
Mike
13 Apr 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Soap provided in the bathroom.
No face cloth or hand towel.
Room hadn't been cleaned of cobwebs around window catch's and windows were dirty.
Used shampoo packets and cobwebs down the side of the bathroom vanity.
Key provided to the room didn't work.
Some lights didn't work.
Adjoining room door didn't lock with the key provided and no way to lock it to keep my room isolated from someone else coming in if the other room got booked. Staff seemed indifferent to this issue.
No milk offered or provided.
No additional bedding if it got cold.
TV lost Wifi frequently.
Stayed 2 days, room not serviced after the first day - which I was expecting.
Check in was a joke, after 2pm (official time to check in) spent 20 minutes pushing the buzzer and calling out, 4 other people and a serviceman also waiting for attention at this time.
Very poor.
A little bit of effort from them could have changed this easily.
Mike
Stayed 2 nights in Apr 2025