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Tokyu Stay Shinjuku

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Shinjuku Isetan

Photo gallery for Tokyu Stay Shinjuku

Property entrance
Interior
Lobby
Reception hall
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is NZ$430
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Fridge
TV
Washer/dryer
Hairdryer
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tokyo

At Tokyu Stay Shinjuku you'll be within just a 10-minute stroll of Shinjuku Isetan and Omoide Yokocho. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and multilingual staff. Buffet breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.2 km (1.4 mi) from Meiji Jingu Shrine and 3.9 km (2.4 mi) from Tokyo Imperial Palace.

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 8 min walk - 0.7 km
  • Meiji Jingu Shrine - 4 min drive - 2.3 km
  • Tokyo Imperial Palace - 5 min drive - 4.5 km
  • Tokyo Tower - 7 min drive - 6.4 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Tokyo (HND-Haneda) - 51 min drive

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a 24-hour front desk, a quick walk to Shinjuku Isetan
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
This property will conduct drain pipe cleaning on April 7-9, 2025, from 9 AM-4:30 PM. During this time, inspectors will enter guestrooms for 15 minutes.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shinjuku?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on 21 Apr 2025 start from NZ$430.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shinjuku?

The closest beach to Tokyu Stay Shinjuku is Odaiba Beach Park (9.2 km).

Does Tokyu Stay Shinjuku serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku?

No, Tokyu Stay Shinjuku does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Shinjuku?

Yep, you can grab a meal at Tokyu Stay Shinjuku's onsite restaurant.

What time are check-in & check-out at Tokyu Stay Shinjuku?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku?

No, only service animals are allowed.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location! Breakfast was good and staff were excellent. Would definitely recommend - I would try to book a larger room next time - I'm not sure who uses a trouser press or a washing machine over a three night stay and this took up significant space in the room but we loved it anyway
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel and the washer/dryer is just amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tommy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place.
The hotel staff was fluent in English. The rooms were not too clean as there were definitely stains on the walls. Overall it wasn’t a bad place because of location. Will consider coming back here next time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tyng Tyng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Dec 2024

10/10 Excellent

Tyng Tyng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms. In room amenities like washer, kettle and microwave is a wonderful bonus
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Yuen Chin

Stayed 2 nights in Dec 2024

10/10 Excellent

Mark, Brandon

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stat
Great location! Small room but I’ve seen smaller in Tokyo. Room had fridge, safe, and washer/dryer combo. The washer came in handy for a longer stay, and because smoking is still allowed in some bars and restaurants. Bathroom was surprisingly spacious, and clean. Quiet room. If you stay less than a week, room service includes only garbage pickup and new towels.
Stayed 6 nights in Nov 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Shinjuku. Near subway stations and lots of foods and bars nearby!
Stayed 9 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Georhanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 9 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuen Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit small
Stayed 1 night in Nov 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice on this trip. Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great walking area with numerous dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Staff & service, room comfort
Great hotel in a fabulous position.
In line with many hotels in Japan the room was very compact but actually had everything you needed (apart from an iron) The bed was comfy, the shower was hot and powerful and they had a fabulous deep Japanese style bath. I did think at first it was odd having a washing machine in the room but actually it proved useful as I popped a few clothes in before we headed out and they were dry when we returned. Cut down my washing when I arrived home. The reception staff were very friendly and plenty of umbrellas to borrow, useful as we experienced a few wet days. The hotel itself was near to a host of gay bars and lots of little restaurants. My only criticism of the hotel that the bedroom walls could do with a bit of a refresh, there were quite a few marks/stains on the pale coloured walls
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 4 nights in Nov 2024

8/10 Good

Jessica

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location of the hotel is great. 2 minutes walking to the nearest subway, lots of shopping and restaurants around and overall a nice vibe. The staff was ver nice The room was very small and the price for Shinjuku was fair.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wylie

Liked: Staff & service, amenities, property conditions & facilities
Very professional and friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Abiola

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location. Need to improve on cleanliness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024