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City Oasis Inn Townsville, SureStay Collection by BW

4.0 star property
Hotel with free parking, a quick walk to Castle Hill
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Oasis Inn Townsville, SureStay Collection by BW

Outdoor pool, pool loungers
Executive Suite, 1 Queen Bed, Non Smoking, Kitchenette | Room amenity
Standard Room, Multiple Beds, Non Smoking (Walk-in Shower;Pet Friendly)
Fridge, coffee/tea maker, electric kettle
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Hot tub
  • Breakfast available
  • Gym
The price is NZ$175
includes taxes & fees
28 Dec - 29 Dec

Explore the area

Map
143 Wills Street, Townsville, QLD, 4810
  • Castle Hill
    8 min walk
  • The Strand Beach
    11 min walk
  • Strand Waterpark
    14 min walk
  • Townsville, QLD (TSV)
    13 min drive

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
HDTV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Kitchenette

Fridge, coffee/tea maker, electric kettle

Executive Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Ceiling fan
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

Standard Apartment

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
3 bedrooms
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 8
  • 2 Queen Beds, 2 Large Single Beds and 2 Single Beds

Traditional Cottage

Highlights

Deck/patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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The price is NZ$159
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About the area

Townsville

City Oasis Inn Townsville, SureStay Collection by BW puts you in the heart of Townsville, within a 20-minute stroll of Castle Hill and Maritime Museum of Townsville. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Sidewalk Cafe & Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers as well as access to a playground. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of extended parking. .Sights within a 20-minute walk of this 4-property class Townsville hotel include Museum of Tropical Queensland and Queens Gardens.

What's nearby

  • Castle Hill - 8 min walk
  • Strand Park - 20 min walk
  • Magnetic Island Ferry Terminal - 2 min drive
  • Townsville 400 Racetrack Start / Finish line - 2 min drive
  • Queensland Country Bank Stadium - 3 min drive

Getting around

  • Townsville Station - 6 min drive
  • Townsville, QLD (TSV) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬7 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪City Lane & City Arcade - ‬7 min walk
  • ‪The TapHouse Townsville - ‬7 min walk

About this property

City Oasis Inn Townsville, SureStay Collection by BW

Hotel with free parking, a quick walk to Castle Hill
City Oasis Inn Townsville, SureStay Collection by BW offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly City Oasis Inn Townsville, SureStay Collection by BW. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 3 buildings
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
City Oasis Inn Townsville, SureStay Collection by BW offers 42 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (AUD 7.50 per night)

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: AUD 8 to 25 for adults and AUD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sidewalk Cafe & Bar

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 30 November 2024 to 7 December 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 25 for adults and AUD 5 to 25 for children
  • Extended parking fee: AUD 7.5 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

City Oasis Inn
City Oasis Inn Townsville
City Oasis Townsville
City Oasis
City Oasis Hotel
City Oasis Inn
City Oasis Inn Townsville, SureStay Collection by BW Hotel
City Oasis Inn Townsville, SureStay Collection by BW Townsville

Frequently asked questions

Is parking available at City Oasis Inn Townsville, SureStay Collection by BW?

Yep, City Oasis Inn Townsville, SureStay Collection by BW has a free self car park.

How much does it cost to stay at City Oasis Inn Townsville, SureStay Collection by BW?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at City Oasis Inn Townsville, SureStay Collection by BW on 28 Dec 2024 start from NZ$175.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to City Oasis Inn Townsville, SureStay Collection by BW?

Yep, City Oasis Inn Townsville, SureStay Collection by BW is a short 11-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Does City Oasis Inn Townsville, SureStay Collection by BW have a pool?

City Oasis Inn Townsville, SureStay Collection by BW has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does City Oasis Inn Townsville, SureStay Collection by BW have a waterslide?

No, there is no waterslide at City Oasis Inn Townsville, SureStay Collection by BW, but Strand Waterpark is a short 14-minute walk away.

Does City Oasis Inn Townsville, SureStay Collection by BW serve breakfast?

You bet, cooked-to-order brekkie is available on weekdays between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at City Oasis Inn Townsville, SureStay Collection by BW?

No, City Oasis Inn Townsville, SureStay Collection by BW does not offer an airport shuttle service.

Is there a bar or restaurant at City Oasis Inn Townsville, SureStay Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner. The dining venue is closed on Sunday and Saturday. The property will be renovating its dining venue from November 30 2024 until December 7 2024 (completion date subject to change).

What time are check-in & check-out at City Oasis Inn Townsville, SureStay Collection by BW?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at City Oasis Inn Townsville, SureStay Collection by BW?

Furry friends are welcome at City Oasis Inn Townsville, SureStay Collection by BW, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

City Oasis Inn Townsville, SureStay Collection by BW Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 491 reviews" "
Rating 8 - Good. 215 out of 491 reviews" "
Rating 6 - Okay. 37 out of 491 reviews" "
Rating 4 - Poor. 16 out of 491 reviews" "
Rating 2 - Terrible. 5 out of 491 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice. Great pool, my Son and I loved it.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having pondered over several accomodation establishments on the net, I settled on The City Oasis Inn from the reviews of previous patrons. And I wasn't disappointed. Very friendly and helpful staff, a room that was freshly decorated, modern, spotlessly clean and quiet - with well insulated walls. Modern air con and not the noisy old type meant less noise too. Coupled with a super comfy bed and pillows made my stay in Townsville all the better. So much so, that I extended my stay by several days, predominantly because the room was so good, giving me more opportunity to explore Townsville. The location is an easy walk to both the CBD with its wealth of bars, shops and eateries, and the fabulous Strand for the lazy days by the beach.
Stayed 3 nights in Oct 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and very helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big fan of almost everything. Got me in at midnight when another placed valued me. The shower was a bit cramped but if that's my biggest drama in life, I'm set. Thanks guy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Peita

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was good…just what I was after
Stayed 3 nights in Aug 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey

Stayed 1 night in Jul 2024

10/10 Excellent

Lewis

Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Stayed 2 nights in Jul 2024

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Jul 2024

6/10 Okay

DARRIN

Liked: Staff & service
-
Stayed 5 nights in Jul 2024

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service
Arrived earlier than expected. Room was ready and staff couldn't have been more helpful. Facilities are a bit dated but the location is conveniently located to the stadium.
Stayed 1 night in Jul 2024

8/10 Good

Hoi Yam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very understanding and friendly. I was upgraded to an executive suite with a kitchen, because i stayed for three weeks for work. Very meticulous housekeeping service. Apart from a couple of days with noises from neighboring guests, it was generally very quiet. The only disadvantage is the absence of a lift. I struggled a little to move my luggage up and down the flights of stairs.
Stayed 21 nights in Jun 2024

10/10 Excellent

Ian, Bald Knob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night with our little dog but the unit was clean and airy. There were lawn areas which were private where we could play ball with the dog. Management and staff were very helpful. We will stay there again.....
Stayed 1 night in Jun 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Domenico

Travelled with partner
Very nice place just a stroll down to the city we already been so many times and is a such good place
Stayed 2 nights in May 2024

10/10 Excellent

Stuart

Great place to stay
Stayed 1 night in May 2024

4/10 Poor

Abhilash Pottayath

Disliked: Staff & service
Hi No service or staff seen around weekend
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay very friendly and clean and tidy.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay so we booked in for an extra night
Stayed 1 night in Jan 2024

10/10 Excellent

Basil

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, safe, calm and peaceful
Stayed 1 night in Dec 2023