8/10 Good
ankit
Travelled with partner
11 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our main purpose to visit the property was to see the venues for a wedding. Upon check in we asked the front desk if we can set up appointments with sales manager to look at the venues and prices. The front desk told us we will let them know so they can meet you the next day. Next day we called the front desk 4 different times to see if we can meet the sales manager yet they said she is busy and will call back. We waited the whole day wasting our time for a call back which did not even happen. Then at dinner time we went to the front desk and they gave us her number to contact directly and we did so. We left a message but she did not even message back or anything. Upon check out the we told the front desk what happened and they said we will tell her to give you a call on the number on file. We are still waiting for that call. No wonder why the hotel does not get any wedding sales business because the sales department is too damn lazy. On the bright side, the rest of the staff were great and friendly, the hotel itself is great.
ankit
Stayed 3 nights in Oct 2024
