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The Castle at Swan Lake

3.5 star property
Hotel in Vernon with seasonal outdoor pool and restaurant

Photo gallery for The Castle at Swan Lake

View from property
Seasonal outdoor pool, pool umbrellas, pool loungers
King Deluxe Suite | Private kitchen
Seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Kitchen
The current price is NZ$198
includes taxes & fees
18 Mar - 19 Mar

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Splashdown Vernon
    ‪7 min walk‬
  • Swan Lake
    ‪20 min walk‬
  • Village Green Shopping Centre
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪41 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

Highlights

Balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Prestige Vernon Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1000)
The price is NZ$230
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Prestige Vernon Hotel

About the area

Vernon

At The Castle at Swan Lake you'll be within a 20-minute stroll of Swan Lake and Splashdown Vernon. Highlights at this hotel include a restaurant, and in-room kitchens and free WiFi. .Enjoy the Hot tub, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3.5-property class Vernon hotel include Okanagan Lake and Silver Star Mountain Resort.

What's nearby

  • Splashdown Vernon - 7 min walk
  • Swan Lake - 20 min walk
  • Historic O'Keefe Ranch - 5 min drive
  • Village Green Shopping Centre - 6 min drive
  • Davison Orchards Country Village - 12 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with seasonal outdoor pool and restaurant
The Castle at Swan Lake offers its guests Access to hot tub and a seasonal outdoor pool. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

What is the cancellation policy at The Castle at Swan Lake?

The Castle at Swan Lake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle at Swan Lake?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Castle at Swan Lake on 18 Mar 2025 start from NZ$197.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle at Swan Lake?

Yep, The Castle at Swan Lake has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Castle at Swan Lake?

The closest beach to The Castle at Swan Lake is Kin Beach (12.1 km).

Does The Castle at Swan Lake have a pool?

Yep, and guests love it! The Castle at Swan Lake has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

Does The Castle at Swan Lake have a waterslide?

No, there is no waterslide at The Castle at Swan Lake, but Splashdown Vernon is a short 7-minute walk away.

What makes The Castle at Swan Lake a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The Castle at Swan Lake.

Are there hot tubs in the rooms at The Castle at Swan Lake?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Castle at Swan Lake?

No, The Castle at Swan Lake does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle at Swan Lake?

Yep, you can grab a meal at The Castle at Swan Lake's onsite restaurant.

What time are check-in & check-out at The Castle at Swan Lake?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 999 reviews
Rating 8 - Good. 228 out of 999 reviews
Rating 6 - Okay. 49 out of 999 reviews
Rating 4 - Poor. 11 out of 999 reviews
Rating 2 - Terrible. 8 out of 999 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shantelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll leave a review once I’ve stated the night
Stayed 1 night in Nov 2024

10/10 Excellent

marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 3 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Kelowna …
The room was very spacious, clean and well maintained. Our room overlooked the lake which was really nice. All staff we encountered were super helpful and friendly. Loved our stay here though the dining options were limited in the off season.
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second experience with the Castle. It was excellent. The staff are very friendly and professional. It’s beautiful quiet and perfect for my needs. I will not hesitate in the future to stay again. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times, always excellent.
Stayed 1 night in Oct 2024

8/10 Good

Brianna

Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
All was good but there should be grab bars in the shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful spot. Rooms were exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times and always come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Big room with full kitchen with dishes pots pans etc. Super friendly, helpful staff Very limited dining walking but can drive 10 mins and have a lot of options
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 1 night in Sep 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first choice in Vernon.
Stayed 1 night in Oct 2024

10/10 Excellent

Lacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Zeqin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room so much we are going back for thanksgiving and cancelled our other reservation at another hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility, funny the castle in name was more like a faux castle! Overlooking the swan lake, over retail strip and fast road way
Stayed 2 nights in Oct 2024

8/10 Good

Irene, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and the view was awesome! Parking wasn't the best and a little hard to get luggage to suites.
Stayed 1 night in Sep 2024

10/10 Excellent

CARLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find on the main road, quiet, big rooms, comfortable bed, wonderful place to stay!
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole, Osoyoos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool! Nice big suites
Stayed 1 night in Sep 2024

8/10 Good

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to a busy highway and the traffic was loud. Too loud to enjoy the nice deck looking out at the lake. Front desk staff was awesome and helped us put air in our flat tire so we could get to a tire shop. Five stars for the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Troy, Victoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly option near Vernon. Huge suites.
Stayed 1 night in Sep 2024