The Castle at Swan Lake

3.5 star property
Hotel in Vernon with seasonal outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle at Swan Lake

View from property
King Deluxe Suite | Private kitchen
Seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Parking included
The price is NZ$204
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Swan Lake
    20 min walk
  • Historic O'Keefe Ranch
    5 min drive
  • Village Green Shopping Centre
    6 min drive
  • Kelowna, BC (YLW-Kelowna Intl.)
    41 min drive

Room options

King Deluxe Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

King Executive Suite

Highlights

Balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Vernon

At The Castle at Swan Lake you'll be within a 20-minute stroll of Swan Lake and Splashdown Vernon. Highlights at this hotel include a restaurant, and in-room kitchens and free WiFi. .Enjoy the Hot tub, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3.5-property class Vernon hotel include Okanagan Lake and Silver Star Mountain Resort.

What's nearby

  • Swan Lake - 20 min walk
  • Historic O'Keefe Ranch - 5 min drive
  • Village Green Shopping Centre - 6 min drive
  • The Rise golf course - 14 min drive
  • Silver Star Mountain Resort - 27 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with seasonal outdoor pool and restaurant
The Castle at Swan Lake offers its guests Access to hot tub and a seasonal outdoor pool. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

What is the cancellation policy at The Castle at Swan Lake?

The Castle at Swan Lake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle at Swan Lake?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at The Castle at Swan Lake on 19 Dec 2024 start from NZ$204.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle at Swan Lake?

Yep, The Castle at Swan Lake has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Castle at Swan Lake?

The closest beach to The Castle at Swan Lake is Kin Beach (12.1 km).

Does The Castle at Swan Lake have a pool?

Yep, and guests love it! The Castle at Swan Lake has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

Does The Castle at Swan Lake have a waterslide?

No, there is no waterslide at The Castle at Swan Lake, but Splashdown Vernon is a short 7-minute walk away.

What makes The Castle at Swan Lake a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The Castle at Swan Lake.

Are there hot tubs in the rooms at The Castle at Swan Lake?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Castle at Swan Lake?

No, The Castle at Swan Lake does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle at Swan Lake?

Yep, you can grab a meal at The Castle at Swan Lake's onsite restaurant.

What time are check-in & check-out at The Castle at Swan Lake?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 999 reviews" "
Rating 8 - Good. 226 out of 999 reviews" "
Rating 6 - Okay. 48 out of 999 reviews" "
Rating 4 - Poor. 11 out of 999 reviews" "
Rating 2 - Terrible. 7 out of 999 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sheldon

Business traveller
Liked: Cleanliness
Not bad for a night stay, parking is limited out front near the rooms and entrance, more parking available around back. Restaurant only opens at 4pm so useless for breakfast or lunch.
Stayed 1 night in Sep 2024

8/10 Good

Corina

Very nice unique rooms, super clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

The

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room with a full kitchen including a dishwasher. The king sized bed was very comfortable. The only downside was the long walk up a ramp to the pool and pet area, otherwise a very enjoyable stay. Thanks to all the friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Norman, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and friendly staff. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Kinping

Stayed 1 night in Sep 2024

10/10 Excellent

Brigitte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely untis. Large. Comfortable. Like a home away from home. Pool and hot tub are great and scenery and area are wonderful. And still only 5 minutes from the city.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fokhrul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is really nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Anita

Travelled with partner
Disliked: Property conditions & facilities
It was run down. Nothing like the pictures.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salil

Stayed 2 nights in Aug 2024

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a relaxing atmosphere! Love all the bells and whistles!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay during our road trip.
Very nice overnight stay, room was clean and spacious. The view was good as we were on the first level, higher level or in the upper building will probably be better and quieter from the highway.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryanne

Stayed 2 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Amenities
We had a lovely stay here - the room was spacious and had everything we needed - met some lovely people around the pool and the restaurant is fantastic 😀
Stayed 1 night in Sep 2024

10/10 Excellent

Tienne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem! Very much a resort with small scale, personable service. We will be making this our home base for future visits to the Okanagan
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Castle. Parking was limited at times because of how others parked their vehicles. Didn't love the one way drive up the side to the back, but we didn't run into any problems. One side of the bed was very squeaky. One of the bedside lamps was wobbly and only worked some of the time and the ceiling fan downstairs made a lot of noise on low setting. I would just suggest checking such things before your guests arrive. Otherwise it is a beautiful place and we would stay again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dallas

Travelled with family
Excellent price for the space and service. The only negative was if your on the first floor of the “townhome” units you can hear everything moving around in the unit above you. Still 10/10 will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet.
Stayed 2 nights in Sep 2024

8/10 Good

Nameer

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gretchen

Liked: Cleanliness, property conditions & facilities
Rooms are fantastic only complaints are you have to go to the desk to replenish towels, coffee, robes etc and that the rooms need to be assessed better for maintenance issues. The full kitchens need drying racks for dishes
Stayed 4 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ominder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is amazing. Location is quiet and private. More for family so not for party people. It is a boring area which I like. So if you are a quiet person and like the Urban tourist type areas it will not be your type. Service great. Vernon is a fabulous city and this hotel awesome.
Stayed 3 nights in Aug 2024