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Griffin Hotel, an official Colonial Williamsburg Hotel

3.0 star property
Colonial Williamsburg hotel in Colonial Williamsburg with 3 outdoor swimming pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Griffin Hotel, an official Colonial Williamsburg Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Combined shower/bathtub, designer toiletries, hair dryer, towels
Premium bedding, pillow-top beds, in-room safe, desk
Terrace/patio
Indoor pool, 3 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Pool
  • 24/7 front desk
The price is NZ$290
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
136 Francis Street East, Williamsburg, VA, 23185
  • Golden Horseshoe Golf Club
    ‪6 min walk‬
  • Bruton Parish Church
    ‪6 min walk‬
  • Merchants Square
    ‪9 min walk‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Pond View)

42-inch TV with cable channels

Deluxe Room, 1 King Bed with Sofa bed (Pond View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 54 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Pond View)

42-inch TV with cable channels

Deluxe Room, Multiple Beds (Pond View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 54 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Fireplace

42-inch TV with cable channels

Deluxe Room, 1 King Bed with Sofa bed, Fireplace

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Pond View)

42-inch TV with cable channels

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Pond View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 60 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

42-inch TV with cable channels

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

42-inch TV with cable channels

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Exterior

Williamsburg Woodlands Hotel & Suites, an official Colonial Williamsburg Hotel

Pool
Breakfast included
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1217)
The price is NZ$252
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Williamsburg Woodlands Hotel & Suites, an official Colonial Williamsburg Hotel

About the area

Williamsburg

Griffin Hotel, an official Colonial Williamsburg Hotel puts you in the heart of Williamsburg, within just a 10-minute stroll of Golden Horseshoe Golf Club and Governor's Palace. Highlights at this Colonial hotel include 3 outdoor swimming pools, a full-service spa and a golf course. .A relaxing visit to The Spa of CW can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Enjoy the 6 outdoor tennis courts, indoor swimming pool and gym plus access to golf lessons. 5000 square feet (465 square metres) of event facilities include a meeting room and conference space. Plus you'll find Wi-Fi in public areas and a seasonal outdoor swimming pool. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 3-property class Colonial Williamsburg hotel include Busch Gardens Williamsburg and Water Country USA.

What's nearby

  • Golden Horseshoe Golf Club - 6 min walk
  • Merchants Square - 9 min walk
  • Governor's Palace - 9 min walk
  • College of William and Mary - 11 min walk
  • Busch Gardens Williamsburg - 9 min drive

Getting around

  • Williamsburg Transportation Center - 19 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 51 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mellow Mushroom - ‬9 min walk
  • ‪Precarious Beer H - ‬9 min walk
  • ‪Second Street Restaurant - ‬18 min walk
  • ‪Hardee's - ‬3 min drive

About this property

Griffin Hotel, an official Colonial Williamsburg Hotel

Colonial Williamsburg hotel in Colonial Williamsburg with 3 outdoor swimming pools
As a guest of Griffin Hotel, an official Colonial Williamsburg Hotel, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. WiFi is available in public spaces for a fee. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. An indoor pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Griffin Hotel, an official Colonial Williamsburg Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Williamsburg hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • 2 buildings
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 1978
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
Griffin Hotel, an official Colonial Williamsburg Hotel offers 43 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation has separate dining areas and is furnished with king sofa beds. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The Spa of CW has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Area shuttle up to 3 miles
  • Uncovered parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 15 per person

Things to do

  • 3 outdoor pools
  • 36-hole golf course
  • 6 outdoor tennis courts
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Free cot
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5,000 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Williamsburg Inn 136 E Francis St. Williamsburg VA 23185]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 per person
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Griffin Hotel Colonial Williamsburg Hotel
Providence Hall Guesthouses Hotel
Providence Hall Guesthouses Williamsburg
Griffin Hotel Colonial Hotel
Griffin Colonial Williamsburg
Griffin Colonial
The Griffin Hotel A Colonial Williamsburg Hotel
The Griffin A Colonial Willia
Griffin Hotel
Griffin Hotel A Colonial Williamsburg Hotel
Griffin Hotel an official Colonial Williamsburg Hotel
Griffin Hotel, an official Colonial Williamsburg Hotel Hotel

Frequently asked questions

What is the cancellation policy at Griffin Hotel, an official Colonial Williamsburg Hotel?

Griffin Hotel, an official Colonial Williamsburg Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Griffin Hotel, an official Colonial Williamsburg Hotel?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Griffin Hotel, an official Colonial Williamsburg Hotel on 17 Feb 2025 start from NZ$233.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Griffin Hotel, an official Colonial Williamsburg Hotel?

Yep, Griffin Hotel, an official Colonial Williamsburg Hotel has an uncovered self car park, for a fee. Onsite parking is limited.

Are there any beaches close to Griffin Hotel, an official Colonial Williamsburg Hotel?

The closest beach to Griffin Hotel, an official Colonial Williamsburg Hotel is Jamestown Beach (9.5 km).

Is there a spa on site at Griffin Hotel, an official Colonial Williamsburg Hotel?

Yep, The Spa of CW is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Griffin Hotel, an official Colonial Williamsburg Hotel have a pool?

Griffin Hotel, an official Colonial Williamsburg Hotel has 3 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Griffin Hotel, an official Colonial Williamsburg Hotel?

Griffin Hotel, an official Colonial Williamsburg Hotel features 3 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with pillowtop beds, premium bedding and dining areas.

What makes Griffin Hotel, an official Colonial Williamsburg Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Griffin Hotel, an official Colonial Williamsburg Hotel.

Is Griffin Hotel, an official Colonial Williamsburg Hotel family-friendly?

You bet! With amenities such as 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Griffin Hotel, an official Colonial Williamsburg Hotel is a hit with families.

Does Griffin Hotel, an official Colonial Williamsburg Hotel serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Griffin Hotel, an official Colonial Williamsburg Hotel?

No, Griffin Hotel, an official Colonial Williamsburg Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Griffin Hotel, an official Colonial Williamsburg Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Griffin Hotel, an official Colonial Williamsburg Hotel?

Yep, Griffin Hotel, an official Colonial Williamsburg Hotel has a 36-hole golf course. A golf driving range and golf lessons are also available.

Griffin Hotel, an official Colonial Williamsburg Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 681 reviews" "
Rating 8 - Good. 166 out of 681 reviews" "
Rating 6 - Okay. 66 out of 681 reviews" "
Rating 4 - Poor. 33 out of 681 reviews" "
Rating 2 - Terrible. 11 out of 681 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Property conditions & facilities
Next door to the Williamsburg Inn, so perfect location. Very large room perfect for family w king bed and pull out couch, table and chairs, 2 sinks, balcony with a pond view.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Nice to check in at the Inn now, so you can wait there when your room isn't ready on time. Pretty setting. Chipped paint and damaged toilet seat indicate the bathroom could use some sprucing up. Comfortable bed.
Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The employees were courteous & friendly. The room was spacious but dated. It needed painting and the sofa had spots and extremely stained. The carpet was old, coming up and rolled in a few locations. There is no elevator to the second floor making it difficult for seniors or handicapped folks. When checking out we were charged $ 32.00 per day for parking, use of the pool and gym. We were advised of those facilities when checking in but not told there would be a fee to use them. It is a great location to old colonial section 0f Williamsburg.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation excellent. Very good value for money. Very convenient to main historical area. Proximity to the Inn and Lodge was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Angela, South Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location and its proximity to CW and W&M.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Could walk to the historical district
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great upon check in. Quiet and safe area!
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a convenient clean room for the night this is a terrible option. Its a resort, better suited for travelers that want to be pampered. This was the worst check in experience I've been through. While the check in staff was excellent, be aware (as I wasnt) that the check location is an entirely different name than the hotel. Williamsburg Inn I believe. Parking is incredibly inconvenient everywhere on site. The room was in a location about 1/4 to half mile away, down pitch black roads. The room itself was impeccable in every way.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Griffin was a wonderful property. Check in location was a bit tough due to dim lighting and rainy condition. Grounds and all staff were amazing through out he property, including the spa staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the serene location and amenities.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Overall, we enjoyed our stay at the Griffin Hotel. The outdoor space is wonderful and very well maintained. We really enjoyed the balcony off our room overlooking the pond. The walking convenience to Colonial Williamsburg is very nice. The negative side was the room itself. It really needs updating and had a musty smell. The furniture was pretty beat up and the sofa had several large stains. It made the room feel not as clean as it could/ should have been.
Stayed 4 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is within walking distance of Colonial Williamsburg and restaurants at merchant square. The room was large.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great! The staff were very accommodating and helpful with questions regarding the hotel as well as things around the area.
Stayed 2 nights in Sep 2024

8/10 Good

Doug

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
We love Williamsburg and drive the 3 hours to stay there a few times a year. The Griffin is great for pets with plenty of green space around the buildings. It's a very nice park-like setting. Like most "last generation" facilities it needs some upgrades but it's still a great place and value. We book it every time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia V.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, and it was nice for walking distance to different things around
Stayed 1 night in Sep 2024

8/10 Good

Cathleen, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times. Nice to see some the same faces at checkin and always pleasant to be greeted by the men out front. They are going through some changes with the keycard system. Our problem was quickly handled.
Stayed 1 night in Sep 2024

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This collection of properties is spectacular overall. It is wonderful that all guests, regardless of which property you're staying, have privileges at the various 5-star amenities of the Williamsburg Inn and can enjoy the gorgeous grounds. However, I was very disappointed with the check-in process. Check-in is at 4:00, and we arrived around 1:00. At that point, we did not expect our room to be ready, which is was not, and we happily went over to the pool for relaxation and lunch. However, it would have been nice if perhaps our room could have been prioritized with the cleaning staff. It clearly was not. At 4:00, we walked back to reception only to find our room was still not ready. We were asked to sit and wait "for 5-10 minutes." In that time, other guests flowed in and out of reception checking in and getting their room keys. We finally received our keys at 4:30. Staff was courteous about it, but not overly apologetic nor did they acknowledge that they could have done better. While I did not feel discriminated against for being a guest of the Griffin (3-star) at the pool, club house, or anywhere else, I do think we were perhaps at the bottom of the list when it comes to check-in. It just left a bad taste in my mouth. I would probably stay here again but would be hyper-aware of the possibility of being labeled second-class as a guest of their lowest rated property, which, by the way, was perfectly nice, if a little plain.
Stayed 3 nights in Aug 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pond and trees; loved the peaceful vibe
Stayed 2 nights in Aug 2024

4/10 Poor

Lumi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very run-down and outdated, not as advertised. The rooms are old and musty, and the AC is so loud that it’s impossible to sleep. While the location is great, the place itself is damp and uncomfortable. Disappointed!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historical place to visit plus Buschgarden is near by, great dining and breakfast options around, we are family with kids and a dog and all had a wonderful time, thank you to the resort for the hospitality, we can not wait to come back again!
Stayed 2 nights in Aug 2024