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Sandcastles on the Broadwater

3.5 star property
Family-friendly Gold Coast aparthotel in Labrador with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandcastles on the Broadwater

Dock
Outdoor pool
3 Bedroom Spa Apartment | Jetted tub
Individually decorated, individually furnished, desk, iron/ironing board
1 Bedroom Apartment | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • Washer
    Washer
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Kitchen
    Kitchen

Explore the area

Map
392-398 Marine Parade, Labrador, QLD, 4215
  • Harbour Town
    3 min drive
  • Broadwater Parklands
    3 min drive
  • Gold Coast Aquatic Centre
    4 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    11 min drive

Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 98 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room

2 Bedroom Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 130 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 142 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for Two Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Two Bedroom Spa Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Three Bedroom Spa Apartment

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

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About the area

Gold Coast

A family-friendly stay in Gold Coast awaits you at Sandcastles on the Broadwater. You'll be within a 10-minute walk of Ian Dipple Lagoon and 2.2 km (1.4 mi) from Harbour Town. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with free WiFi, a balcony and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a coffee/tea maker and a ceiling fan are also available. Housekeeping is available on request. .Enjoy the gym and Hot tub as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Labrador aparthotel include Cavill Avenue and Broadwater Parklands.
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What's nearby

  • Harbour Town - 3 min drive - 2.8 km
  • Broadwater Parklands - 3 min drive - 3.1 km
  • Gold Coast Aquatic Centre - 4 min drive - 3.2 km
  • Marina Mirage Shopping Centre - 7 min drive - 6.6 km
  • Sea World - 8 min drive - 7.5 km

Getting around

  • Florida Gardens station - 10 min drive
  • Helensvale Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 44 min drive

Restaurants

  • ‪The Grand Hotel - ‬7 min walk
  • ‪Charis Seafoods - ‬5 min walk
  • ‪Montezuma's - ‬17 min walk
  • ‪Sushi Train - ‬15 min walk
  • ‪Baskin-Robbins - ‬11 min walk

About this property

Sandcastles on the Broadwater

Family-friendly Gold Coast aparthotel in Labrador with free parking
Sandcastles on the Broadwater offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Sandcastles on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 25 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Languages

English

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 6.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

What is the cancellation policy at Sandcastles on the Broadwater?

Sandcastles on the Broadwater offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandcastles on the Broadwater?

Yep, Sandcastles on the Broadwater has a free self car park.

Are there any beaches close to Sandcastles on the Broadwater?

The closest beach to Sandcastles on the Broadwater is Surfers Paradise Beach (6.9 km).

Does Sandcastles on the Broadwater have a pool?

Sandcastles on the Broadwater has a pool.

What makes Sandcastles on the Broadwater a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sandcastles on the Broadwater.

Is Sandcastles on the Broadwater family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Sandcastles on the Broadwater is a hit with families.

Is there a free airport shuttle available at Sandcastles on the Broadwater?

No, Sandcastles on the Broadwater does not offer an airport shuttle service.

What time are check-in & check-out at Sandcastles on the Broadwater?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Sandcastles on the Broadwater?

No, pets are not allowed.

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 507 reviews" "
Rating 8 - Good. 209 out of 507 reviews" "
Rating 6 - Okay. 56 out of 507 reviews" "
Rating 4 - Poor. 20 out of 507 reviews" "
Rating 2 - Terrible. 7 out of 507 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this place.
Stayed 2 nights in Oct 2024

8/10 Good

Cortney

Travelled with family and small children
Liked: Amenities
Sandcastles Apartments are great for a family holiday. The pool is amazing, the grounds are well kept, the ladies on reception are fantastic and the location is good if you want to be out of the hustle and bustle of Surfers but close enough to everything. I would stay here again but I would request a different apartment. We had a ground floor apartment right on the main road and it was very noisy, especially cars taking off from the traffic lights late at night right outside our bedroom. The apartment was also in need of some refurbishments and repairs. We did get this apartment at a great price for the week so that may have been taken into account and I would say that the value outweighed the negatives. All in all, great stay on the Gold Coast! Thank You!
Stayed 7 nights in Sep 2024

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

4/10 Poor

gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked at Sandcastles on the Broadwater as it was close to where my daughter lived. Lovely clean units that have aged a little, but suited our purpose as we needed the three bedroom. However it doesn’t have an elevator and if coming up from the garage where your car is parked, it’s four flights of stairs. Doesn’t sound like much, but it is when lugging up your bags. Also no rubbish chute. So the same when you have to removed all of your rubbish throughout your stay. The only other thing is the traffic noise, at times it can be very loud. Other than that, staff are lovely, you can hire beach towels that save you packing one and it’s located in a good area. It’s close to supermarkets, pubs, cafes and Harbour town is about a five minute drive for all your shopping needs.
Stayed 7 nights in Jul 2024

8/10 Good

Vicky

Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalyan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, room comfort
What you would expect for the money.
This was an older complex , showing some signs of tiredness. Having said that it is in a good location with easy access to parking and to the unit. The unit has everything you need for a comfortable stay. The only thing that needs attention is the beds as the mattresses are probably a little over their use by. We would stay here again as it is good value.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 2 nights in Jun 2024

4/10 Poor

Na, Brisbane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, happy to help. Easy access with great views. Well equipped apartment that was nice and clean.
Stayed 5 nights in May 2024

8/10 Good

Carmel

Travelled with family
Liked: Cleanliness, amenities
Convenient, self contained, good secure parking, close to shopping centres and gold coast attractions. Air conditioning needs cleaning. Update cookware.
Stayed 8 nights in Apr 2024

8/10 Good

dean mark

Stayed 6 nights in Mar 2024

8/10 Good

Michelle Iris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were so excited to arrive at our accommodation for our little Adventure, we were super happy to check in earlier than expected so made the day so much more pleasant. The complex is so close for the theme parks and harbour town. The beach is opposite which the kids loved for their morning walks, the apartment was roomy and a large kitchen, and two great verandahs. Parking was safe underground and access to all amenities was easy, and you get a good workout with the stairs.
Stayed 7 nights in Mar 2024

8/10 Good

sabrina

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Unit needs work. But resort is great!
Stayed 2 nights in Feb 2024

8/10 Good

Damien

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Stayed 2 nights in Feb 2024

6/10 Okay

Monica

Travelled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fairly quiet for being close to the highway. Grounds were well maintained. Did not like all the stairs due to our age. Front staff were great and plenty of local knowledge, thank you so much it was a great help.
Stayed 4 nights in Dec 2023

4/10 Poor

Phil

Stayed 4 nights in Dec 2023

8/10 Good

Morgan

Stayed 11 nights in Nov 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was great for our needs. Property a little tired and cld do with decor upgrade like new cushions and decent drapes. Property very clean and quiet. We wld stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lynne

Travelled with family
Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023