See all properties
Save

Best Western Plus Leamington Hotel & Conference Centre

3.0 star property
Family-friendly hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Leamington Hotel & Conference Centre

Children's play area - indoor
Indoor pool, open 8 AM to 10:00 PM, pool loungers
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
The current price is NZ$232
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
566 Bevel Line Rd, Leamington, ON, N8H3V4
  • Leamington Municipal Marina
    ‪3 min drive‬
  • Point Pelee National Park
    ‪5 min drive‬
  • Seacliff Beach
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪45 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly;with Sofabed)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Patio

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Atrium View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Atrium View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Atrium View;No Elevator Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

About the area

Leamington

A family-friendly stay in Leamington awaits you at Best Western Plus Leamington Hotel & Conference Centre. You'll be within a 10-minute walk of Lake Erie and 2.7 km (1.7 mi) from Leamington Municipal Marina. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Pelee Bistro Bar & Grill, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to basketball and a playground. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking. .In the area of this 3-property class Leamington hotel, you'll find Point Pelee National Park.

What's nearby

  • Leamington Municipal Marina - 3 min drive - 2.8 km
  • Seacliff Park - 4 min drive - 3.7 km
  • Point Pelee National Park - 5 min drive - 3.8 km
  • Seacliff Beach - 5 min drive - 4.0 km
  • Leamington Arts Centre - 7 min drive - 6.1 km

Getting around

  • Windsor, ON (YQG) - 45 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min drive
  • ‪Burgess Refreshments - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Freddy's - ‬13 min walk

About this property

Best Western Plus Leamington Hotel & Conference Centre

Family-friendly hotel with fitness centre and 24-hour business centre
Best Western Plus Leamington Hotel & Conference Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. An arcade/games room, multilingual staff, and a picnic area are also featured at the family-friendly Best Western Plus Leamington Hotel & Conference Centre. Free self parking is available.

This 3-star Leamington hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Leamington Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Leamington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Similar properties

Exterior

Days Inn by Wyndham Leamington

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 783 reviews
The price is NZ$238
includes taxes & fees
22 Apr - 23 Apr
Days Inn by Wyndham Leamington

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends; CAD 1 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelee Bistro Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per stay.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 1 to 15.95 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Plus Leamington Hotel & Conference Centre.

Property is also known as

Pelee Inn
Pelee Motor
Pelee Motor Inn
Pelee Motor Inn Leamington
Pelee Motor Leamington
Days Inn & Conference Centre Leamington Hotel Leamington
Days Inn And Conference Centre Leamington
Days Inn & Conference Centre Leamington Hotel
Best Western Plus Leamington Hotel Conference Centre
Pelee Motor Inn Leamington, Ontario
Best Western Plus Leamington Hotel
Best Western Plus Leamington
BEST WESTERN PLUS Leamington Hotel & Conference Centre Ontario
Plus Leamington & Conference
Best Western Plus Leamington Hotel & Conference Centre Hotel

Frequently asked questions

Is parking available at Best Western Plus Leamington Hotel & Conference Centre?

Yep, Best Western Plus Leamington Hotel & Conference Centre has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus Leamington Hotel & Conference Centre?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Leamington Hotel & Conference Centre on 16 Apr 2025 start from NZ$232.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Leamington Hotel & Conference Centre?

The closest beach to Best Western Plus Leamington Hotel & Conference Centre is Seacliff Beach (3.1 km).

Does Best Western Plus Leamington Hotel & Conference Centre have a pool?

Yep, and guests love it! Best Western Plus Leamington Hotel & Conference Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10:00 PM.

What makes Best Western Plus Leamington Hotel & Conference Centre a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Leamington Hotel & Conference Centre.

Is Best Western Plus Leamington Hotel & Conference Centre family-friendly?

You bet! With amenities such as children's meals and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Plus Leamington Hotel & Conference Centre is a hit with families.

Does Best Western Plus Leamington Hotel & Conference Centre serve breakfast?

You bet, cooked-to-order breakfast is offered weekdays from 6:00 AM to 9:30 AM and on weekends between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Plus Leamington Hotel & Conference Centre?

No, Best Western Plus Leamington Hotel & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Leamington Hotel & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Leamington Hotel & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Best Western Plus Leamington Hotel & Conference Centre?

There is a golf course next to Best Western Plus Leamington Hotel & Conference Centre.

Best Western Plus Leamington Hotel & Conference Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1011 reviews
Rating 8 - Good. 341 out of 1011 reviews
Rating 6 - Okay. 155 out of 1011 reviews
Rating 4 - Poor. 81 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was dated, pool was freezing cold and hard to stay in for long. Not worth the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family. Affordable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
I’m kkiyjtktkhjyyjjukuiujykujyuyyjkkuukuklkujyiyiyuilililoillikhnnhntt veefhfebvdgdhbbhbhbbvdwefbcenmggtvgnmbnndgjt
Stayed 1 night in Dec 2024

10/10 Excellent

Dario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family gatherings
Stayed 1 night in Dec 2024

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Trevor

Liked: Property conditions & facilities

10/10 Excellent

Frankie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly and family oriented, only spent one day but will look to booking a weekend for the family

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to take the kids for a weekend. As others have mentioned the place is a little dated but we had a great time and will be back again.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Danielle

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The pool was well kept and alot of fun, as well as the atrium with the playground, badminton, pool tables and basket ball court. The kids had a blast. One thing that was slightly unsettling was that the side entrance was accessible to anyone, there was no lock in place and didnt require a key to come in. Just unsettling with the amount of children that come to stay. Our room was cold, there was a small heater but the room temp only reached 66, however that wasnt terrible. We also should have investigated further before booking on a weekday, the slides for the pools are only open Friday and Saturday which is a main attraction for the kiddos :) over all we loved it but just a few things to be aware of ! The early bird breakfast special was great for $6 ! :D
Stayed 1 night in Dec 2024

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decorated nicely for Christmas
Stayed 1 night in Nov 2024

8/10 Good

Janet

We did not like the accessibility to our room
Stayed 1 night in Nov 2024

10/10 Excellent

Simona

Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated, mold build up in the room. Didn't notice until we were heading out. Pet fur was all over. Highlights were the kids playing basketball, volleyball and restaurant was decent.
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great for kids
Stayed 1 night in Nov 2024

4/10 Poor

Michele

Travelled with family and small children
Disliked: Property conditions & facilities
I brought my grandchildren for the weekend to possibly start a Christmas gift tradition. I will not continue this due to the uncontrollable hockey tournament kids running the halls until midnight and destroying the equipment. There is only one person at front desk at night. Maybe that needs to change so there is some control on the floors and atrium at night. My kids missed out on swimming because of unruly teens running up and down the slides when they were closed. should be a little more responsible for their kids.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for families with younger kids.
Stayed 1 night in Nov 2024

10/10 Excellent

Boris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Would have loved to have breakfast included in the price. Location is not close to amenities. Overall, a nice hotel, especially if you have kids.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Fun amenities but sub par services/cleanliness
We have stayed at this hotel for 3 years in a row now while we visit family in the area. It is very fun for families with the atrium and pool area, lots for the kids to do and keep them occupied. I find it very odd that at this hotel there is no housekeeping whatsoever. After a 3 night stay, we had loads of garbage piled up, a ton of wet dirty towels, and generally a dirty feeling to our room when we are paying a premium at a hotel to deserve to have housekeeping maintain our room and keep it fresh. I was told this was to make it "eco friendly" but I am not sure how this is eco friendly other than saving on wages of the staff. The atrium on the Saturday night was extremely busy and fun, but was left with a ton of garbage and food pieces all over the carpeted areas, etc, still there the following morning. I think for a chain like Best Western there should be a standard of cleanliness that is maintained. Additionally, we were given one kleenex box with 2/3 already emptied and half a roll of toilet paper for 3 nights. I was told to go to the front desk myself to get more toilet paper or kleenex if needed, which as a single parent with two little kids is very inconvenient and also so thrifty - I had to make a few trips over the weekend just to try and stock our room of the necessities. Lastly, on the first night of our stay at 12:30am our ceiling starting leaking in a massive waterfall near our doorway, we spent an hour trying to soak it up with our towels and ice bucket.
Stayed 3 nights in Nov 2024

8/10 Good

Josh

Stayed 1 night in Oct 2024