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DoubleTree by Hilton York

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Shambles

Photo gallery for DoubleTree by Hilton York

Exterior
Cafe
Courtyard
Exterior
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is NZ$165
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • Shambles
    ‪5 min walk‬
  • York Minster
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

About the area

York

DoubleTree by Hilton York puts you in the heart of York, within just a 10-minute stroll of Shambles and York Minster. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The Yorkshire bar & grill serves local cuisine and is open for breakfast, lunch and dinner. 4 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class The Groves hotel include Merchant Adventurers' Hall and Jorvik Viking Centre.

What's nearby

  • Shambles - 5 min walk - 0.5 km
  • York Minster - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 9 min walk - 0.8 km
  • York Dungeon - 10 min walk - 0.9 km
  • York Racecourse - 5 min drive - 3.7 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

Hotel with a 24-hour fitness centre, a quick walk to Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Similar properties

Miscellaneous

Radisson Hotel York

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$159
includes taxes & fees
27 Apr - 28 Apr
Radisson Hotel York

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 25 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton York?

DoubleTree by Hilton York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton York?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 27 Apr 2025 start from NZ$164.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton York family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton York is a hit with families.

Does DoubleTree by Hilton York serve breakfast?

Yeah, our guests enjoy the full breakfast here! Served weekdays from 7:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton York?

No, DoubleTree by Hilton York does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton York?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton York?

Dogs are welcome at DoubleTree by Hilton York, with food and water bowls on offer.

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 399 out of 1006 reviews
Rating 8 - Good. 302 out of 1006 reviews
Rating 6 - Okay. 163 out of 1006 reviews
Rating 4 - Poor. 97 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Swami

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms we were allocated was next to garbage collection and was an eyesore going in and out of it
Stayed 2 nights in Dec 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not so happy new year
The room was nice but the bed mattress was far too hard and uncomfortable, this led to a sleepless night for both of us. The room was changed for us without any fuss the next morning, when i was also given a parking space. We decided to drive out of town, but when we returned my parking space was taken by someone else, leaving me nowhere to park. Then at 6.15am the fire alarm sounded and we were evacuated out into the pouring rain, another sleep affected night. There was no explanation of why the alarm went off. Because of all this and the poor weather we decided to cut our stay short by one night.
Stayed 3 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Clive

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lissy

Liked: Cleanliness, staff & service, property conditions & facilities
Massive family room, very convenient. Excellent location. Not very easy of hauling large suitcases up multiple flights of stairs… but the room made it worth the climb!
Stayed 2 nights in Dec 2024

8/10 Good

Moira

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 1 night in Nov 2024

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness
Adequate hotel. Location was good, easy walking distance to the centre of York. Beds were not very comfortable, quite hard. Bathroom was small and not very good. Room was very noisy, as it looked out over a busy road. Wi-fi quality was poor, insufficient for even basic browsing.
Stayed 2 nights in Dec 2024

2/10 Terrible

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast horrible eggs just like rubber, bacon tough and nut right warm. Properly was dated and chipped wood, floor in corridor had big dips in it so if you were unsteady on your feet you could have hurt yourself.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad breakfast
Very good location and the room was very spacious, however the breakfast was not good. Had to wait for items to come out and the bacon looked like it had been boiled. The coffee was in a flask and very weak. Not what I have experienced at other hotels in the chain.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Travelled with group
Limited parking at the property & cannot reserve a space prior to arrival. Rooms are located across different buildings so you may need to leave the main building to get to your room
Stayed 1 night in Dec 2024

6/10 Okay

Ian, Whitehaven

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable staff. Local to restaurants and walking distance to Christmas Market.
Stayed 1 night in Dec 2024

2/10 Terrible

James

Travelled with group
Disliked: Staff & service, room comfort
Awful two nights
Terrible noise from parties below unbearable. Deluxe room shouldn’t be right about function rooms. You expect to pay a bit more and get a better experience. This definitely wasn’t the case. Good location though. Two shocking nights sleep.
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely and in a good location for all our sight seeing and shopping . Our room was spacious and clean .
Stayed 2 nights in Dec 2024

10/10 Excellent

Colton

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Great location and nice hotel
Staff and quality of room great, however, no tv remote in room and staff couldn't provide a replacement. The cleanliness of the room could have been a lot better too.
Stayed 1 night in Nov 2024

4/10 Poor

Sammi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Faded Glory... Shame
I'll start by saying the staff are lovely, welcoming, friendly and helpful. The breakfast was great, everything included you could wish for. However, the room we were put in (32) was situated at the back end of nowhere up and down stairs to get to with incomplete handrails and a spongy floor for my mum to tackle. A large step down in to our room. The carpet was loose between the bathroom and the room, causing my mum to trip but luckily not fall in the night, the floor was very uneven. Gaping hole between sockets in the wall and dreadful door repair. The toilets downstairs by the bar: cheaply painted doors with no handle, the toilet roll holder falling off, loose toilet seat, no actual buttons to press to flush and the rusty bin foot pedal was now just a metal prong no the pedal I assume it was broken off. Shuffle board, lack of sand and a piece of wood shoved down the side which was the broken piece from the end I'd assume. We love the Hilton chain but will most certainly not stay at this one again. Tried uploading photos, it won't let me
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Close to the city centre Limited car parking however public car park very close Great breakfast choices
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Liked: Room comfort
Disliked: Staff & service
Hotel is in a very good location & main areas of the hotel are very nice. However our room was across the carpark, up some very wet stairs. The corridor to the room & the room itself smelt a bit musty. Room was spilt on 2 floors with very steep, narrow stairs to get up. Main issue was no housekeeping on our stay - which there should have been. When we reported this to the man on reception that evening, he just said he would let that team know.!!!! The lady the next day at checkout was much more appologetic & helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

Anna

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very please with our stay
Stayed 1 night in Nov 2024