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The Milner York formerly the Principal York

4.0 star property
Eco-certified York hotel in South Bank with a health club

Photo gallery for The Milner York formerly the Principal York

Exterior
Exterior
City view from property
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$228
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
Station Road, York, England, YO24 1AA
  • Micklegate Bar
    ‪5 min walk‬
  • National Railway Museum
    ‪8 min walk‬
  • York Minster
    ‪10 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Annex Building

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
Located in an annex building
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Garden view

Standard Double Room, Garden View

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Studio Suite, City View

In-room safe, desk, iron/ironing board, free WiFi

Signature Studio Suite, City View

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Studio Suite

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Accessible

Highlights

Air conditioning
TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Aerial view

Malmaison York

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1400)
The price is NZ$275
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Malmaison York

About the area

York

The Milner York formerly the Principal York places you in the centre of York, within just a 15-minute stroll of York Minster and York Dungeon. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Refectory, is open for breakfast, lunch and dinner. Chapter House is the hotel's own bar. Enjoy the gym, Hot tub and sauna. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. English breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 15-minute walk of this South Bank hotel include Shambles and Jorvik Viking Centre.

What's nearby

  • York Minster - 10 min walk
  • York Dungeon - 11 min walk
  • Shambles - 12 min walk
  • Jorvik Viking Centre - 12 min walk
  • York Racecourse - 3 min drive

Getting around

  • York Station - 1 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪York Tap - ‬1 min walk
  • ‪The Punch Bowl - ‬5 min walk
  • ‪Society Lounge Bar - ‬5 min walk
  • ‪BrewDog - ‬6 min walk
  • ‪Red Chilli Authentic Chinese - ‬5 min walk

About this property

The Milner York formerly the Principal York

Eco-certified York hotel in South Bank with a health club
As a guest of The Milner York formerly the Principal York, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the eco-certified The Milner York formerly the Principal York. Parking is available for a fee.

This Victorian York hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1870
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with a safe and complimentary bottles of water. This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chapter House
  • Refectory

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 19.00 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

Frequently asked questions

What is the cancellation policy at The Milner York formerly the Principal York?

The Milner York formerly the Principal York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Milner York formerly the Principal York?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at The Milner York formerly the Principal York on 17 Mar 2025 start from NZ$227.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Milner York formerly the Principal York?

Yep, The Milner York formerly the Principal York has an uncovered self car park for GBP 19.00 per day.

Does The Milner York formerly the Principal York have a pool?

The Milner York formerly the Principal York has an indoor pool.

What luxury perks are available at The Milner York formerly the Principal York?

The Milner York formerly the Principal York features a health club, an indoor pool and 1 hot tub.

What makes The Milner York formerly the Principal York a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Milner York formerly the Principal York.

Does The Milner York formerly the Principal York serve breakfast?

Yep, our visitors are hooked on the English brekkie here! Available daily from 7 AM to 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Milner York formerly the Principal York?

No, The Milner York formerly the Principal York does not offer an airport shuttle service.

Is there a bar or restaurant at The Milner York formerly the Principal York?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed seasonally each year from December 23 until December 26.

What time are check-in & check-out at The Milner York formerly the Principal York?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Milner York formerly the Principal York?

Dogs are welcome at The Milner York formerly the Principal York, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The Milner York formerly the Principal York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 697 out of 1296 reviews
Rating 8 - Good. 324 out of 1296 reviews
Rating 6 - Okay. 150 out of 1296 reviews
Rating 4 - Poor. 75 out of 1296 reviews
Rating 2 - Terrible. 50 out of 1296 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 2 nights in Nov 2024

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the station which was perfect for an overnight business trip. The only thing I don't like is the restaurant layout which is somewhat canteen like (the food was excellent though). A hotel of this style really needs a more upmarket intimate restaurant alongsid the main offering.
Stayed 1 night in Oct 2024

10/10 Excellent

Fraser

Stayed 1 night in Nov 2024

2/10 Terrible

Ellie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful stay & awful staff
Stayed 2 nights in Nov 2024

4/10 Poor

Arisa, Welling

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was excellent and most of the staff are friendly, the entrance is gorgeous, but we’re very disappointed the room we stayed. Our room was lower ground in annex building which is so far from main building. The room is not worth the price at all. There are stains on the carpet and smell of mold. The shower head was dirty and it’s obvious they didn’t look after the room well. The first day, they cleaned the room and filled amenities but forgot to fill water. The 2nd day they tidied up the bed but did not vacuum the floor and didn’t fill the amenities except for water because they said we didn’t hang the cleaning request card which confused us as they still cleaned the first day without the card and they still entered the room and touched the bed on 2nd day but ignored the dust or hairs on the floor. We have to say the cleaning level is very terrible and poor. Breakfast level was also not good compared other hotels we stayed in UK. I cannot believe this is a 4star traditional hotel and does not warrant the price for one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 out of 5!
Amazing stay once again. Staff were very attentive, rooms were spotless. They made our anniversary that extra bit special. Will definitely return.
Stayed 1 night in Nov 2024

8/10 Good

Dr. Witold

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice but not 4 star
Nice hotel in the city centre but it requires more attention.
Stayed 1 night in Nov 2024

2/10 Terrible

Andy

Travelled with partner
Disliked: Cleanliness, amenities
Where shall I start? This hotel is sub-standard in every department. Terrible service, awful food, poorly managed, reception staff not interested in any feedback
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Christmas market break
After arriving we left our bags and went to the city centre. Returning we collected our bags, and went to our room which was on the 2nd floor facing the garden. I'd previously ordered a fruit plate and chocolates which were waiting for us. The room was lovely and warm, the bathroom clean and a towel swan waiting on the bed. There are notices asking to turn off lights when not needed and to reuse the towels if possible. If you require a dressing gown you have to ask them. There were teas, coffees, biscuits etc but no decaf drinks (which were necessary because of medication) so i asked at reception and got some off them. We both ate breakfasts and evening meals there and the choices were good for both. The staff are very helpful and friendly and you can ask them for anything. We had such a lovely relaxing break, and it's lovely that you feel so welcomed.
Peacheys restaurant
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed on a junior suite, nicely decorated, beautiful reception/lounge areas with nice tipi in the garden area. Central location for visiting York markets. Slight issue in the bathroom but didn’t spend much time in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel, glorious public areas and lovely bedrooms.
Stayed 1 night in Oct 2024

8/10 Good

Marion

Good, relaxing overnight stay
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2024

8/10 Good

Andy

Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive building with a feeling of class and sophistication. Staff friendly and helpful. Gym is good for a hotel facility. We picked a garden view room which was worth it as the view was fantastic to wake up to. Nice bar and (depending on which time of year you go) ‘Thors tipi’ located in the grounds, gave a lovely Xmas vibe. Came a few years ago and the hotel has benefited massively from the refurb. Right next to the train station. Parking onsite
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we required
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Shame about the hotel as ideal location
Cold rooms and had to be moved due to light switch being broken. Also room service took 1hr 15 mins and was very expensive
Stayed 1 night in Nov 2024

8/10 Good

YAN YU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

reginald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was average/good on all counts.
Stayed 3 nights in Nov 2024

4/10 Poor

James

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointing
The hotel in it's self is lovely. We did not book in for dinner when we went to the restaurant we were turned away being told they were not talking walk ins. We returned to the bar and booked a table on line! Rather wished we had not bothered the person in charge was very off hand. We waited 20 mins for someone to take a food order only because we ask them to take the order. 30 mins later the food arrived, the two steaks were ordered medium rare, both were seriously over cooked. We refused the food, no apology was made by the manager he just asked if we wanted another meal, we replied no and he walked away. A young waiter called Ewan came over to apologise. It feels very much like staff don't really want to be there at all none of them seem to be happy. We would not return.
Stayed 1 night in Nov 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, plenty of room
Stayed 2 nights in Nov 2024

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very disappointing
For a 4*, hotel was grandly decorated but that was it as the service lacked in lots of areas. Staff were not very attentive and my husband and I had to clear our own table in the Garden Room then ordered a Cream Tea which in the menu was supposed to have been loose leaf but was t bags and tepid water and then had to wait a further 25mins for the scones which we did have 2 of but only enough cream and name for one. Our bed room had just enough room to walk around the bed which was a small double (husband is 6ft 8) and moved on it’s wheel every time someone rolled over and of course woke the other one didn’t sleep much over the 2 day stay, We had booked a table in the Peaches restaurant for the first night which was expensive for what was actually average food unfortunately and again the waiters just plonked the dishes down in front of us and walked off. Would not stay again.
Stayed 2 nights in Nov 2024